a&o Rotterdam City

Nice place, perfect price and top location.

Next time i would prefer to stay in a women only dormitory. By checking out I have noticed that option.

Cheap price, location

Not clean

Smoking balcony

Rude staff

I like the property it’s nearby to tram and train station accessible to all and the place is neat and clean. Good staff they are friendly… Highly recommended to all fantastic hostel !

Excellent

nothing

the people staying in the room have been living there for a long time and doing laundry in the toilet/bathtub which was a very inconvenient for backpackers like me who is just staying for a night or two.

The hostel had a comfortable family unit for us, which was very clean and tidy. The staff were helpful and efficient. The location is excellent, a 10-minute walk from Rotterdam Centraal.

The room was a little cramped, but the beds were comfortable.

Clean environment, clean rooms, good cleaning service

I find it a bit difficult to open the door with key

The location is awesome. You can reach anywhere via walking. The tram is in front of the hotel. There are somebody at the reception all the time.

Beds are not comfortable. The covers and sheets are not clean. There are little stains on them. I am not sure they are clean or not. Towels don’t smell nice. I had to use them cause I don’t have another choice but I recommend that you should bring your owns

The location was good and quiet, central location that was easy to walk to most things. The room was nice and clean. The breakfast was ok, plenty if you eat meat such as salami and there was milk alternative.

The pillows need replacing as there was nothing in them and so uncomfortable if wanted to sit in bed reading. The name a&o hostel suggests, its a hostel and there are self catering facilities in a hostel and there wasn't any (to be fair it doesn't say a self catering kitchen) so its not a hostel, but a hotel, so confusing. It wasn't clear if breakfast was free and towels, but it depends on what room you have -both are free in a 4 bedded room.

The location was good close to amenities and station

The rooms we’re filthy! Dust and hairs everywhere! We have been bitten to shreds a from something in the mattresses!! Me and my friend traveled together we’re 2 girls the first room we were put in consisted of 4 men which wouldn’t have been to bad had they not been rude and intrusive! I was in bed and a man in the room grabbed my foot this is a complete stranger! Why are You touching me!! We were that uncomfortable we packed up and asked if we could be moved into either a room with other females or a room with jus 2 beds now we paid £120 for 4 nights and were told if we wanted to change to a room with 2 beds we would need to pay another £750 each!! This is a hostel are you joking! So we asked to jus be moved to a room with other females, we were given an empty 6 person room an told only females would be assigned, this we could deal with! We go out for a while come back and there’s a man in the room so we were like ok no worries we can deal maybe they’ll put other females in as well, the guy was cool we got on with him! Then another guy was put in so we were like ok no worries! Then at 2 am they decided to move in another 2 guys who were extremely rude and arrogant! The guy has woken the 4 of us up by talking on the phone shining his torch in our faces, then he decides to shower by this point it’s 3am this is a joke!! He then comes in and starts bouncing around on his bed making as much noise as possible! He then gets down from his bunk and is pretty much climbing across our beds to the window which was open to its capacity! None of us were able to get to sleep! Then at 7 am I’d had enough and went down explained the situation and made a complaint. We were given a new room by a different staff member and assured that for our last night we’d have a room to ourselves and assured they were sorry!! At 12pm someone tried to enter the room we had been promised would be just for the 2 of us!

Room is spacious and clean

Someone broke into my room on my third day and took awak my luggage. I have report this incident to the receptionist incharged on that day name Cedinio. He tried to call the Manager and the housekeeping but no feedback. I asked him if the hotel had any CCTV but sadly no cctv installed at the walkway of every floor. The only CCTV is available at the ground area which is near to the hotel lobby. He called the police and the police came to the hotel. I explained to the police the situation and the police asked to me to go the police station to make report. I have make the police report the next day . I feel insecure staying in the hotel especially as this hotel does not equipped with good security system. I decided to check out from the hotel and seek refund from the hotel. I have rendered a copy of police report to Bars the hotel manager.

Simple check in and check out. Near a Tram station

Very little amenities. Had to lay own bedsheet and cover. No locker to lock personal items if want to leave room.

I found everything warm and inviting,accomodation very clean and all staff warm welcome coming but there were a couple of standouts that were Valentina &Leonie. It made our stay a joy and look forward to my return .Thankyou😁

Nothing

Nice beds

Shower doesn’t work. Temperature changes from hot to cold, bad water pressure. Took me an hour to shower having to keep waiting for temperature to readjust. Room 454