Hotel Coco
Top rated by guests





8.1Excellent
(799 Ratings)
"Friendly helpful, engaging staff, great location, excellent restaurant. Perfect for our short break."
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4-Star Hotel
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
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Hotel Coco is located in the Suffolk coastal port town of Felixstowe, 32 mi from Harwich.
Business facilities
Golf course (within 2 mi)
Free WiFi/internet
Free Parking
Non-smoking
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Beach access
Shared living spaces
Garden
Laundry services
Accessible Parking
Outdoor Cooking
Family friendly
Ironing facilities
Smoking allowed
Key access
Housekeeping available
Fire alarm
Fire extinguisher
$$$$
Top rated by guests
8.1Excellent
(799 Ratings)
"Friendly helpful, engaging staff, great location, excellent restaurant. Perfect for our short break."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Friendly helpful, engaging staff, great location, excellent restaurant. Perfect for our short break.
Nothing.
9.0 / 10.0
My wife and I had a small 2 night break at Hotel Coco in Felixstowe as a convalescent recovery from an operation I recently had, we were made very welcome by David and the staff.
Room was spotless and clean and very well appointed, bed was large and comfortable we had the deluxe double room which was facing the road on the corner of the property, tea coffee making facilities plus a large TV.
Shower was lovely and modern and had monsoon head plus standard head. Room was warm in february.
We had one meal in Marco Pierre White restaurant which was superb too. Breakfast was also excellent, all the food was cooked fresh and made with obvious care,
Big shout out to David who made us feel very welcome and had the right amount of attentiveness without going over the top.
Would definitely recommend Hotel Coco and would not hesitate to go back there on a future break.
Nothing
9.0 / 10.0
Lovely clean and comfortable room. The room wasn't overly spacious, but had everything we needed for a comfortable and pleasant stay. Staff very friendly and we enjoyed a delicious breakfast. Would definitely recommend, and would stay there again when I return to Felixstowe. Thank you!
I can't say I didn't like this, but the room was very warm. It was easily fixed by turning down the radiator, but with my 'eco head' on, I would prefer it to have been cooler and we could have always turned the thermostat up.
8.0 / 10.0
Good service
The mould in bathroom 220 was horrendous and needs immediate attention
I didn’t use the bath or shower facilities as it wasn’t very nice
9.0 / 10.0
Travel to area once a month wouldn’t book anywhere else
6.0 / 10.0
Food in the restaurant. Evening meal and service fabulous.Staff friendly and helpful. Promptly provided a heater for the room.
Location to seafront.
Freezing cold room the first night.Draughty windows despite refurbished rooms. Little atmosphere. Incorrectly told of breakfast dining times and couldn’t get breakfast. No manager available to speak to. Poor standard of finish in bedroom. Pencil marks on the bathroom wall from fitting of splash board in bathroom. Loose tap. Damaged bathroom mirror. Crickle window frames need secondary glazing. Very Loud music at 6.45am on Sunday morning for an hour. We were above the restaurant and it sounded like it came from there.
8.0 / 10.0
We had a problem with the first room (the windows couldn’t be opened and it was stiflingly hot) but the staff went out of their way to find us another room. Large, comfortable beds. Nespresso type coffee machine and a room.
The bathroom was a little tired but i think they’re still renovating
9.0 / 10.0
Nice and warm with a generous sized room
The shower drain was partially blocked but didn’t effect me to much
9.0 / 10.0
Lovely new decor,10 min walk to the seafront and pub on the side of hotel also a lovely restaurant.
Couldn’t leave your suitcases after staying so if you got the train or public transport there bit of a inconvenience
8.0 / 10.0
Lack of clear information about room cleaning, and how to find services in room(ie heated towel rail)
7.0 / 10.0
Excellent location and lovely friendly staff
Room was cold and the duvet was to thin for December
10.0 / 10.0
Everything, we have stayed here a few times & always get great service. The team are friendly & very helpful. The room was lovely, the large bed was very comfortable. Great location, just off from the seafront & quite near to all the shops.
Nothing
8.0 / 10.0
New decor is lovely and stylish, and the rooms very comfortable. Excellent food in the restaurant and delicious breakfast.
The breakfast took 25 minutes to be cooked, and there was only one other guest. It made us late for our appointment. But it was delicious!
10.0 / 10.0
The cleanliness was just how I like it to be. The Staff were helpful, Friendly and nothing was too much trouble for them. Our room was perfect and the bed was comfortable. Hotel Coco was in a very good location and we would definitely be returning next time to this hotel.A perfect stay.
Nothing to dislike in our opinion.
9.0 / 10.0
The staff were friendly and very welcoming (especially Dave). The room was clean and tidy with lovely decor.The bed was very comfortable we both had a very good nights sleep.
Trying to get into the hotel was a little confusing, think it would be a good idea to have a 'this way' to reception sign.
We didn't have any hot water, but once we got through to reception Grace was able to sort this out without any probelm. She was extremely helpful.
9.0 / 10.0
Location
Cleanliness
Facilities
N/A
8.0 / 10.0
Easy access from town, clean room, good size shower
I could hear people walking on the corridor
9.0 / 10.0
Lovely, helpful staff, well equipped room, very pleasant stay
Nothing
10.0 / 10.0
The front desk were staff were awesome. It was great value for money and our room was great.
A little noisy from the outside but this really was minor.
9.0 / 10.0
Great location, excellent staff, lovely rooms.
Pillows were a bit soft for me and I like a thicker duvet but that’s just personal preference.
10.0 / 10.0
The staff are so helpful and friendly. Always a smile to greet you with. Rooms are really comfortable facilities excellent
Nothing
8.0 / 10.0
Very spacious clean & comfortable rooms, situated in a pleasant area & only a short distance into town & to seafront, nice relaxing break had by all.
Some small problems but soon resolved by hosts.
10.0 / 10.0
Everything
The food was amazing
The room was amazing
There was nothing we did not like
9.0 / 10.0
Really nice decor, clean and nice presentation
Bar closed to residents at 11pm
9.0 / 10.0
We had a small issue with the room that was quickly dealt with.
9.0 / 10.0
Comfortable room, good food and lovely staff
The room was very warm, this however would probably suit most people
10.0 / 10.0
Really spacious well equipped bedroom, lovely seating area in the bedroom window and also a decent bathroom.
Fantastic pub and restaurant, excellent meals and efficient service all round.
A tiny thing but some decaf coffee or decaf/variety teas in the bedroom would have been welcome as my partner can’t have caffeine
9.0 / 10.0
Clean and fresh
Nothing
6.0 / 10.0
Great location and really friendly helpful staff
The bed was joined and a ridge was between the mattresses.
The room was cold
9.0 / 10.0
The welcome we received was amazing.
Quick check in and very professional service.
The bar was homely and comfortable and the staff also welcoming.
The breakfast was amazing and tasty.
10.0 / 10.0
Dave on reception was very polite and professional
Room decor was excellent
Bar area exceptional
Customers parking was poor
7.0 / 10.0
Nice room right on top floor, was nice and quiet.
Very clean and plenty of room.
Tea coffee and biscuits supplied which was nice.
The restaurant at hotel was amazing, but they need to do something a bit extra with the chicken pie ( that was disappointing) as the only thing I could eat on the menu.
Otherwise it was lovely.
This was the Best Western hotel last year as we stayed here then, so it’s defenatley improved.
The room was a bit chilly but the hallway was warm.
Could do with giving the hall carpets a bit of a good clean they look grubby in places ( but we have had some bad weather).
They need a check out box for room keys if no one on reception in mornings.
8.0 / 10.0
Staff, bed, room size, WiFi, TV, location, restaurant, bar, breakfast,food.
Room chilly in winter. Soundproofing not good. Bathroom needs a few bits of TLC.
10.0 / 10.0
Very clean and comfortable
Nothing- it was very nice
9.0 / 10.0
Very friendly staff, excellent restaurant, very clean and comfortable.
10.0 / 10.0
Welcoming. Warm and comfortable. Lovely staff
Nothing
7.0 / 10.0
The staff - reception, dining room, cleaning staff were all super friendly and helpful.
Great to be able to walk down to the restaurant downstairs - we had a great dinner.
Comfortable bed. Nicely presented cushions.
One decent chair in the room.
Room was rather basic - our room was inside facing the internal courtyard.
These rooms are quite small, eg couldn't sit two people comfortably to have a cup of tea in the room.
Noise insulation was a little poor - both from the corridor and from external music (from the pub maybe?).
Didn't meet expectations from some of the photos on the website - I am guessing there are two types of 'Standard Double' rooms. The smaller internal facing rooms, and potentially some larger external facing rooms in the red bricked part.
... quality of the room would be in the budget range (perhaps at a par or just below Premier Inn standard), so still good value for money.
8.0 / 10.0
Room was what we wanted no fuss bathroom top draw
Windows could not shut them
9.0 / 10.0
Only one chair in the room
10.0 / 10.0
Great location, beautifully decorated, staff were amazing, restaurant and bar on site if needed.
Nothing
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel Coco. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Coco pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Coco?
We found 23 amenities for this rental. This includes business facilities, golf course (within 2 mi), free wifi/internet, free parking, and non-smoking.
