Novotel Genève Centre





7.9Good
(2,382 Ratings)
"Very clean rooms, all the facilities are great!Definetly recomend to people that want to visit Geneva.The staff is very welcoming!"
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
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Just a 2-minute walk from Lake Geneva and 5 minutes from the Cornavin Train Station, the Novotel Genève Center offers a fitness and spa center, free WiFi and a free pass for public transport.
Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Gym
Heating
Bar
Spa
WiFi/Internet
Hot tub/Jacuzzi
Laundry services
Sauna
Accessible Parking
Electric Vehicle Charging Station
Family friendly
Ironing facilities
Safe
Accessible by lift
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
7.9Good
(2,382 Ratings)
"Very clean rooms, all the facilities are great!Definetly recomend to people that want to visit Geneva.The staff is very welcoming!"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
8.0 / 10.0
The hotel is in a great location, was really clean and the staff were lovely. The bar and food were also really nice. We hired a car so it was also useful to be able to use the car park, although it’s a bit tight for space!
If anything I would say the pillows are not comfortable and I would have liked to have had hair conditioner!
9.0 / 10.0
I appreciated the location, comfort, staff service, and cleanliness. I even ordered a pizza through room service, and it was delicious.
I had nothing to complain about
10.0 / 10.0
Very clean rooms, all the facilities are great!Definetly recomend to people that want to visit Geneva.The staff is very welcoming!
8.0 / 10.0
Nice bar in the lobby area. Room rates were reasonable.
Places around were not the nicest. Especially if you plan to travel with a family.
7.0 / 10.0
The location
The pillows and bed
8.0 / 10.0
Clean, close to the centre.
The pillow wasn’t comfortable.
9.0 / 10.0
Staff was excellent. Very accommodating. Great location.
Wish there was more dining options in hotel.
7.0 / 10.0
Location
Breakfast to-go was provided as I needed to check out before breakfast is was served
No amenity goods were provided (toothbrush, hairdryer, etc)
10.0 / 10.0
The property is in a good location close to the train station and has lots of facilities round about it
Nothing
10.0 / 10.0
Rooms were large and well appointed
Breakfast
3.0 / 10.0
There was a street concert right outside my room and I couldnt get to sleep until 3am each night
9.0 / 10.0
Excellent location, modern rooms, kind staff, great breakfast.
Caution with the neighborhood at bar close. I felt safe during the day and evening (really it was the perfect location) with no concern; however, one should be careful around midnight and after due to the characters on the streets. Characters included prostitutes, drug dealers, and I was clearly followed by hooded men for about a block, who stopped and waited until the desk worker let me into the hotel. With that said, I would not let that interfere with future bookings, I will just be more aware of timing for which I come and go from the hotel.
6.0 / 10.0
Staff lovely, breakfast very good, bed comfy
Location, on the edge of red light district. Room smelt strongly of cigarette smoke. Family room meant a very lumpy and uncomfortable sofa bed for children.
10.0 / 10.0
Great location , spacious rooms
Everything was perfect
1.0 / 10.0
Appalling service no milk coffee I. Towels extremely poor service
Toilet was black and a washbasin blocked
Everything appalling service would never go again and recommend to anyone
8.0 / 10.0
Location
Could do a better breakfast
6.0 / 10.0
The room was decent, good sized comfortable bed and pull out bed for a child, made the room a little tight but for just two nights it was fine. The room otherwise was clean and the bathroom was quite nice although I fail to understand having a separate toilet without a wash basin to wash hands. You have to open the door and walk all the way to the main bathroom to wash hands, it seems very unhygienic. Breakfast selection was very nice but very expensive at CHF30. There are many tea rooms/cafes nearby, proximity to the lake and other amenities is great.
It was not made clear we would be so close to ground floor with no view. There was a lot of noise outside at night, the windows were either not double glazed or good quality because we could hear everything. It felt like we were in a cheap motel in a questionable area. Considering the high price we were quite surprised by this.
6.0 / 10.0
Good location.
View of pipes from bedroom. Double beds seemed small.
8.0 / 10.0
The room size was good. We liked that we could get a room with 2 double beds for all 4 of us.
The bathroom was strange. Toilet was completely separate from the shower and sink. We’re not used to that.
4.0 / 10.0
The suite.
The staff was not helpful, not hospitable. Generally the hotel was very poor on hospitality.
7.0 / 10.0
Location
Value
6.0 / 10.0
Rooms ok
A bit cold
10.0 / 10.0
Location, service, breakfast! Was an excellent choice for our short stay (near the train station, central location).
N/A
10.0 / 10.0
Enjoyed our stay. Close to amenities and train station
7.0 / 10.0
Good location and spacious room. Friendly and helpful staff
Toilet area does not having washing station
6.0 / 10.0
location is very good
Noisy room on first floor and no light.
room service was not working - waited more than an hour and didn't get the food
not all bath products were filled - empty and even after request not filled
9.0 / 10.0
Convenient and unfussy
Nothing apart from the idiot in the next room shouting on the phone at 3am
4.0 / 10.0
.
6.0 / 10.0
Location
I hope this message finds you well. I am writing to share my recent experience during my stay at the Novotel Geneva Center, a place I’ve frequented and cherished since 2008.
However, this time, I must express my disappointment with several aspects of my stay:
1. The room I was allocated felt notably dull and lacked the usual ambiance I have come to expect and enjoy.
2. One issue that particularly affected my comfort was the inability to open the windows for fresh air circulation, resulting in a somewhat stagnant atmosphere in the room.
3. Additionally, the air conditioning system seemed to be malfunctioning, offering only heating options during the winter season. The lack of cooling made the room’s temperature uncomfortable.
4. Despite requesting a room change, I regret that I did not receive any response or assistance from your team.
5. Furthermore, I noticed an increase in the breakfast rate, which seemed disproportionate considering that the quality and quantity of offerings remained unchanged.
I have been a loyal patron of Novotel Geneva Center for many years, and it pains me to relay these concerns as they deviate from the wonderful experiences I’ve had in the past. I trust that your team values customer feedback and aims to uphold the high standards that have characterized this establishment.
I kindly request that you address these issues to ensure that future stays at Novotel Geneva Center maintain the excellence that I have always associated with your brand.
Thank you for your attention to these matters. I look forward to hearing from you soon to discuss these concerns further.
9.0 / 10.0
Lovely clean bright hotel with friendly staff in a great location. Good choice for breakfast. A great place to stay.
Nothing
8.0 / 10.0
The location is brilliant as a base to explore the city and the area around it. Staff are really helpful and hotel is clean bright and easy to navigate.
We were on the second floor above the garage and at times it was very noisy with people talking outside, shouting and motor bikes coming and going during the night. The windows did nothing to keep the noise out and we were convinced that they were open at one point but checking them showed that they were closed! People live in the area so you can’t stop the noise but investing in some good windows that reduce outside noise is a must!
7.0 / 10.0
Large spacious room, clean and tidy.
Was in a good location with many restaurants around.
Staff were good and looked after you as best they could.
Breakfast was too expensive, £32 per head is just too much. Ended up at the cafe down the road where I could get a good fed up with a decent coffee for around £15.
9.0 / 10.0
The location was very good, a lot of restaurants nearby and the hotel is around 5 minutes walk from the lake,
Would be better if they provide live egg cooking station for the breakfast, parking areas are not suitable for big families car if you are coming in a van you will have to park in other parking area (which is around 5 to 7 minutes walk away from the hotel)
9.0 / 10.0
Location is good, just keep in mind if you are coming in a big Van you won’t be able to park in the Hôtel parking due to hight limitation, but you can park in public paid parking area which is around 5 minutes walk from the hotel
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Novotel Genève Centre. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Novotel Genève Centre pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Novotel Genève Centre?
We found 25 amenities for this rental. This includes business facilities, free wifi/internet, free parking, air conditioning, and non-smoking.
