Best Western Hotel Genio
Top rated by guests





8.1Excellent
(1,931 Ratings)
"The hotel exceeded my expectations. The staff is super nice and helpful. The room was very large and comfortable. It's located in the center, very close to the station."
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
This property offers a Special Protection Program, a strict program of precise safeguards dedicated to our guests and our staff.
Business facilities
Airport transportation available
Free WiFi/internet
Air conditioning
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Spa
WiFi/Internet
Hot tub/Jacuzzi
Laundry services
Sauna
Family friendly
Ironing facilities
Safe
Accessible by lift
Contactless check-in/out
Cleaning products
$$$$
Top rated by guests
8.1Excellent
(1,931 Ratings)
"The hotel exceeded my expectations. The staff is super nice and helpful. The room was very large and comfortable. It's located in the center, very close to the station."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
7.0 / 10.0
Convenient location, big bathroom, nice place, comfortable bed.
The noise on the street. It was impossible to sleep
9.0 / 10.0
Location is great, the room is spacious, the view is wonderful
Wifi was not working, and ti was quit load coming from outside, but it's just the location next to a busy street
9.0 / 10.0
Great location to the center, bed is very comfortable.
Main street noises at night
10.0 / 10.0
The hotel exceeded my expectations. The staff is super nice and helpful. The room was very large and comfortable. It's located in the center, very close to the station.
6.0 / 10.0
After spending the night before in Best Western Plus Royal Superga Hotel, Cuneo, which was great by all means, this hotel (which I assume is part of Best Western chain) was a big disappointment.
Aside from breakfast which was great and the room which was lovely, my experience wasn't as good as I expected.
To begin with, I was told by the woman in the reception to park my motorcycle right around the corner. Apparently the parking space was approx. 300 meters from the hotel and carrying the motorcycle luggage was equivalent to practicing in the gym. I also had to pay for it! When I asked to go to the spa, I was told that a) I should have reserve a spot and b) the Jacuzzi wasn't working.
When I returned to Torino after a few days and spent two more nights, I knew that this hotel is out of the equation.
7.0 / 10.0
Helpful staff, Nice gym facilities, good breakfast. convenient location next to the station.
My bed was a little bit firm for my personal comfort.
9.0 / 10.0
Good location, clean rooms and a good breakfast selection
The rooms are a bit noisy because of the vicinity to the train station. Nothing too bad though
7.0 / 10.0
Great location and still relatively quiet. The room was big and the breakfast really good with more variety than at many hotels in Italy.
It says on the listing that the hotel has parking which is why I booked it. The hotel does not have any parking. They have a place where you can unload but you then need to go in search of a parking garage. So I think that listing absolutely needs to change, they should not be allowed to tick the "parking available" box.
8.0 / 10.0
Breakfast options were excellent but there was no decaf coffee sachets in the drinks options which I needed as the self service machine delivered decaf coffee which was far too strong for my stomachAs above
As above
10.0 / 10.0
room was perfect and very clean, bed very very confortable
the breakfast was very good, and pratical to be able to only pay breakfast when you want it
the spa was excellent
nothing.
5.0 / 10.0
Location
Too loud, it’s like sleeping outside:) the sauna and gym costs 30 euros per hour…
8.0 / 10.0
Great location across from the main station. Large clean room. Good value for money. Ideal for a two-night stay in Turin.
The property is quite old but reasonably well-maintained. The elevator was a bit creaky.
9.0 / 10.0
The staff were exceptional. I needed help and the staff went over and above to help me on more than one occasion The location was fabulous. Right next door to the station and eateries Lovely breakfast. Easy access to buses and trams
9.0 / 10.0
Really well located, very large and comfortable room.
7.0 / 10.0
Location is great for city visit. Near to many great little cafés and restaurants. Right beside the shopping area.
The hefty additional charge to use the hotel spa area.
10.0 / 10.0
The hotel should have stated upfront that the cost of the spa is not included in the price of the hotel.
7.0 / 10.0
Large room but dated
No parking available and in a rough are
7.0 / 10.0
Great location, very central to good restaurants. Easy to get taxi from hotel to main bus station for onward journey to Milan airport.
The toilet flush stopped working so we had to get staff to fix it two days on a row.
There was a hefty additional charge to use the Jacuzzi/spa.
8.0 / 10.0
The property has a good location and the rooms are spacious and comfortable.
Some of the equipment in the room (e.g. air conditioning) is a bit old and makes a lot of noise, which makes it hard to sleep. Opening the window instead of using the air conditioning is also not an option because of the outdoors noise.
7.0 / 10.0
Location was fine beside train station and a few mins walk from main area. Hotel a little dated but not untypical of this size hotel in Italy
While walking down to a restaurant on a street behind the hotel/ train station, we found it a little dead at night but for large groups of men hanging around which was a little intimidating. However if you were going back into the main area of the city then this was not a problem
10.0 / 10.0
Great location
Large and clean room
Good breakfast in a nice area
Reception could be a bit friendlier but this is Turin!!!
Prices are high as everywhere else this year in Italy
10.0 / 10.0
Very good. Breakfast Catered for Gluten Free
The lift was a bit scary
8.0 / 10.0
It was well located, and the staff was polite.
Air condition was working loudly.
10.0 / 10.0
Great location
10.0 / 10.0
Very central location
Room temperature control not good, very hot
5.0 / 10.0
The location is excellent and the hotel looks nice.
The Wifi is absolutely terrible, it wasn't even strong enough for chatting applications such as whatsapp. The housekeeping was really bad. The sheets were not changed even though I specifically requested it on 2 days. They only gave me one tiny shower gel for a whole week's stay and didn't even replace it when it ran out. Again I had to specifically request it from the reception, after which they put in the normal-sized shower gel installed on the wall as it should have been in the first place. Therefore, it turns out that even though my room was supposedly cleaned daily, no one had noticed that this had never been installed in the first place. Overall, the room care leaves a lot to be desired.
5.0 / 10.0
location and staff
hot rooms, they have aircon but won’t turn it on.
8.0 / 10.0
The hotel is located near railway station, close to city center. Very nice room, good breakfast, internet.
A little bit noise at night.
7.0 / 10.0
The location is perfect, very close to the train station. The room was beautiful and very clean. The bed and pillow were comfy.
The fact that I would have to pay 30€ if I wanted to use the SPA. I believe that it is not clear enough in booking that an extra fee must be paid for the SPA
8.0 / 10.0
The jacuzzi was very nice , clean and it’s was really relaxing, stuff is cool and helpful aswell.
Room is clean , gym was amazing:)
10.0 / 10.0
Everything was perfect
8.0 / 10.0
the WIFI connection in the room is a disaster!
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Best Western Hotel Genio. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Best Western Hotel Genio pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Best Western Hotel Genio?
We found 21 amenities for this rental. This includes business facilities, airport transportation available, free wifi/internet, air conditioning, and non-smoking.
