Novotel Massy Palaiseau





7.8Good
(529 Ratings)
"Fantastic breakfast and staff were impeccably kind and accommodating."
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
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The Novotel Massy Palaiseau is located just 9.3 mi south of Paris, within walking distance to the RER rapid train system and the TGV railway station.
Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Shared living spaces
Garden
Laundry services
Accessible Parking
Electric Vehicle Charging Station
Fireplace
Family friendly
Safe
Toilet with grab rails
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
7.8Good
(529 Ratings)
"Fantastic breakfast and staff were impeccably kind and accommodating."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
2.0 / 10.0
The representative of the hotel was extremely unhelpful and unable to speak English, despite the hotel being located in a high-tech park in the capital of France. At night, he could not offer even the slightest snack. In the morning, just a few hours later, two hotel employees entered the room without knocking and spoke excessively loudly.
10.0 / 10.0
Fantastic breakfast and staff were impeccably kind and accommodating.
3.0 / 10.0
Stuff was ok.
Room is very small. Bed for third person is only for child under 150cm of height.
4.0 / 10.0
The hotel was nicely located, with plenty of good restaurants and grocery stores nearby
The cleaning was very poor—rooms were not vacuumed and only lightly wiped. The staff, including reception and cleaning, were not friendly or welcoming. Breakfast was okay, but overall the service and cleanliness left much to be desired.
6.0 / 10.0
Breakfast was not up to the standard we would expect, especially for 20 euros per person.
Not enough staff on. Know one to greet you on arrival, one person looking after the bar and the dining area.
7.0 / 10.0
dinner on the patio with a good band
breakfast was very busy and
limited choice;
Information on ev charging facilities inadequate, in fact the chargers were several minutes walk from the hotel
3.0 / 10.0
Nothing
Everything
4.0 / 10.0
Car park and location
Toilet was small in a corner separate from the main bathroom
5.0 / 10.0
It has a good sweeming pool.
It was not clean . Long distance from the city center. Breakfast was not good, dishes were not clean. Many insects inside and around the dried and fresh food. Deteriorated milk with bad taste.
We selected this hotel for a long stay in Paris, based on our previous experience from Novotel in other countries (England- Liverpool and Germany- Hamburg). But we were shocked that it did not meet our expectations not at all and it was very different from other Novotel Hotels.
2.0 / 10.0
Food
Very noisy, empty shampoo, location, decor, over priced
10.0 / 10.0
Nice and clean hotel located close to highway. Only 30 minutes drive to city centre of Paris.
Outdoor swimming pool is closed till 1st of June so we could not enjoy but had great time at hotel.
10.0 / 10.0
Very clean, friendly staff, well positioned close to RER B train station and Orly Airport. The restaurant was amazing, both in service and food !
10.0 / 10.0
The staff are friendly and the place is very clean.
Nothing.
5.0 / 10.0
Room was clean
Reception staff were not helpful, I only had 2 hangers in my room, which was an upgraded luxury room, I asked reception if I could possibly have some more, they said no problem, yet none arrived, so I asked again the next day and same again said yes, no problem, again nothing ever arrived so I gave up. Upon checking out I asked for the receipt for my stay, I was told they could not give me a receipt as I booked through booking.com, I have since had to message the property through the app to try and get an invoice, booking.com says the property should provide me with the invoice. The staff are just generally unhelpful.
8.0 / 10.0
location and the breakfast
location and breakfast
7.0 / 10.0
Friendly staff
Late check-in
Baby cot not in room upon arrival although requested up front at time of booking. The staff immediately took care of it though.
9.0 / 10.0
Food and facilities all great!
8.0 / 10.0
good location south of Paris
8.0 / 10.0
breakfast, close to trampoline park, cinema and outdoor restaurant , kids area
the pool was too cold for anyone
5.0 / 10.0
Room was clean, staff was friendly, inner yard looked nice (swimming pool, greens)
Room -> noisy as it was located to the staircase on 4th floor, in addition we had to contact the hotel staff to fix the noisy door leading to staircase-making terrifying noise and waking up our baby.
Room -> out of 3 inner doors in the room, only 1 was actually was possible to close, e.g. toiled door would not close
Room -> on arrival air freshness was fine, yet during our stay, air circulation was not working and room turned into the sauna (with small baby window opening was not an option).
Room -> during booking we confirmed that we need a baby bed, few days before arrival we sent an email with kind reminder, yet upon our arrival - baby bed was not installed.
Restaurant -> next to the swimming pool hotel created lounge area by using pallets -> which were covered with red bugs (red chiggers), which can be harmful for adults but very dangerous for a babies.
Restaurant -> cocktail was served in sticky glass as drink while preparing most probably ran over, dinner in the restaurant -burger and pasta were plain and basic -> not 4 star level.
10.0 / 10.0
It was perfect, everything as discribed. The room and all other facilities great. The staff at the hotel were super nice. The food at the restaurant was also good. Brekfast was very good. worth of money. Location was perfect next to the highway. The room was clean. Perfect
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Novotel Massy Palaiseau. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Novotel Massy Palaiseau. Enjoy the water!
Is Novotel Massy Palaiseau pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Novotel Massy Palaiseau?
We found 29 amenities for this rental. This includes business facilities, free wifi/internet, free parking, air conditioning, and pool.
