Cherry Tree Glamping

Place was great and staff was great

Disappointed we could not access the woods without walking on the road - we had the puppy with us so makes us reluctant to be in the road with no pavement to get to the woods, ended up driving more than we thought we would

Quite lovely decor felt very homely and chic

Everything you needed. Just perfect

Nothing

It was quiet and cosy

I wouldn’t come again and myself and my partner weren’t very happy, especially as this was a “long weekend trip” for his birthday. The first issue being we weren’t greeted when we arrived and found our own way to the cabin. We felt it lacked hospitality and human interaction, especially after driving over 3 hours up from London. Also that we were told that there’s no wifi in the cabins but there is wifi in the cafe, which is currently not open until March. I felt like this is information that would have been nice since neither of our data was working properly and if needed to be reached for an emergency that wouldn’t be possible. Secondly the hot tub was not checked, cleaned or serviced once in the whole 4 days we were here, on Tuesday we noticed a large build up in the tub and decided not to go in again. Another issue was towels. One towel per person for 4 days using the hot tub and shower isn’t enough and I refuse to pay for more towels so we simply went out and bought our own we could take home with us. I feel that paying almost £100 a night would warrant enough towels or even fresh ones every other day at least. There are also stains on the blinds and on the footstools. Again paying almost £300 for a 3 night stay and the place not being spotless on arrival is disappointing. Finally having to take out our own bins and recycling doesn’t seem appropriate considering we are paying to stay here as guests and is a cleaners job, which you told me yesterday you have onsite cleaners but we haven’t seen anyone apart from Danni. Suffice to say I feel a bit disappointed and won’t be back and won’t be recommending cherry tree glamping to anyone. I just feel like personally a few changes would make the experience a lot better and make me want to spend that much. I messaged the campsite owner telling her I was unhappy and she dismissed my concerns and said it’s just how the cabin site runs.