Bournemouth West Cliff Hotel & Spa





7.9Good
(2,733 Ratings)
"Good location and lovely spa"
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
High-end valueWell priced for this area
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Enhanced cleaningExtra health and hygiene measures to ensure your safety
Bournemouth West Cliff Hotel & Spa and spa is located 10 minutes from the town center and Alum Chine beach. The property offers 83 3-star bedrooms with free WiFi. Parking on site is possible at a surcharge.
Business facilities
Free WiFi/internet
Free Parking
Pool
Non-smoking
Gym
Heating
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Shared living spaces
Garden
Laundry services
Sauna
Family friendly
Smoking allowed
Toilet with grab rails
Accessible by lift
Key card access
Contactless check-in/out
Emergency cord in bathroom
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
7.9Good
(2,733 Ratings)
"Good location and lovely spa"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Good location and lovely spa
Nothing
8.0 / 10.0
The building was beautiful and room was a great size and the bed was very comfortable.
The bar staff weren’t the most accommodating. And we weren’t provided robes in the spa which was a bit disappointing.
8.0 / 10.0
Usual choice for cooked breakfast and usual cereals etc. Pastries could have been better
Friendly staff on reception. We stayed in a standard room which was clean and comfortable. A little on the small size with some dated furnishings. Small quantity of individual shampoo and soap provided. We did not use the spa or swimming pool. Good bus service to get into the centre and a pleasant walk down to the beach.
7.0 / 10.0
It was good location good spa apart from we cudnt use Jacuzzi which is one reason I paid extra for spa evening food was nice also
The bed was very small and uncomfortable and the breakfast was missing a few things but was nice
8.0 / 10.0
Location, service
Nothing
8.0 / 10.0
Room clean and well stocked. We asked for a fan to be put in our room and it was. Food was exceptionally good.
Bed wasn’t very comfortable but I guess that’s persona preference.
6.0 / 10.0
Spa team were lovely and the spa itself was great as the spa manager took care of us all and the pool, lovely guy great interpersonal skills
Food was nice too.
The toilet didn't flush from we took the room. After informing reception manager who explained its a new toilet and to give it time to flush lolol
In the end my partner had to open the covering and flush manually everytime. We stayed as they didn't have another room and my partner wanted the spa facilities and travelled fro france for valentines day. I wanter to book somewhere else and stayed because of the spa.
No fridge in the room we had a deluxe double and assumed it had one like most modern hotels, It wasn't modern obviously.
8.0 / 10.0
Very calm and quiet location, very clean hotel, amazing bed and sufficient space to sit down in an armchair to have a cup of tea without feeling crowded. very good spa facilities ( I fell in love with the Jacuzzi) especially the aromatherapy room and relaxation room- really did help to ditch the stress. I recommend you go early for the spa room it gets a bit crowded after 10.30. Best of all was the incredibly pleasant staff,. What a nice bunch of people, always trying to help you!
It's also very easy to get to the hotel via bus (get the M1 bus for £2.70 form the train station) and get off at St michael's roundabout. i have mobility issues and found the trip very easy.
cooked breakfast was plentiful but just average. as i went for a spa retreat i did not want to leave the building so happy to have had it. However if i go again i would just skip it and go for one of the local cafes (plenty within 5 minutes walk)
The menu served throughout the day is reasonable and decent but its a shame that room service is not offered - it could be a little plus for those who like me prefer the quietness of the room
I cannot find anything else, everything else was perfect!
9.0 / 10.0
Hotel has a unique English charm about it! Having stayed in many glamorous five star hotels all over the world, I immensely enjoyed my weekend here, in spite of the place being a little tired and neglected in part. This was easy to ignore.
The beds were extremely comfortable, facilities were good, staff incredibly friendly and willing to accommodate, and the breakfast was absolutely exceptional!
A wonderful weekend.
It looks like the Spa is being updated in phases/pieces. Certain areas i.e. like the area around the water machine were absolutely filthy. There was also a lot of dust and grime around the lockers there.
8.0 / 10.0
The dinner package included was excellent value for money this included 3 courses . Breakfast was excellent as well . Rooms were large and comfortable . Shower room was a good size . Staff were very helpful and friendly . Good location for the M1 bus into town .
Lovely toiletries
Even though it was February the hotel was just too hot for me . This was with heating turned off in my room . Bar prices were very expensive .
Some of the added extras didn't make sense . In dinner package say you didn't have a pudding you would still be charged if you just had a coffee .
The lighting in the room was not adequate for my needs especially the desk light .
10.0 / 10.0
Location, pool, staff
Toilet a bit dated
9.0 / 10.0
Staff - all amazing, super friendly and could not do enough for you. Breakfast - outstanding. Spa & Gym facilities - were used every day.
10.0 / 10.0
Very comfortable, clean & in a perfect position for us.
Nothing
6.0 / 10.0
The restaurant was nice and pleasant. The steak we had was good. Staff were friendly.
Although it recently had £2.5 million spent on it. There were a lot of areas that were tatty and worn looking. Some areas were a little dated. I wouldn’t rate it a 4 star, but a good 3 star. The bathroom in the room had an awful lot of rust on the radiator, around the sink was dirty, the drainage of the sink made a continuous noise for ages. The shower wasn’t great. The bed wasn’t terribly comfy and the decor looked tatty. The walls are very thin and you can hear a lot. One of the rooms was making a lot of noise having a loud party and we could hear it all, however the night porters did deal with it immediately. The decor in the corridors leading to the rooms was also dated, wood chip on the wall (Must have had Pulp stay 😂). The breakfast certainly wasn’t 4star. The range of fresh fruit was very limited, one of the coffee machines didn’t have any coffee beans in at all and whilst I was getting a coffee from the other one of the servers opened it to fill the milk up and stopped my drink from being made!
6.0 / 10.0
Was clean friendly helpful staff good location.
Had a leak in our room we was quickly swapped but to a much smaller room and the bed and pillows was not comfy but staff all excellent and friendly
9.0 / 10.0
Good location, only a short walk to the town centre. We had a standard double room, which was a decent size. The staff were excellent and very friendly. We got a really good price for our stay
The room was very hot, but once we turned the radiator off, it called down to a nice temperature.
7.0 / 10.0
Lovely location, enjoyed the spa. Staff were very friendly.
Bed wasn’t very comfy. The shower was cold.
7.0 / 10.0
Very helpful staff. Nice hotel within walking distance from town
Didn’t agree with paying £15 each for my wife and I to use the sauna and steam room. Most people would only use these facilities for an hour so £15 per person or £30 per couple is ridiculous
10.0 / 10.0
Lovely hotel good food and service also friendly staff. Definitely will be staying there again.
10.0 / 10.0
Ive stay many times over the years. The location is excellent. The family rooms are great in size.
Nothing.
8.0 / 10.0
Evening meal, breakfast and the bedroom was all very good.
Lovely bar and restaurant area.
Very good staff
Paying for the SPA and parking as extra was a bit disappointing.
7.0 / 10.0
Great choice of breakfast items. The location is great for walking into town. The staff were great. The room was clean.. the spa was a great addition, also the swimming pool with a gym.
There was no power point for the charger for my electric toothbrush.
The shower didn't let out that much water.
There was a bodily fluid stain on the mattress when we pulled back the mattress cover.
There was no entertainment
10.0 / 10.0
Amazing staff, location, everything walking distance. Beautiful spa, bar and felt very safe. Love this place.
Nothing to complain about.
8.0 / 10.0
Breakfast was lovely, rooms were nice and there was a free swimming pool for use.
The shower hose needs a serious update, there was no strength to the water and the temperature was also very hard to control. I had a bath but the temp of the water was too cold to be enjoyable. When cleaning the bed of its sheets I saw the state of the mattress and it was disgusting.
There was an issue with the main light in our room, it would flicker for 5 seconds before turning on which wouldn't be good for anyone prone to seizures.
10.0 / 10.0
Like everything there.
Nothing that I didn't like.
4.0 / 10.0
The room was ok
I wasn't able to check in an hour early, so instead I said I'd utilise the spa, which I then found out wasn't included in price so I had to pay for. The spa facilities were shocking. The steam room had no steam, the hot tub was warm at best and the suna was so dirty and parts of it had been replaced with decking wood!! It was my birthday treat to myself to stay in a hotel with a spa and the facilities and "computer says no" attitude of the staff ruined that for me. I'll not be back to either that hotel or the chain it belongs to....
6.0 / 10.0
The spa is great & good value 👌
The property is very dated & the rooms not great & bed’s awful 😞
10.0 / 10.0
Staff were very helpful and friendly.
Facilities were excellent, we have already booked to stay again!
8.0 / 10.0
Lovely location, food was amazing. Staff were excellent, bar area and dining room nice
Our allocated bedroom needs a handrail, in the bath area, as you need to step over the bath, to shower. The shower was poor, as it wasn’t very powerful and old. The noise from all the pipes below the window was a little disturbing.
8.0 / 10.0
The hotel facilities and it's staff were great.
Limited paid car park. Only scrambled eggs available for breakfast and it was overcooked
8.0 / 10.0
Impressed with happy hour.
Smaller bed.😁
9.0 / 10.0
Very nice comfortable hotel. Close to where we needed to be
All good.
10.0 / 10.0
Axxx
Great stage
10.0 / 10.0
Stayed here a few times, always very welcoming
Nothing
9.0 / 10.0
Booked a superior room, great size and very comfortable.
Was very surprised at the excellent spa facilities... came away from the break very relaxed and rejuvenated... brilliant place to stay and we'll be staying here again in the future for sure.
Couldn't fault it...
8.0 / 10.0
Pool was lovely and spa, lady who checked us in was very helpful everyone was friendly, breakfast was ok but toast machine not great
Breakfast there were no fried eggs which was a shame and the pastries were not as good
10.0 / 10.0
Extremely good customer service
9.0 / 10.0
Facilities were great, food was great, beds very comfortable.
Some of the staff abit abrupt
9.0 / 10.0
The location was very central with ample parking in 2 pay and display carparks and free.on thr street if you can find a space.
Breakfast was very good and beds were comfortable.
Floors are a little creaky which must be annoying for people below us. Carpets are a bit tired.
6.0 / 10.0
Location was good, bar and restaurant also good. Enjoyed the breakfast.
Room was very warm. The heating could not be controlled. £15 to park is also not good when spending on a room and food etc.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Bournemouth West Cliff Hotel & Spa. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Bournemouth West Cliff Hotel & Spa. Enjoy the water!
Is Bournemouth West Cliff Hotel & Spa pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Bournemouth West Cliff Hotel & Spa?
We found 28 amenities for this rental. This includes business facilities, free wifi/internet, free parking, pool, and non-smoking.
