Best Western Crystal Palace Hotel
Top rated by guests





8.3Excellent
(1,431 Ratings)
"it has bathtub that becomes jacuzzi with a button. since the ceiling is high, it makes the room feel spacious. the bed is big and very comfortable. and the balcony is pretty enough to enjoy! also, the..."
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
This property offers a Special Protection Program, a strict program of precise safeguards dedicated to our guests and our staff.
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
WiFi/Internet
Laundry services
Electric Vehicle Charging Station
Family friendly
Ironing facilities
Accessible by lift
Contactless check-in/out
Cleaning products
$$$$
Top rated by guests
8.3Excellent
(1,431 Ratings)
"it has bathtub that becomes jacuzzi with a button. since the ceiling is high, it makes the room feel spacious. the bed is big and very comfortable. and the balcony is pretty enough to enjoy! also, the..."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
9.0 / 10.0
Everything was good The gentleman on reception , when I was leaving, was exceptionally pleasant and helpful ! The hotel is well situated for walking to all the points of interest . The hotel was directly in front of me as I left the station .
The area next to the station, was not the best. But I knew and expected this, it’s normal for station areas.
8.0 / 10.0
Good value breakfast with a range of fruits, breads, cheese, meats and cakes.
7.0 / 10.0
excellent location across from the train station.
lovely bath but not a good way to shower
7.0 / 10.0
Air conditioning could be better but otherwise this is a very sound and well located hotel.
6.0 / 10.0
The room, the staff and location were good
No hot water in the evening, had to take a cold shower. Breakfast was basic.
6.0 / 10.0
Near to central station in turin and walking distance to tourist attractions.
Dodgy area where there are lot of groups hang out on the streets. They may be nice people but for tourists and first timers it might look a bit scary.
8.0 / 10.0
-Location is perfekt ! Just in front of corner from the main station and few minutes walk to the entrance of the city center. Many buses, tram stops & metro station to go every sightseeing places.
-Good breakfast.
-The reception person was stresst and didn’t explain a lot at the beginning but he was kind in general and tried to help us.
-Very clean, big bath room
-big window with a nice small balcony
- parking space was very limited even there was written “on-site parking “. We were able to park only from the second day. If you travel by car, I recommend to reserve it in advance.
- Shower was only cold water in the evening.
- water was leaking from the air conditioning machine.
- when you walk down south to the street (against the city center), there were some rough streets. It was not too bad (just like other European big cities) but better not to walk alone or with small kids later in the evening.
10.0 / 10.0
it has bathtub that becomes jacuzzi with a button. since the ceiling is high, it makes the room feel spacious. the bed is big and very comfortable. and the balcony is pretty enough to enjoy! also, the staffs are very warm, welcoming, and helpful. i always feel comfortable when i’m staying in this hotel. 10/10 gonna recommend it and stay here again when i go back to torino!
7.0 / 10.0
Good hotel close to center. Private parking was a big advantage . Staff at reception was very professional and helpful.
Problem with housekeeping, but was resolved quickly by reception staff.
9.0 / 10.0
Great location. Very friendly and helpful staff. Very clean.
The toilet is too close to the shower and air conditioner was not working. But it was ok, as it was not hot at all with the window open.
9.0 / 10.0
Great sized room and bathroom
Really friendly and breakfast attendant was great
Very near railway station
Location though handy for railway was not too pleasant especially at night
4.0 / 10.0
People on the street outside the entrance of the hotel trying to sell you drugs, air conditioning was broken, the bath was leaking when taking a shower, corridor was left in a mess when we arrived at 21:00. No sound proofing so you can hear people in the corridor. Parking was not explained on the website clearly, so had to pay out €24.60 for overnight parking..overall very disappointing
8.0 / 10.0
Good services
8.0 / 10.0
Clean; staff was helpful; son reports breakfast spread was good.
TWO fluffy pillows per guest. Air conditioner.
Huge jetted bathtub, but had to sit down to shower, and risked getting water all over.
Area had some .... questionable commerce... occurring.
10.0 / 10.0
Excellent family room on two floors. Big rooms, comfortable beds and even a dining table in the room.
No tea or milk in the room was disappointing.
7.0 / 10.0
clean. spacious. friendly staff.
location
8.0 / 10.0
great location! Tge room was clean and roomy.
the pillows were too firm and it was a little warm but if you open the windows for air it’s a little noisy through the night.
8.0 / 10.0
Very good selection and excellent value for money. Helpful staff
Would have preferred a stand-up shower rather than the spar bath arrangement for convenience and safety and it would also save water!
6.0 / 10.0
The room was interesting with a loft style ceiling and a window looking out on other roofs.
The carpet need to be replaced or a very good deep carpet clean. Not dirty but looked dirty and old.
The spa is great but should have a handle on the wall to be able to use showerhead standing up. Also a blind for windows.
5.0 / 10.0
The place was clean and nice. The staff was friendly.
The location was not nice at all. Booking.com gave a deceptive description, as it said that the place was on Corso Vittorio Emanuele II, whereas in fact it was on Via Nizza. The portici had a few shady characters. I did not feel very safe walking there alone at night.
10.0 / 10.0
great location, staff so friendly and helpful, spotlessly clean, very comfy bed!
7.0 / 10.0
Size of room very large, Breakfast was good, Shower was powerful. Very good large baby cot provided.
Car park extremely tight to enter and exit. Bed and pillows uncomfortable.
10.0 / 10.0
A good experience , the hotel. Everything was wonderful and more than I expected. The room is large on two floors, with a jacuzzi bath and a kitchen corner, opposite the metro and train station.next to it is an excellent shopping center
No thanks
8.0 / 10.0
Really nice room with a second level. Comfortable bed
7.0 / 10.0
Clean. Walking distance from city center. Jacuzzi.
Wifi is cut so often. It took more than 10 mins to get hot water from the tap of bathroom.
10.0 / 10.0
great location and family room was nice and big. staff were wonderful
nothing to dislike
10.0 / 10.0
Reception staff were very helpful. The room and beds were comfortable. The hotel is well situated for sightseeing.
It would have been good to have a few English speaking TV stations.
8.0 / 10.0
proximity to piazza
homelessness and loitering close to hotel
8.0 / 10.0
Spacious, clean and quit rooms, jacuzzi, in the city centre, good breakfast.
Neighbourhood is a bit creepy in the evening , rooms are a bit dated. No shower, only a bath and mould on the curtains and window in the bathroom
9.0 / 10.0
It was clean and comfortable. The staff were friendly and it had secure parking, albeit limited in capacity
Nothing, it was fine and good city centre location
7.0 / 10.0
location
shower door in 207 needs maintenance
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Best Western Crystal Palace Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Best Western Crystal Palace Hotel pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Best Western Crystal Palace Hotel?
We found 17 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and pets allowed.
