Hôtel Mercure Thionville Centre Porte du Luxembourg

7.4Good
(344 Ratings)
"Location"
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4-Star Hotel
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High-end valueWell priced for this area
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Located in Thionville, 1.2 mi from CHR of Metz-Thionville, Hôtel Mercure Thionville Center Porte du Luxembourg features beautiful views of the city.
Free WiFi/internet
Air conditioning
Non-smoking
Pets allowed
Heating
Wheelchair accessible
WiFi/Internet
Laundry services
Family friendly
Safe
Toilet with grab rails
Accessible by lift
Key access
Key card access
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
$$$$
7.4Good
(344 Ratings)
"Location"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
8.0 / 10.0
Staff despite the language barrier were understanding and courteous. Met all our expectations.
NA
8.0 / 10.0
It’s located is ideal for all conveniences that I needed on this trip
Just needs a little power washing on the outsides and breakfast could be a little more exciting
10.0 / 10.0
Location
n/a
3.0 / 10.0
The breakfast was nice with good selection, and excellent coffee, and some of the staff were friendly and helpful.
Room was called a Privilege room, but it wasn’t! Very hot and no air con, so had to keep the window open but then disturbed by noisy revellers shouting and screaming until around 2am, traffic noise was also a problem and early morning deliveries were noisy with van man having his radio on very loud! The duvet was badly stained and clearly needed replacing, just awful. The on-site restaurant food was just acceptable and can’t be recommended. Trying to explain this to the reception when asked if we had enjoyed our stay next morning was dismissed out of hand and no evidence of customer care evident. No parking on-site.
10.0 / 10.0
Everything
Nothing
8.0 / 10.0
Clean and comfortable rooms.
Poor breakfast.
8.0 / 10.0
Perfect service and extremely kind personnel
9.0 / 10.0
amazing staff, very professional, efficient and friendly.
the place is located in the centre of town.
the rooms are clean, spacious and comfortable.
I recommend this hotel.
n/a
3.0 / 10.0
Location right by the Mosel and the old town. Nice helpfull staff.
Was offered a better/bigger room, if that was the case I am glad I didn't see the other one. My room was small, facing to the yard with very noisy ventilation, and aircon could hardly keep the room temperated. Bed was fine but pillow hard and the sheets very synthetic making you sweet a lot. No private parking at the hotel, but was offered to park my motorbike close to the front door, which was fine but not safe. Nothing happened though.
8.0 / 10.0
clean and well organized
5.0 / 10.0
too hot and too loud
8.0 / 10.0
Super hostess, thank you Monica, she gave the hotel the 4 star feeling!
The air conditioning is centrally controlled and therefore could not be turned on in the room and it was hot. Window open was not an option with the traffic from the city driving by below.
The decoration of the hotel and the hotel rooms do not have the allure of 4 stars. Maybe 3 stars. The service at the front desk is worth the 4 stars though, because they want to make you as comfortable as possible.
6.0 / 10.0
First of all, the staff of the mercure is amazing! :)
The location is as good as it gets, but also as bad as it gets if your room is facing the main street.
Other than that, very convenient with a restaurant and a bar right next to the hotel and everything else in walking distance. Breakfast was great. The Hotel is already a bit older and the rooms as well as the window isolation would need a redo.
Noisy street, windows and curtains don't block the street noisy and are not really isolated against the cold.
I assume this all will be sorted once the economy allows it.
8.0 / 10.0
quick acces to highway
there was a persistent smell of sewage in the building so bad it woke me up during the night.
7.0 / 10.0
The staff were friendly especially the Colombian originally lady
The room was unbreathable, there was no air running in the room and it is the same system in the entire hotel you feel like in sauna, no climatisation system
9.0 / 10.0
I spent only one night passing trough to go for my summer vacation. The personnel was very nice and the facilities are very good. I totally recommend.
6.0 / 10.0
Friendly staff, good breakfast
Average and old interior and rooms
1.0 / 10.0
The view from the room
Almost everything.
Unfriendly and bad service.
Bad food
Very unconfortable bed, old mattresses like hanging mats.
Window frames that don't close well, entering a lot of cold..
Etc..
9.0 / 10.0
Manque un parking
9.0 / 10.0
Propreté et confort, emplacement
Ras
9.0 / 10.0
Propreté des lieux
Accueil et service pro
Emplacement
Isolation sonore
Large choix de thé au petit déjeuner
Très bon pain
Salle de bain spacieuse
Petit parking devant hôtel
-Présence de chauffage d'appoint dans la chambre (le chauffage central semblait ne pas fonctionner).
Bien sûr au moins il faisait chaud mais c'était un peu bizarre
-Coffre-fort placé trop haut
-Les œufs brouillés au petit déjeuner étaient du 'pudding' certainement des œufs en poudre reconstitués : vraiment dommage c'est ce que je préfère quand je dors à l'hôtel...
8.0 / 10.0
La propreté exceptionnelle de l’hôtel
Un petit déjeuner un peu plus variés serait un plus
6.0 / 10.0
L'accueil était vraiment chaleureux personnel agréable et souriant, belle chambre et bon petit-déjeuner
La propriété au niveaux de la salle de bain était pas vraiment parfaite, je ne demande pas non plus à avoir un sol immaculée mais les traces dans les coins à l'intérieur du toilettes noir et brune visible lors de mon bain, et les trace au coin de la baignoire laisse à désirer
3.0 / 10.0
L'accueil, le petit déjeuner
La chambre avait un chauffage défectueux.
Son aspect général était triste
7.0 / 10.0
Petit-dejeuner +frigo en chambre, restaurant attenant, ainsi que départ tardif.
Personnel sympa
Etablissement à rafraichir
7.0 / 10.0
hôtel très bien situé, confortable
Odeur désagréable dans l'hôtel. Pas vraiment un "hôtel à vivre", pas d"expérience de voyage" : les parties communes sont froides et sans intérêt
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hôtel Mercure Thionville Centre Porte du Luxembourg. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hôtel Mercure Thionville Centre Porte du Luxembourg pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hôtel Mercure Thionville Centre Porte du Luxembourg?
We found 18 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, pets allowed, and heating.
