Mövenpick Resort & Marine Spa Sousse

The breakfast buffet had nice food. The hotel design is very very nice in my opinion. I loved the live music and general ambience in the evening. The staff were very helpful and friendly. The bathroom is very nice and the toilet flush is powerful! Haha. The service was overall good. The pool/sea view was beautiful to see the sunrise and sunset. Absolutely stunning. In the night, the pool area has lights which was also good. Moniya from housekeeping is very sweet and helpful. My Dad loved that you can smoke in the lobby so be mindful if that bothers you! There’s lots of tourist small shops just outside the hotel and the Sousse Médina is about 20-30 minute walk but a taxi using Bolt is much quicker for only 4.9 TND. We went to mosque Omar el Farouk which was a 15 minute walk.

No AC in February so we felt warm during the night. Room was old and we can see some old stains on curtains, sofa and bed frame. The dinner buffet food was disappointing and not wide range of selection and I was surprised they charged for water when we paid for the dinner in advance. However, the staff seemed understanding of our dissatisfaction with this but they were just doing their job. During breakfast, I did not like that when we asked the waiter for tea and coffee, he told us we can get it ourselves but when other European people asked, he got for them straight away. Seemed unfair. However he was only exception, the other staff were very kind and helpful.

The pool The lounge The concierge The Sea

The bathroom could be improved (specially the toilet paper), but ok

Perfect Relaxing Break Beautiful location and hotel, the staff makes an exceptional experience and accommodated any adjustments. My Pregnant wife wrote the below review detailing our experience….we look forward to being back. THE HOTEL Before booking, I read the reviews and nearly got influenced by the negative ones and don’t normally write reviews. Our 5 day experience was incredible, Tunisians are generally so friendly, welcoming, open and Mövenpick by far the best hotel in Sousse. Its clearly respected by locals and lovely to see a few come in and out for meetings in the airy, grand lobby. Luxurious, genuine decoration and architecture and large enough to feel space from other guests, yet it’s at the centre of local life and amenities. There is a refreshing rotation of day and evening staff, yet still get a sense of an intimate service, especially if you make an effort to connect with some of them. ROOM Guest relations manager Mr Ahmed Hamza went beyond to accommodate my pregnancy needs with extra pillows, a comfortable bed and spoiled me and my husband with different fruits or flowers every day. Our room 7052, was spacious, the Classic Sea and Pool view was a paradise to wake up to every morning. Our allocated cleaner Milia, greeted us with a bright smile every morning and making sure everything was ok and spotless morning and evening. BREAKFAST & MAIN RESTAURANT To make sure I didn’t miss breakfast, my husband and Rachid at the daily breakfast service would make sure a plate and fresh fruits was sent up to the room. We had lunch at the main restaurant in the lobby once and the fresh fish was divine! Enjoyed evenings lounging on the large outside veranda where we interacted with our favourite waiter Nassim always extended himself by catering to my cravings with things off the menu. Most evenings we ate out at local restaurants to get an authentic taste of Tunisia and had coffee opposite the hotel at Franco Gelato’s.

location and the beach

the staff not very good and they are take 2 hour to make my check in from 13:00 to 15:00 I was wait In reception and the staff keep tell me please wait