Suite Seacoast Teguise

The apartment was spacious and had all we needed. The pool was cleaned regularly and was close to the apartment. Good bus facilities outside the apartment.

Directions for the apartment were not easy to access. I couldn't locate the video to explain how to get to the apartment once through the gates, a small map would have been so much more helpful. No physical help was offered and unable to speak to anyone, my flight was arrived in the evening and it was so dark and unable to make out the apartment numbers. This left me in a panic. All correspondence was by WhatsApp, and not always helpful. Early 11 a.m. time to leave the apartment, however all flights appear to be in the evening. I requested an extended check out which was denied. No facilities to leave luggage safe or the use of the pool/ toilet for late flights.

Apartamento muy bien situado, con todo lo necesario para pasar unos días y desplazarte hacia el norte y sur de la isla. Las camas muy cómodas y la cocina con el menaje necesario

El mobiliario de la terraza estaba en mal estado y de noche había alguna que otra cucaracha. Imagino que será la zona porque vi alguna más en la urbanización. La barandilla del aparcamiento solo funciona para residentes, pero se puede aparcar en la calle de enfrente

Loved the location with easy access to the seafront and the quiet position of the apartment within the complex. The apartment was roomy, clean with simple but pleasing decor. The bathroom and shower were spacious and good. The outside space was great.

We were only provided with one set of keys to allow access to the apartment complex and apartment itself. This was insufficient for a two bedroom apartment. We were eventually provided with a second set but these did not all work (apartment gate) and at first we were told there would be a charge of 30 Euros for the set. We argued and didn’t pay. Although we received a stream of communications before arrival we didn’t have all the information we needed - it was difficult to find the apartment complex on arrival; we never managed to park on site as the barrier was down; we didn’t know where to dispose of our rubbish or what was recyclable. There was no one around to ask although an AI generated response to texts was quick and usually helpful.

We have stayed on this complex a number of times in different suites and always found it a nice relaxing place close to everything we needed

Both rattan chairs and 1 of the sun loungers were broken upon arrival. We contacted plus villas which was our host via whatsapp, we immediately got a long message response which appeared to be an AI generated response however during the 9 days we were at the property none of the broken furniture was replaced.