Mahal Khandela-A Heritage Hotel

Our vacation in Jaipur was unforgettable, and staying at Mahal Khandela made it even more special. The architecture and room design were amazing, perfectly capturing the area's rich, royal history. We also loved the food—especially the breakfast buffet in the open-air Haveli Courtyard and the authentic Rajasthani dishes during our 2-night stay

The only thing we weren't able to experience was their pool. We went to check it out early before breakfast, and it didn't look clean or safe enough to take a dip. The water was murky, and you couldn't see the bottom, so we skipped swimming altogether. They could definitely improve pool cleanliness and maintenance to better attract guests who love a morning dip like we do.

The location, ambience and food was really good. The room was spacious and clean and matched the photos and description. The staff were really helpful and kind.

Although we booked the stay because of the pool but it is just next to the entrance gate so not very comfortable.

Clean and neat and beautiful property

Very well maintained and heritage looking clean property in a good location

Staff is very courteous. Always greeting with big smile. Room was spacious as shown in the photo. Breakfast is very good, ample options to choose.

In room telephone wasn't working which was very inconvenient. My room was not ready when I checked in at 6.30 in the evening. Room TV remote wasn't working. Room fridge was not working as well. Toilet was not up to the standards. When you pay for the deluxe room, you expect good amenities. The biggest let down was when I ordered food from the outside and the manager told me that it's not allowed. If such is the case, you should mention it beforehand. Indirectly you are forcing guests to have meal at your place. I have stayed in so many hotels around the world but this was the first time I have been told such thing. Another thing was the infrastructure, I have stayed in heritage hotels in Jaipur like Nirbana palace and Kurki heritage which are all heritage places but they have maintained their infrastructure pretty well. You will see the modern outlook along with the heritage vibes. For an example, no room key card was given, still operating with locks. Prices for heritage hotels are more or less same. This hotel should definitely consider this.