The Pontchartrain Hotel

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Restaurant
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8.5 / 10
Excellent(95 Ratings)

Hotel in New Orleans, LA

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area

About this hotel

Experience an abundance of unparalleled facilities and features at The Pontchartrain Hotel. Maintain seamless communication using the complimentary Wi-Fi at hotel.

Discovering New Orleans (LA) becomes even more accessible, thanks to the taxi amenities provided at the hotel.

Guests can avail parking facilities at the hotel. Reception assistance is offered at the hotel featuring luggage storage.

For extended visits or whenever required, the laundry service ensures your preferred travel garments remain fresh and accessible. During leisurely days and evenings, on-site amenities such as daily housekeeping enable you to fully enjoy your accommodation. Kindly note that smoking is prohibited in the hotel to ensure fresher air for all visitors. At The Pontchartrain Hotel, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Enhance your experience at hotel with the knowledge that certain rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. Certain rooms boast in-room amusement features such as television, in-room video streaming and cable TV, offering guests an enjoyable stay. In select rooms within the hotel, instant coffee and instant tea is available to cater to your requirements when desired.

It is worth noting that certain guest bathrooms feature a hair dryer, toiletries, bathrobes and towels for your convenience. Begin your day with a scrumptious on-site breakfast available each morning at The Pontchartrain Hotel.

Begin your day feeling refreshed and invigorated as you enjoy a delightful cup of quality coffee available at the cafe situated within the hotel. At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes.

Enjoy an entertaining evening with your fellow travelers at the hotel's bar.


Amenities at The Pontchartrain Hotel

Free WiFi/internet
Free breakfast
Air conditioning
Non-smoking
Pets allowed
Gym
Wheelchair accessible
WiFi/Internet
Parking Available
Laundry services
Family friendly
Cleaning products

Map of New Orleans, LA


Available Rooms

Things to know

Check-in: 4:00 PM
Check-out: 11:00 AM
Early check-ins and late check-out requests will be accommodated upon request and based upon availability. Unauthorized early check-ins and late checkouts will incur a penalty fee.
House rules
  • Pets allowed, fees apply
  • Kids allowed, fees apply
  • No parties or events allowed without prior approval, fees apply
  • Must be 25 or older to rent

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Vogo properties are professionally cleaned after each stay.
Booking feeNo booking fees, easy credit card payments.
Service feeThis helps Vogo provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Vogo

    Ratings and reviews

    8.5 / 10
    Excellent(95 Ratings)
    10 / 10Outstanding·Apr 2026
    Everything was fabulous! Wish we had more time at the Ponchatrain!
    8 / 10Excellent·Jun 2025
    My favorite thing about this hotel is its walkability. You can walk to so many things including Magazine street. The bars at this hotel are also exceptional.
    8 / 10Excellent·Jul 2024
    Got two king bedrooms for me and family. One room was much nicer than the other, one room’s bathroom was extremely lower quality and like a gym locker. Customer service was so rude and condescending. Housekeeping wouldn’t give me additional soap and shampoo for family when asked. Also, I was charged for a resort fee that was not disclosed to me upon checking in so had no idea what amenities were included and didn’t use them (used my own data,etc). Location is really far away from downtown. Wouldn’t stay here again.
    5.2 / 10·Jan 2025
    Upon arrival they couldn't find my reservation (made thru 3rd party) even though I had the confirmation on my cell phone. They blamed me for this mishap and were very unhelpful in trying to solve it. I solved it myself and they continued to treat me as if I'd done something wrong. The "complimentary" glasses of wine were undrinkable and the "complimentary" 2 water bottles acutally cost $20/day in "hotel fee." Super noisy (2 wedding parties) and overcrowded in the bars. I won't be back despite many good experiences here in the past.

    FAQs

    Is parking included with this hotel?

    Yes, parking is listed as an amenity at The Pontchartrain Hotel. For more information, we encourage you to contact the property about where to park.

    Is there a pool at this hotel?

    We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

    Is The Pontchartrain Hotel pet friendly?

    Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

    What amenities are available at The Pontchartrain Hotel?

    We found 12 amenities for this rental. This includes free wifi/internet, free breakfast, air conditioning, non-smoking, and pets allowed.

    What payment types are supported?

    This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Some card brands may not be accepted if you are located in a country or using a currency they don't support.