Hotel St. Gervais





7.2Good
(1,033 Ratings)
"Very well located"
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Well priced for this locationPriced under area average
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In the very heart of Geneva, only 984 feet from Cornavin Train Station and Lake Geneva, the Hotel St Gervais offers free Wi-Fi.
Free WiFi/internet
Non-smoking
WiFi/Internet
Accessible by lift
Housekeeping available
Cleaning products
$$$$
7.2Good
(1,033 Ratings)
"Very well located"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Very well located
Shared bathroom
7.0 / 10.0
Price-value was good
10.0 / 10.0
Everthing was great. The location, the cozyness, privacy also with the communal bathroom (there were only 3 rooms on my floor so no traffic jams for the shower), service, safety. Just perfect.
Absolutely nothing.
8.0 / 10.0
I really like this place (second time staying). It's not fancy, but kind staff, comfortable, clean, safe handy for the station and great value (in Geneva!)
I quite like this kind of more old school basic value accommodation. If you want modern, spacious, somewhere you want to spend much time, this might not be it.
5.0 / 10.0
Ideal location. Decent size room
Shared bathroom isn’t great and no breakfasts being served isn’t ideal either. In my room, there was a shelf
Above where my head would be above the bed. If you get to the hotel after 3pm, you’d have to find a code in your emails to enter the building, as well as the room number.
6.0 / 10.0
Great location, quiet at central place
Tiny room with shared toilet/shower combination.
9.0 / 10.0
Very clean and I felt safe in the evening
A little too much street noise but given the location and price I would classify that has minor.
3.0 / 10.0
The location is central
Shared bathroom on the floor
Strangers sleeping in the hallway!!
Feeling somewhat unsafe
1.0 / 10.0
The location is truly the only thing to like
The accommodation was shocking. There is no toilet or shower in the room, you have to share with the rest of the rooms on the floor. There was toilet paper constantly on the floor of the bathroom and in the hall. The smell was shocking. Myself and my daughter were booked in for 3 night, we left after 2
5.0 / 10.0
The hotel is near to the train station and the supermarket. The staff are helpful.
The room and bed are not comfortable. The toilet is smelly.
6.0 / 10.0
Location was excellent, moments from the Cornavin bus and train station.
No air conditioning, at the price we paid, feels unreasonable. The check-in desk also closed at 4, which felt very early - there were no employees available after this point.
7.0 / 10.0
The Location
The lift is very tight and small
6.0 / 10.0
The location of the hotel is excellent, it's within walking distance to many of the city's sights, and there is a tram and bus stop close by.
The room was a bit small but serviceable, having a sink in the room is quite helpful when the main bathroom is shared.
The attendant at the reception desk was very nice and gave us some good recommendations on where to eat breakfast.
The whole hotel felt quite dingier than the pictures would portray. The hallways also smelled of tobacco, which did not contribute to the feel of the place.
The cleanliness of the shared bathroom left quite a lot to be desired; there was toilet paper on the floor, the air extractor was covered in dust(not sure if it was even working), and overall, I could not in any way describe the bathroom as clean.
The room was also way too hot and stuffy; there was no air conditioning in the room, but there was a small fan that we kept running the whole time to make being in the room somewhat bearable.
6.0 / 10.0
The hotel has a great location and is second cheapest available option in Geneva (after shared-room dorms). Instructions are clear, staff is nice.
1. The sound isolation
Walls are pretty thin and doors are old, so you can hear people talking in other rooms, water being flushed, etc. This didn’t bother me much since I sleep in earplugs, but when someone tried to enter my room with an old noisy key at 2AM (probably by mistake) even I woke up.
2. No way to clean the bathroom by yourself
When sharing space it’s important to be able to clean it up after yourself / other person, not always the staff is around. Yet, when I wanted to enter a shared bathroom, the floor was in water and dirt from someone walking on this water. No slippers are provided and I travel light, so this wasn’t nice — be ready.
1.0 / 10.0
Location only
Shower was broken, there is a shared bathroom. The room is very small.
3.0 / 10.0
Nothing
Very noisy. If you do not want to sleep, book this hotel.
5.0 / 10.0
Room is clean and the staff are good
The communication between the hotel administration and booking office is bad and made me lose 200 $
Also the staff after 7 pm are not lifting the phone as i wait for two hours outside calling the hotel with no response which made me booked in another hotel and lose the money of booking
Booking staff also didnt deal well with my case and ignored my emails because it is your staff fault they didnt respond and didnt provide the required information to my booking
I hope you (the reader now) is not like them and deal with my case
Best,
Alaa
7.0 / 10.0
Location, good value for money, simolicity.
I was cold and there was no additional cover in the closet.
Common floor toilet not clean!!! Wc stanks...
5.0 / 10.0
Central location,lavabo inside the room and heating and the tv was good.I also liked the table and the chair provided in the room.The nylon curtain in the shared bathroom is outdated and not a good idea I believe.A glass panel will certainly make it more hygienic and modern with a small investment.
Shared Bathroom outside the rooms,No breakfast no tea or coffee offered despite the high cost.At least a kettle can be provided in the rooms.very small bed.
8.0 / 10.0
Staff and owner is great
Shared bathroom.
7.0 / 10.0
it was very clean
no bathroom in the room
8.0 / 10.0
location and cleanliness
small room size
1.0 / 10.0
The reception was closed and an emergency number was depicted at the entrance
When arriving late the reception was closed at 3 pm already. I stayed several times in St Gervais, so I didn't read the instructions send by booking. When arriving at 23:30 in the evening I telephoned the emergency number several times, but without any effect. Mobile internet was not working.
My suggestion is to leave a message behind that the front door can be opened by a code and that the instructions are sent to the guests. Or to answer the emergency number and give the instructions.
I didn't get the 100 CHF back from the hotel, despite staying earlier with tem. I had to book another room in neighboring hotel Astoria.
10.0 / 10.0
Staff very friendly and very helpful. They allowed late pick up of luggage.
My home away from home
8.0 / 10.0
Central location, staff very friendly and helpful.
10.0 / 10.0
Fabulous location. very nice staff. transport anywhere is nearby and free for guests. wifi was fast
5.0 / 10.0
Great location, good price for Geneva, fair value for money
Rooms were very hot, old locking mechanism on the door, old lift with capacity for only 2 people and it’s a tight squeeze at that, bathrooms were in below average condition - black mould on the ceiling and around the shower, shower head difficult to place and soap dispenser missing the lid/leaking
5.0 / 10.0
The location was good. The hotel is close to the main attractions. The hotel is cheap for Geneva. The room was clean enough - not the best, not the worst.
The bathroom was smelly. Seems the tubes are old. It was always empty, so you don't have to wait. The room is super small, so when you close the windows it is hard to breath in summer but when you open it, it is noisy like hell. This hotel is ok only if you really need a cheap stay in Geneva.
2.0 / 10.0
The staff were polite
There were multiple issues and would like a refund.
1. The room was so hot and incredibly loud. To the point I couldn’t fall asleep till 4 am, and as a result I missed out on the activity I planned for my day in Geneva.
2. the bathroom was gross, I couldn’t even have a shower as I was concerned about the hygiene in the shower. Also I found long blonde hairs in my towels… I took a video but can’t upload it here.
3. the desk was broken and I was trying to work there Friday afternoon… in the end I went out to a cafe… attached photo
6.0 / 10.0
Place was near train station
6.0 / 10.0
Super helpful reception! Clean sheets and white towels.
Stuffy room, not very clean bathroom, bed was awful
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel St. Gervais. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel St. Gervais pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel St. Gervais?
We found 6 amenities for this rental. This includes free wifi/internet, non-smoking, wifi/internet, accessible by lift, and housekeeping available.
