Cernaia32

Top rated by guests
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Bedroom
Cernaia32 Apartment in Turin
Bedroom
Bed
review stars
9.3Outstanding
(416 Ratings)
"Very comfortable apartment. Located in a great area. Everything was perfect. Eliza sent us detailed instructions in advance on where to pick up the keys and was in touch with us the entire time. We wi..."
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9.3 / 10.0
Outstanding(416 Ratings)

Apartment in Turin

4 guests · 1 bedroom · 1 bath

Reasons to book

Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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About this apartment rental

Cernaia32 is located in Turin, just 1.1 miles from Porta Nuova Train Station and 1.2 miles from Mole Antonelliana.

Amenities at Cernaia32

Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Heating
WiFi/Internet
Laundry services
Family friendly
Ironing facilities
Childcare services
Key access
Contactless check-in/out
Cleaning products

Map of Turin


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Ratings and reviews

9.3 / 10.0
Outstanding(416 Ratings)
100% verified reviews
10.0 / 10.0
Excellent
Very comfortable apartment. Located in a great area. Everything was perfect. Eliza sent us detailed instructions in advance on where to pick up the keys and was in touch with us the entire time. We will definitely return to Turin and the apartment Сernaia32
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10.0 / 10.0
Strongly recommended
Everything was just perfect. The host has been extremely helpful and kind, the apartment was really nice and in a great location.
10.0 / 10.0
Perfect home away from home in central Turin
Everything: clean, functional, quiet, central, comfortable, stylish.
Nothing
10.0 / 10.0
Terrific location and very comfortable
This had to be the easiest check in ever. I called the owner when I got to the apartment and she talked me through each step. Took only a minute. Wonderful service. Very spacious with separate sitting area and separate kitchen. Very comfortable beds and in an excellent location.
Nothing
3.0 / 10.0
Disappointing stay
The only good thing about the place is its convenient and well-connected location, close to the city center and everything you might need. It was also great that the host was able to check us in two hours earlier.
The place does not match its photos. It was extremely dark and depressing. There are no doors, which made it really cold, and no main lighting — the only light sources in the room are two bedside lamps and two standing floor lamps. Considering that one of the walls is completely black and almost no daylight comes in because the window is very narrow, the result is a terribly gloomy and dark room. The furniture is extremely old and unwelcoming. There were no disposable slippers, and the floor tiles were freezing cold, so you either walk bare foot and freeze, or walk all over the place in shoes, which is disgusting. The shower holder was broken. There wasn't any additional blankets, and as i said earlier- really cold. For 3 out of our 5 days there, there was awful, loud construction noise — I’m not even sure what it was, but we were constantly woken up by horrible banging. The Wi-Fi was terrible and kept cutting out. To top it all off, on the last day we were told we owed an additional fee that the host had never mentioned (I later saw it written on Booking, but in extremely small print and not in the main information section — only in the extra details that you don’t see right away, so I believe the host should inform guests directly). We paid it but never received any document or confirmation for this “fee,” which we’ve never been charged separately for anywhere else before, and we travel a lot. In short — a very disappointing stay, especially for the price. The only good thing was the convenient location. We definitely wouldn’t stay here again.
1.0 / 10.0
OK stay soured by host behaviour
Property itself was fine, as in the pictures
Customer service unfortunately a very poor experience. We forgot three pieces of unopened cheese in the fridge, notified as soon as we realised and asked that they be left at the luggage storage just next door. Received a reply almost 3h later saying they had been thrown away. No effort to contact us to ask first if we had forgot them, which would have been the normal thing to do. Then offered to waive the city tax as compensation, but upon hearing that we had already made that payment, lied about refunding it to us this week. Needless to say it’s Friday evening and no refund was made, message ignored. Awful behaviour!
10.0 / 10.0
Highly recommended!
An apartment with character, large and spacious especially compared with hotel rooms of similar price. Check-in was easy as I was greeted by one of the hosts. Great location, a few minutes' walk from museums, churches and restaurants; 5 or so minutes from the nearby station of Porta Susa. Bathroom, kitchen and living-bedroom all clean and comfortable.
10.0 / 10.0
All in all a great place to stay...a fab apartment in a beautiful city. We can't wait to come back!
The apartment was gorgeous - very large, beautifully decorated and in an excellent location for exploring the city. The attention to detail in the apartment was great and it was clear that our hosts love Turin, and want their guests to love it too...which we did! Our hosts were very responsive, giving us recommendations for places to go and even offering to book a restaurant for us (Otium - a rooftop restaurant with great food and amazing views over to the Alps). We followed several of their food and drink recommendations and loved every one of them.

FAQs

Does this property follow enhanced cleaning procedures?

Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.

Is parking included with this apartment?

Parking is not specified as an available amenity at Cernaia32. For more information, we encourage you to contact the property about where to park.

Is there a pool at this apartment?

We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.

Is Cernaia32 pet friendly?

Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Cernaia32?

We found 13 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and heating.


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