Highgate

The property was spacious and in a great location. It’s a quirky set up but plenty of room for 6 adults and my 2year old grandson with stair gates provided for his safety as the house has multiple levels. Bedding was clean and house was in a fairly good condition. We were left a welcome basket of bread,eggs,tea and coffee and some chocolate biscuits which was a nice touch they also left milk, cheese and butter for us in the fridge. There were games and toys available for my grandson and ample kitchenware. The house was warm with plenty of hot water. A lovely place to stay for a home from home feel.

We booked the house specifically as it had a hot tub and were happy to pay the extra for it. Unfortunately after I had paid for the house I contacted the host to let her know we would pay for the use of the hot tub (as it was a little extra)we were informed that the hot tub was broken and not in use. The booking had a no refund policy so we had to go or loose money. We then needed to pay a housekeeping deposit of £150. Unfortunately the bank details that were sent did not match exactly what the bank suggested and we were told they must match. We had no email correspondence just what’s apps despite messaging via booking.com as well but the host did say she had trouble receiving messages via WhatsApp. It was a complex situation for us all as she could not realise the code for the key until the deposit was paid as per company policy but there was nobody available to meet us at the property so we could pay in cash as stated when booking. It was a very confusing and stressful situation. We did end up getting the code about 20 min before we were due to set off with the chances of our weekend being cancelled. The house was clean but not spotless. There were children chocolate hand prints on the wall and the fridge hadn’t been wiped down from previous occupants. The dressing table in the bedroom was also very dusty and had not been wiped and the stairs had not been hoovered. The host had told us that an outside company was in charge of cleaning currently so I do believe this is why it wasn’t up to 100% standard.

The house is amazing with a lot of charm and squeaking wooden floors upstairs. It is very warm, comfortable and spacious. It is also 5 min from the city centre located on a quiet street. Iwona was amazing and available to accommodate everything we needed. Thank you

Comfortable beds with good quality bedlinen. Good location. Nice, big rooms. Hot tub is nice once you are safely into it. Good sized kitchen. Contact regarding key collection. The house is quite quirky and unusual in it's layout. It does provide sleeping room for an extended family or group of friends. Lots of books to read Shower on lower ground floor is handy for using after hot tub.

Hot tub is difficult to get in and out. Steps to it were very unstable as the tub is at an angle. No oven trays, just 1 small roasting tin, not ideal when cooking for 9 people. Upstairs bathroom - although the bath tub has a shower attachment, this is hard to use for a shower as there is no high hook for it and no shower curtain or screen so the floor will get wet. Games were not well looked after, sadly lots of the pieces were very mixed up. We did spend an hour trying to sort them, but had to give up as they were so bad. Such a shame as it looks like a nice selection. Sometimes it was difficult to park on the street. Lots of stairs as the kitchen is on the lower ground floor along with dining room.

This property is perfect for a family break It’s well equipped ti cater for all your needs We stayed the weekend to celebrate our daughters 40 th birthday The house has a balcony and the view is amazing We have 4 young children from 10 years old to 3 years. The garden has a climbing a frame a playhouse and games and good WiFi and when the kids go to bed a hot tub The walk to the beech is about 15 minutes we had an amazing weekend and loved the quirky interior we will definitely becoming back

We should have stayed longer