Holiday Inn - Salzburg City by IHG





6.9Average
(1,536 Ratings)
"lovely hotel. excellent location staff very helpful and friendly"
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
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The family-friendly Holiday Inn Salzburg City by IHG is only a 10-minute walk away from the Mirabell Gardens and a 15-minute walk from the Old Town. It offers comfy and quiet rooms with air-conditioning and a coffee- and teamaker included.
Business facilities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Shared living spaces
Laundry services
Accessible Parking
Electric Vehicle Charging Station
Safe
Toilet with grab rails
Accessible by lift
Key card access
Emergency cord in bathroom
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
6.9Average
(1,536 Ratings)
"lovely hotel. excellent location staff very helpful and friendly"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
lovely hotel. excellent location staff very helpful and friendly
nothing to dislike
1.0 / 10.0
I didn't like anything
The fire alarm went off 3 times on my 2nd nights stay and I didn't get any sleep at all. I had to be up early (5am) to get an early morning train which will tale 6hrs. I'm absolutely shattered!!!
The look of the room is very dated, looks like its stuck in the 60's. Plug sockets aren't in a good location and I had to unplug the lamp to be able to fit my UK plug adapter in it. The toilet seat was also broken and I had to climb into a bath to use the shower. The door didnt have a proper lock on it and just a chain to stop anyone entering.
9.0 / 10.0
Breakfast option quite expensive.
7.0 / 10.0
Clean, friendly staff, comfortable. Supermarkets close by, bus runs along front of hotel.
Rooms very hot, couldn’t cool them down. Two Busloads of Chinese tourists staying here extremely Noisy yelling and talking extremely loud, when complained to Reception response was sorry about that, no care given. It’s a bit out of the way if you don’t have a car 1km to HBF 1km to old town.
4.0 / 10.0
Tired.
Several room lights did not work.
Some black mould in the shower.
The two chairs in the room were not comfortable.
Staff was very efficient.
8.0 / 10.0
Room was a decent size, facilities were all good.
Was a bit of hike into the city center.
5.0 / 10.0
Staff very friendly and professional.
The heating did not work and it was too cold especially at night. The bathroom had a terrible smell, something related to the evacuation. We changed room as the one we got initially did not have any fridge and we paid for one with.
8.0 / 10.0
That you didn't have a refrigerator in the room... but you did have one available down stairs
2.0 / 10.0
Mattress ok
Room. Pillows. Lack of fridge. Dated scruffy decor. Management refusal to do anything about anything.
2.0 / 10.0
Staff were helpful
Weeds growing on the balcony, black water stain on the bathroom ceiling, aircon unit rattled. Location ok but in a fairly industrial setting.
6.0 / 10.0
Great location, comfortable beds
A/c is very old, loud and not very efficient. We left an item behind and called the hotel twice to see if they found it, both times they said they would call back but they never did. They did help when we showed up in person though.
5.0 / 10.0
Well located and easy access, the rooms were cleaned everyday and WiFi was decent.
The air-conditioning system just made some noise but hardly had any effect. The beds were not very comfortable and the layout of the room was very cramped.
6.0 / 10.0
Just like a normal hotel.
Nothing great.
4.0 / 10.0
I liked the staff.
The room was hot with the air conditioning on. The room didn’t have basic things like an ironing board, or iron, mini fridge, etc.
2.0 / 10.0
Staff okay but no amenities. AC does not work , no Fridge no cold water to drink no iron and iron board. Facilities is a shabby .
10.0 / 10.0
Unbelievable service. Comfortable beds. 10/10 breakfast.
8.0 / 10.0
The location is a plus. You can walk to everywhere, old town, meeting tour locations, restaurants, etc. It also appears the hotel is in a safe area because we returned very late during the 3 night-stay.
The size of the room is relatively small though the room is well coordinated from an open closet, safe box, table and chairs. It would be a plus if the TV is a smart TV.
7.0 / 10.0
Staff were great, room as expected, I got what I paid for. Breakfast was worth it.
The fees for doing express laundry were astronomical.
3.0 / 10.0
Location
Old furniture
Needs renovation
Bad Air Conditioning
6.0 / 10.0
The staffs were very nice with us.
Not good. The room had old furniture, smelling like cigarettes, bad air and with mosquitoes inside. No breakfast included. Needs updates. For the price, you can find better options with breakfast included.
5.0 / 10.0
Staff were nice and friendly. Location was excellent. Good spread for breakfast.
Facilitated were dated. Door handle was broken. Light fixtures didn't all work. Not enough plug sockets
9.0 / 10.0
Room size and space
Room location behind another door
8.0 / 10.0
No complaint, all are good!
3.0 / 10.0
Breakfast
Room facility
Parking
Housekeeping
Cleaning
Toilet
4.0 / 10.0
Breakfast was excellent
Staff said they would book us a taxi for 445am on leaving. They wrote it down but didn’t book it. The night porter got us a taxi at short notice.
Our bedroom was very cold the whole time despite extra bedding and turning off the air conditioning
7.0 / 10.0
The room was consistent with every other holiday Inn. You know what you are getting
Wouldn't say the breakfast was on par with other holiday Inns.
Secondly,this is not the hotels fault. The taxi driver we had to the airport was well dodgy. Did not know where it was. Unusual for a taxi driver and was very unnerving.
10.0 / 10.0
Spacious Room and Bathroom. Wonderful Breakfast. Well behaved and helpful Staff
Communication from Booking.com. I paid directly at Holiday Inn using my credit card but still got a mail from Booking.com that something went wrong with the payment. Proof of payment may be provided by me on request. Regards, Debashish Sengupta (+919331062925 / [email protected])
5.0 / 10.0
in first view, the room looked very cozy. There where elevators available and the reception was also open for any service. It had a nice looking bar. This was the first room we stayed in that had completely darkening shades in front of the window. The bathroom is very big and functional (looks are less)
parking offers are very limited and SUPER expensive (20 euros a day). Around the corner you could get a place for 6 euros. Location is not very central. The beds where not very comfortable, the room was very hot. And the strangest was the lights where not centralized, nor easy accessible. . So we had to search for all buttons which seemed a bit weird.
8.0 / 10.0
Good breakfast spread. The rooms are a bit small and cramped. The location is not the best and the surrounding is okay. The food was good, with good variety for everyone.
The rooms are small, there is no view at all. They should provide laundry bags in the room. There is a bus stop close by but the frequency is not as good. The hotel is overpriced although it is not located in a prime locality.
6.0 / 10.0
Breakfast was great! Lobby area very nice.
Room a little outdated. Could use a refresh. Towels very thin. Lightning very dark in the room. Parking garage very tight and hard to navigate.
9.0 / 10.0
Very convenient and close to the historic center. The breakfast buffet was really good. Clean and very comfortable. The staff was excellent.
The room was dark and needed more lighting
6.0 / 10.0
The breakfast was amazing, and the location was far from the old city but it was fine the room was very tight.
I don't like that they change our room and put us far from our children's room just because of AC was not working. I am pretty sure that this room has an AC problem before we arrived and yet they gave us this room.
8.0 / 10.0
Dining room
No refridger
5.0 / 10.0
good breakfast
dilapidated room
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Holiday Inn - Salzburg City by IHG. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Holiday Inn - Salzburg City by IHG pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Holiday Inn - Salzburg City by IHG?
We found 26 amenities for this rental. This includes business facilities, concierge services, free wifi/internet, free parking, and air conditioning.
