GuestHouse MIYABI

Location and room size! I like the shampoo and try to find it in the store. However, I can’t find this brand anywhere!

The air conditioner gave off a slight musty odor when turned on, so the filter might need cleaning. The small over doesn’t work , you might be need to checking it!

The location was excellent -- a 3 minute walk from the train station, with plenty in the area. We were nearby great dining options in almost any direction, a 10 minute walk from excellent shopping, close to the train to get around the city and only a couple stops from Kyoto Station to get back to the shinkansen. Truly an excellent location, quiet, safe, plenty of great things to do. The room was very clean, expected in Japanese hotels, and this didn't disappoint. The kitchenette was nice, with a fridge larger than typical hotel fridges so we had more than enough room to store snacks. While the room wasn't spacious, it felt larger than its size and allowed us to move luggage out of the way, with a small closet and a nook we could put bags in.

We had an incredibly difficult time actually getting into the room. Instructions for accessing the key were unclear. Since there's no staff on hand to meet guests at any point, we had to access the key from a locker. We needed to call to get help accessing it, only to find there's just one key. For a family of four, this presented a challenge as 1-2 of us might want to go separate ways -- how to continue ensuring accessibility for all. The key was necessary to lock the room door, open it, but also to get into the hotel itself. This meant someone needed to go upstairs with the key, access the room, run it back down to the locker...but since the locker is outside they needed a second person inside to let them back in or somehow block the exterior door from closing all the way. A keypad would have been much more helpful, and at the very least a second key instead. The towels were thin, not very absorbent, would get soaked before you're fully dry, and there wasn't a spot to properly hang them to dry, especially for four people, plus there weren't enough towels for the stay. Nicer towels with a place to hang would have been super. But if I had to change one thing, it would be the key. It's impractical to expect four people to be together the entire time, so at least providing a second key would be a good starting point until key pads could be installed.

Clean and convenient!

The WiFi was slow sometimes, especially in night time.

The place is extremely spacious, the shower and bathroom are very nice and the value was amazing

There was unfortunately mold on the walls right next to the bed. This was quite unfortunate and uncomfortable