Swan Inn
Top rated by guests

8.0Excellent
(453 Ratings)
"The room was spacious, and clean. The pool was great to have a dip. The gardens were well kept. Laundry service was easy. The aircon was great. The cupboard space perfect."
Verified guestDon't miss out! Price and availability may change
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Swan Inn is located in the heart of Ubud, the cultural center of Bali. Providing massage services, it offers a peaceful retreat amid tropical greenery. All fan-cooled rooms come with a private bathroom and free Wi-Fi access.
Airport transportation available
Shuttle available
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Bar
Kitchen
Balcony/Terrace
WiFi/Internet
Garden
Laundry services
Electric Vehicle Charging Station
Ironing facilities
Smoking allowed
Key access
Contactless check-in/out
Housekeeping available
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.0Excellent
(453 Ratings)
"The room was spacious, and clean. The pool was great to have a dip. The gardens were well kept. Laundry service was easy. The aircon was great. The cupboard space perfect."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
3.0 / 10.0
The location is great, very centered. The stuff was friendly and allowed me to check in at 7am which was great and very helpful
I chose this hotel because I saw a lot of positive feedback. However, I didn’t like the facilities at all 😟 The hotel is extremely old. My room had only one socket, and all the furniture was old and not very usable. The sink was completely broken, and when you tried to use it, the water just went onto the floor from the other side.
So if you don’t care about comfort, it is great since it is extremely cheap and perfectly located. The staff were also friendly, but they are completely unresponsive on Booking. If you have any specific requests, don’t even bother writing 🤷🏼♀️
P.S. I saw that they have a newer building with better rooms, but I was unlucky because they were all occupied. If you choose this hotel, ask for a room in the new building.
7.0 / 10.0
Location, price
Bathroom is dated and needs a refresh. New toilet seat for a start
8.0 / 10.0
Very friendly staff, great location and amenities. Nice pool and I enjoyed being able to interact with other guests. I have made some great friends there. Location is nice and quiet.
I stayed in the deluxe room - 1B. The internet was quite slow in that area, couldn't have proper video calls. Also, I have gotten some permanent stains on my clothes after the laundry.
10.0 / 10.0
The room was spacious, and clean. The pool was great to have a dip. The gardens were well kept. Laundry service was easy. The aircon was great. The cupboard space perfect.
1.0 / 10.0
Upon arrival our room had dirty beds, hairs, and small bugs. The staff quickly moved us to another room, but the second room had the same issue with more bugs, stains and dirt. We were extremely uncomfortable and left late at night to find alternative accommodation.
As such, we requested a refund the next day given we had not stayed at the property and had paid for 4 nights accommodation. The property accused us of bringing the bugs ourselves and claimed we arrived at midnight, and so they would charge us for one nights accommodation which we were happy to pay. However, they then offered to refund less than half of what we paid, which was insulting. Despite Booking.com repeatedly contacting the property, we still have not received any refund.
Overall, the rooms we had were unclean, the property was poorly managed, and completely unprofessional in handling our complaint . I cannot recommend staying here.
8.0 / 10.0
The location of the property is very good and convenient we could walk wherever we wanted to go without a hassle
Lacked basic amenities like iron and kettle to boil water
8.0 / 10.0
Very spacious room, huge balcony
Difficult to find staff at times...particularly on check in
8.0 / 10.0
Location it was close to where we needed to be the next day
nothing comes to mind
5.0 / 10.0
Cheap price, good laundry service onsite,
Reception rarely attended, staff hard to find, so often could not asl for room to be made up, fortunately they left plenty of toilet rolls in common kitchen for when we ran out after a few days of no room make up. Obviously not obtaining room cleaning is common.
10.0 / 10.0
Everything
Nothing
9.0 / 10.0
My room was a bungalow in a garden setting with its own verandah. The location is in the centre of Ubud close to the main markets. The staff were extremely helpful. The room and bathroom were large and airy. Be aware that the entry to Swan Inn is down a narrow gang ( alley ) not suitable for cars.
It rained heavily while I was there and the gang ( alley ) to Swan Inn was covered with puddles.
7.0 / 10.0
Will be better to have mosquitoes net somewhere mosquitoes can get in. Can’t sleep well
10.0 / 10.0
Excellent location, super friendly staff and new kitchen area to make our own coffee, meals etc.
8.0 / 10.0
Staff were very nice. The gardens are very well maintained and beautiful. The rooms are budget rooms, but they put a lot of effort into the gardens and ambience.
4.0 / 10.0
Close to major facilities. Laundry lady was lovely. Other guests were nice.
You have to get your own luggage up the long tiny lane & it was always wet. In 7 days my garbage bin was never emptied, my room never cleaned. The pool bottom was covered in slippery mold, therefore dangerous & unhealthy to swim in. No bottled water ever given, whereas every other accommodation supplied water even though they were cheaper than Swan Inn. Open kitchen never felt clean & bins were overflowing. Staff have no presence with guests whatsoever. I’ve been to Bali numerous times & always found every host/owner & staff to be warm, joyous, interested & talkative with guests. Obviously I would not return to this location.
9.0 / 10.0
Staff was extremely friendly and available, great location close to a main road but still private and quiet for guests with restaurants, bars, stores and markets nearby.
The wifi didn't work great in the room but it was much better outside or by the pool, that was by the way kept very clean. Great value for money.
Thank you for hosting us!
7.0 / 10.0
Good location, walking distance to everything
Wifi not the greatest, no waterpressure in the shower
10.0 / 10.0
I like this place!
It is so nice with garden and very good staff!
10.0 / 10.0
All was wonderful. Very helpful and kind staff.
Clean, comfortable and beautiful.
8.0 / 10.0
hot water and very good smiling and always ready to help staff! very good energy there. 2 Balinese guys are the best!
at 6:30 some older guy cleaned to garden when ALL guests were sleeping. it’s Balinese tradition but when you have so many rooms - have to respect sleep of the guests! otherwise all good, once I asked more silent - the guy disappeared:) I just think this morning gymnastics as cleaning the garden can be done at 9 as well.
6.0 / 10.0
Quiet and good location.
pool not clean and maintenance is needed in room.
5.0 / 10.0
the room wasn’t like the pictures on booking and there is a lot of insects.
8.0 / 10.0
Great location, it’s a little further down the path than what maps show but the path was super pretty so I think it is actually a better location. The staff were super friendly and helpful! Room was comfortable (deluxe king) bathroom was big and clean with great water pressure and hot shower. You can do laundry on-site and it’s cheap and clean. The hotel itself is in really pretty gardens!
There was no kettle/coffee, I probably could have got one if I asked but I thought it would be in there. The pool was a bit green and so I didn’t want to go in. The bed was super comfortable but a bit smelly, maybe pillows need washing or mattresses protector installed?
8.0 / 10.0
Swan Inn was like a green oasis in the centre of Ubud. A great place to escape when the town got too busy.. amazingly calm with birds singing in the morning.
The room was basic but it was clean and very good value for money.
5.0 / 10.0
it is in a great location. very good value for money.
no air conditioning. lots of ants.
9.0 / 10.0
Cozy place, nice location, friendly family ❤️
I went for a trip, they keet my luggage with them-very helpful.
Wi-Fi did not work in the room. I needed always to go to the pool side.
8.0 / 10.0
I had a noisy neighbor- no problem! The hotel staff moved me to another room, very friendly and helpful!
Walls are a bit thin
6.0 / 10.0
traditional buildings, basic but good if you’re on a budget and do not mind walking with your luggage from the main
it is quite basic, behind one of the busiest main roads in Ubud so getting there will usually mean getting stuck in the crazy traffic, also once the taxi gets there it is difficult to stop on the main road and they cannot drive to the hotel as it is down a few lanes behind the main st.
10.0 / 10.0
All was good !
9.0 / 10.0
Lovely place. Off the main road near to Ubud Palace. An absolute bargain I thought for cost, room size, gardens (well cared for, as I sat chilling in my room I watched caretakers looking after). Budget but as a solo traveler not wanting tourist resorts I loved the atmosphere here.
I arrived very early, the owner welcomed me a directed me to the small but pleasant pool, while they prepared my room).
Thanks to all for your warm welcome and very comfortable bed.
Nothing
8.0 / 10.0
Great location pool and garden
Some rooms don't have air-conditioning, but the price really accounts for this good value!
9.0 / 10.0
Everything
Nothing
3.0 / 10.0
nothing after checking in I immediately started looking for another place to stay. By day two, I was able to find another hotel to stay.
restroom not clean , toilet looked like it had mold in seat. Ants in room. One bed you can tell was not comfortable because it was lumpy. The second bed when you sat in it it caved in the middle. I paid for another room and stayed somewhere else., I was able to find another hotel two days after being there. Also, for ladies, there is this long walkway that you have to walk down - it is dark with no lights, it is not the best feeling when walking alone at night.
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this bed and breakfast has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this bed and breakfast?
Parking is not specified as an available amenity at Swan Inn. For more information, we encourage you to contact the property about where to park.
Is there a pool at this bed and breakfast?
Yes, a swimming pool is available for use at Swan Inn. Enjoy the water!
Is Swan Inn pet friendly?
Unfortunately, this bed and breakfast is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Swan Inn?
We found 22 amenities for this rental. This includes airport transportation available, shuttle available, free wifi/internet, free parking, and air conditioning.
