Hotel in Tulum
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Comfortable Accommodations
Amenities at Hotel Era Tulum
Concierge services
Free WiFi/internet
Air conditioning
Pool
Non-smoking
Spa
Balcony/Terrace
WiFi/Internet
Garden
Sauna
Safe
Key access
Contactless check-in/out
Housekeeping available
Fire extinguisher
Cleaning products
Map of Tulum
Nearby attractions
Available Rooms
Ratings and reviews
100% verified reviews8 / 10Excellent·Apr 2024
The staff where so lovely and incredibly helpful with anything we needed in the hotel and outside the hotel. We originally booked 2 nights and ended up booking for 3 more nights.
9 / 10Outstanding·Feb 2024
Very nice new hotel with perfect locality. Big bed. Nice pool. Helpful staff.
Toilet with glass door in the room.
9 / 10Outstanding·Jan 2024
Design and staff welcome
Some smell of humidity in the room being on the ground floor.
6 / 10Average·Jan 2024
Property has its charm, a relaxing outdoor environment with swimming pool and beautiful garden. For sure with potential to be a top place for a few nights. Would not recommend for the paid price and not for more than 1/2 nights.
The open rooms with no separation between bath/shower and bedroom and window/door to garden.
The pillows are too flat, and when asked for extra pillows, unfortunately no extra pillows available.
The matress is quite hard, at least not that comfortable for long hour sleep.
The breakfast is nextdoor and limited to a list to choose from. Coffee is average.
$$$$
Top rated by guests
8.8Excellent
(138 Ratings)
"Really nice place and good sized rooms. The service was awesome from everyone especially the owners, highly recommended staying here and location was perfect."
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