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About this inn
Opposite Birmingham New Street Station, Comfort Inn City Center Birmingham offers a 24-hour front desk. The Bullring Shopping Center is a 2-minute walk away.
Opposite Birmingham New Street Station, Comfort Inn City Center Birmingham offers a 24-hour front desk. The Bullring Shopping Center is a 2-minute walk away.
Amenities
Business facilities
Free WiFi/internet
Free Parking
Non-smoking
Heating
Bar
WiFi/Internet
Electric Vehicle Charging Station
Accessible by lift
Key access
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Ratings and reviews
6.8 / 10.0
Average(2,102 Ratings)
100% verified reviews
8.0 / 10.0
Perfect for a quick stay
Excellent location right next to the train station. Was a very comfortable room, and very clean. Staff was friendly and helpful! Yes, it's an older hotel, but that was part of the charm
I was one floor above the br, so it was a bit noisy...but only until 10, which was fine!
7.0 / 10.0
Perfect for when you just need a bed overnight.
A stones throw from new street station, very good value for the location.
The rooms were too warm.
4.0 / 10.0
Find somewhere else!
The location was ideal for the city centre and the business I was there for.
No breakfast, not even an option. Room and the bedding were clean. However, the window in the room was single glazed and the glass and the frame itself were filthy. The intense traffic noise and the seemingly endless stream of police sirens should at least warrant double glazing I would've expexted?
The bathroom and towels were clean but the floor was uneven and the lino flooring was held together with duct tape. The bath panel and the wet wall were plastered in roughly applied silicone sealer. It did the job I suppose but it just made the whole place look crap and nobody cared.
To finish, the toilet would only flush once and then it was game over for over an hour. It would take over an hour for the cistern to refill because the fill valve was filthy and worn out. On a positive note, the shower hose could reach the cistern so I had to remove the cistern lid and refill it using the shower hose! Not ideal but it was the only way to get the toilet to work. The inside of the cistern was also absolutely filthy and this had obviously been a reported issue many times but they just haven't bothered to fix it.
Along with the constant traffic and general outside noise, there was also some poor soul who had a severe cough in the next room, but it sounded as if he was in my room! Went on the whole night and the next morning so it was a whole night looking at the ceiling.
I've used Choice Group Hotels many times abroad and found them to be of a high standard and hence my decision to book this particular Choice Group hotel for my trip to Birmingham. There is clearly a massive divide of what is deemed acceptable in Europe compared to what is deemed acceptable in the UK.
A lesson learned and never to be repeated. Look elsewhere, even if it's more expensive. This room cost me £110 but I would've had a better night sleeping on the benches in the Grand Central Mall.
8.0 / 10.0
Third time staying here, and would return
Close to station
Good price
10.0 / 10.0
Wonderful
Comfortable
Easy to find
Spacious
Nothing
10.0 / 10.0
Great hotel
Friendly staff.
Great bar with real good prices.
Nice and warm and great location beside New Street railway station. 3 minutes away
Nothing really.
6.0 / 10.0
Disappointing
The location was next door to the train station and about 10-15 mins to the museum and square. Which was brilliant due to getting around we found hard due to snow and ice was hard to walk around without failing over. The hotel and room was very clean. There is also a bar in the hotel that shuts at 10pm again that was nice.
The room was very disappointing, it was very basic and the windows are very old and you can hear everything outside and the cold coming through was making the room cold mean shivering in jeans on in bed cold.
The devut was very thin and didn't fit the bed two people in that bed meant 1 person was half missing devuet as it was so small. It's not a place I found where you could go and ask for a single devut so each has Devut, you only got 1 pillow which is fine but they thin. Again I didn't want to go and ask for another pillow. I also had to put the TV to help me relax and the TV had to be scanned by me. Which was fine, but still only one channel without any picture. For the amount I paid was ample I wouldn't want to pay anymore I was disappointed but it did the job and we slept there.
6.0 / 10.0
Convenient and comfortable
Convenient for travel
Looks a little tired inside
10.0 / 10.0
Xmas break with family
Can't fault this place or location and it's was for Xmas with family and staff were great nice happy people will definitely stay again
Nothing to dislike it was spot on 10/10
8.0 / 10.0
An excellent choice
Excellent location, friendly helpful staff, really good value all round. Definitely stay there again.
All good here, no complaints.
7.0 / 10.0
Nice budget hotel
Excellent location, my room was clean and comfortable, with a double bed, two chairs, and a table as well as bedside tables. I was very impressed by the en suite having a bath as well as a shower, not many hotels have baths these days! Free teabags and coffee sachets were provided with the room. The staff were very pleasant.
The view from my room was not great, but considering the location is directly next to a big train station I don't think it was really possible for it to be much better.
5.0 / 10.0
Basic but serviceable in an emergency
This is basic and slightly battered like staying in somebody's spare room rather than a hotel but once you accept that, it is ok. Bed is sleepable in and at least there is a kettle. Not freezing.
Ceiling tiles had seen worse days though thankfully today was not one of them. Everything is a bit dated.
10.0 / 10.0
Prime location at the back of Grand Central Station.
Well kept and clean
Nothing springs to mind
8.0 / 10.0
The hotel was perfect for our stay.
We required a room with 3 beds for myself and 2 sisters, this was ideal so we could all share a room together.
The hotel is ideally situated across from Birmingham New Street station and not far from the Alexandra Theatre. Although we did not eat at the hotel, there are plenty of places that do food in the station.
The hotel was very warm even with the heating switched off in our room. It was a very mild time for December though and if it had been cold outside we would have appreciated the warmth.
8.0 / 10.0
Our stay was satisfactory although very noisy at night
Great location for shops and trains
The smell in lift and size of lift
1.0 / 10.0
We didn’t stay and are still waiting on a refund and communication from both the property and booking.com
Location
It was dirty, with pubic hair in the bath stains and an unknown substance in the carpet which hadn’t been cleaned. A razor head in the sink, the smell was that of a public toilet. I have stayed in various places including a donkey shed in Afghanistan which was cleaner. I did not feel I could stay with my 13 year old daughter in such a place. When asked to see the manager he had ‘just’ left - I am still waiting on communication from the property and booking.com
10.0 / 10.0
Really enjoyable stay and we would return
Clean, great location friendly staff, especially the lady behind the bar who was very helpful
(Ann?)
Shower was a bit weak
7.0 / 10.0
Clean and suited us fine but just a bit dated and tired
Very clean and friendly staff
Car parking was £17 for two and a bit days rather than £60
Has a lift excellent Chinese two doors away
The drains were a bit blocked
The room was tired and the whole place is a bit run down .some noise from bar which stopped about 9 pm and street but didn’t keep us awake
8.0 / 10.0
Happy enjoyed it had a bar & pool table
The location near the station and shops, very friendly staff great for a shopping trip
Nothing all good
9.0 / 10.0
Nice little hotel
The room was very clean. Temperature was just right. Bed was comfy. Perfect location for our needs.
Lift to room was old, pull open door with inner cage door. It stopped working at one point. Could do with updating.
9.0 / 10.0
Stayed often over 7 years, it continues reliable for value, helpfulness of staff & cleanliness.
7
7.0 / 10.0
For business
Everything is good
TV nd rooms in some little smelly
7.0 / 10.0
Hotel is good value for money, simple and basic but fine for traveller on budget.
Good value for money, and excellent location.
Nothing specific
8.0 / 10.0
Great budget friendly stay
Good location, friendly staff, very clean and comfy bed. Accommodated us last minute after a let down host.
Bit of road noise, just bring ear plugs. Could do with a refresh but didn’t bother us
8.0 / 10.0
Comfortable comfort inn
Clean and comfortable nice decor and had a bath and shower in my room. The bed was spacious and very comfy and there was not much noise considering central location and opposite the train station. Lots of food outlets and massive shopping centres.I will definitely book again.
Not keen on the lift but that's just me so had to use the stairs up to the third floor
7.0 / 10.0
All in all as expected
As expected for the price, great location
Location
9.0 / 10.0
Loved the location and the staff was very friendly. I will be back
Very conveniently located
No complaints
9.0 / 10.0
Short stayc
The location ; it was less than 5 minutes walk from the main train station
Nothing
7.0 / 10.0
A well situated rest stop for a traveller
The gentleman at the desk was polite and helpful despite my late arrival at 0030hrs
The price went up by 110% on the Saturday and it was too expensive to stay at that price
8.0 / 10.0
After long days out, was always happy to get back
The windows open
Property was fine
10.0 / 10.0
Enjoyable stay in comfortable hotel
Clean comfortable very convenient
Friendly helpful staff
Nothing
7.0 / 10.0
Good location, basic but comfortable.
Great location, right next to the train station
Bit dated, and some my room could do with a refurb.
7.0 / 10.0
Very comfortable bed
Great location and luckily there is parking in the China Town carpark for £8.60 for 24 hours which is much better than other car parks. Car parking is very expensive around this area! Staff were helpful and polite.
Decor is dated but clean
9.0 / 10.0
Comfy hotel and in a good location
Comfy bed, decent shower, and quiet despite being city centre.
One powerpoint wasn't working and located a long way from bed/bedside cabinet.
2.0 / 10.0
Close to theatre but not a good area. We left early and lost the money we had paid for a second night
It was adequate
The area was awful. Beggars and drunks hassling us on the street.
7.0 / 10.0
Absolutely adequete.
The room was functional for a budget hotel.
Bed was good
Location excellent.Absolutley
Perhaps a breif guide to where the bar was and perhaps was bar / restaurant food available.
3.0 / 10.0
I wouldn’t stay at this hotel again
The location
The staff were very pleasant
The curtains had stains on them as did the desk chair.
The bathroom was clean but shower didn’t work .
Plug sockets were missing at the side of the bed and a hole left behind .
The room needed redecorating
Bed was comfy but pillows awful
5.0 / 10.0
Disappointing and not what I had expected.
A good shower - tv worked. Staff were pleasant and helpful.
The bed was poor, soft mattress and the headboard was loose, only one pillow available with a very inadequate duvet if that is what it was classed as. Room was very small and the decor and fittings very dated. The window had a gap and did not fully close, with windy conditions the wind whistled through the gap all of my second night. When I arrived the room smelt strongly of bleach but it did recede. Overall I was disappointed but stuck with it as I had no real alternative and it was only for 2 nights, I would not use this hotel again though, once bitten as they say.
6.0 / 10.0
Location is great for new street station, i wouldn’t want a 2 night stay
The location for me was spot on, really close to railway stations. Front staff were very polite
The lift is really old, really small & slow, it defiantly needs replacing. I’ve left really early, no one about. I imagine at check out time you’re going to experience a wait time. Not a fan of wet showers style bathrooms
1.0 / 10.0
Awful stay- avoid
Uncomfortable beds
Noisy
Not very good facilities
Really bad sleep
No breakfast option available
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this inn has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this inn?
Parking is not specified as an available amenity at Comfort Inn Birmingham. For more information, we encourage you to contact the property about where to park.
Is there a pool at this inn?
We didn’t find pool listed as an amenity for this inn. It may be worth double checking if a pool is important for your stay.
Is Comfort Inn Birmingham pet friendly?
Unfortunately, this inn is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Comfort Inn Birmingham?
We found 15 amenities for this rental. This includes business facilities, free wifi/internet, free parking, non-smoking, and heating.
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