Orchid House
Top rated by guests





8.1Excellent
(141 Ratings)
"Clean, great location everything needed for an overnight stay"
Verified guestDon't miss out! Price and availability may change
2 guests · 1 bedroom · 1 bath
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Great price for your budgetOne of the lowest cost properties in the area
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Orchid House is located in Southport, just a 8-minute walk from Southport Beach and 15 miles from Aintree Racecourse. This beachfront property offers access to a patio and free private parking.
Free Parking
Non-smoking
Heating
Balcony/Terrace
Beach access
Garden
Beach front
Outdoor Cooking
Key access
Contactless check-in/out
Fire alarm
Fire extinguisher
Tennis court
Cleaning products
$$$$
Top rated by guests
8.1Excellent
(141 Ratings)
"Clean, great location everything needed for an overnight stay"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
1.0 / 10.0
We didn't like anything.
We stayed here just before new years eve, my review has taken so long as I am the full time carer of my youngest son who is disabled. I don't usually review places but as someone who rarely gets time off, the way the wording of this place is done and the pictures, we felt it was best to do so.
We only stayed one night out of two and left a day early. This is not the "cabin by the beach", it's an annex in the back of someone's garden. Please don't be fooled by the fancy wording, you are at the back of (and really not far from maybe 15f) someone's house, it's a gated home at the end of a cul-de-sac. It doesn't mention anywhere that this is behind someone's home, it gives you the impression it's off a property and close to the beach. The Google picture doesn't show how small that area actually is and gives the wrong impression. The big garden you have access too? It just feels wrong. It's someone's house, their multiple cars in the driveway, the trampoline just between the house and the "cabin", the seating that just didn't feel right to use as again, this is at the back of someone's house and you feel like you're being watched, it was very apparent there were people in the house. It's a very small garden where the annex was, just didn't feel private at all. On top of that disappointment, we were aware of the no WiFi, but having no signal and neither saying this on the booking listing or on the welcome sheet yet knowing this is just crazy. I am a carer of my youngest son and had to walk 20 minutes to be able to get any updates and had to this throughout the evening This isn't okay and we felt people should be aware before they waste their money. It's not fair on folk who rarely get to have the time away just to not be able to enjoy it and have to leave early.
10.0 / 10.0
Clean, great location everything needed for an overnight stay
Nothing
1.0 / 10.0
N/A
Emily cancelled my stay hours before i was due to arrive, she said I would get a full refund, Booking.com are still charging me for my stay and are saying I did stay at the property, which is outrages.
Emily can you please inform Booking.com I certainly did not stay and it was you who cancelled!!
7.0 / 10.0
This is a difficult review to write but I feel I have to write it as I found it.
The apartment itself was modern, well cared for and had everything you could possibly need to enjoy your stay. If you wanted to stay in and cook your own food, everything needed to do that was provided. The bedroom was a decent size, the double bed comfortable and a huge wardrobe with a mirrored panel provided storage. The bathroom was clean with a large walk-in shower. The kitchen and lounge area were more than adequate with the sofas perfect for relaxing and watching the large TV. This is a perfect getaway location for one or two.
Unfortunately, a problem with the boiler during my visit, meant that I had no central heating or hot water on my second and third evenings. A portable electric heater was provided but this took time to heat the entire apartment to an acceptable level. The greatest annoyance was the lack of hot water that forced me to have cold showers for 2 consecutive mornings.
Unfortunately, the owners were abroad during my visit and took far too long to respond to my initial message about the boiler problem. This meant no action was taken to rectify the problem. A family member was available on the third evening to assist in resetting the boiler but the fault reappeared during the night.
Did the boiler problem ruin my stay? Not as such, but it was extremely frustrating and I was disappointed that the problem was not rectified during my stay.
7.0 / 10.0
Clean and well equipped with kitchen parafanalia. Quiet area with gated entrance. Bed very comfy and looked beautiful. Bathroom shower excellent. Sofas comfy. Towels provided were proper size bath towels, nice and fluffy.
Overall we had a nice stay over the 2 nights.
Key box a little tricky to work out, but worked it out in the end. Some small repairs to the walls needed. Cannot park outside the property, although it's a short walk up the side path to the destination, so not a problem really. Non slip bath mat in the shower would be a bonus as no grab rail.
5.0 / 10.0
We stayed here for two nights & chose the property as we liked the fact it was self-contained, & self-catering.
The location was good for us, & it was a nice & quiet area.
The bedroom was nice, & the bed was quite comfortable….the bedding was clean.
On first impressions, the property seemed nice & amply sized for a two night stay, but on closer inspection we found a few issues….
We booked the accommodation in January for a stay in September, so by the time we were due to stay, I had forgotten that the access code had been sent to me in January.
I messaged the property on here twice asking for the access details (the day before our stay, & the morning we were due to travel), but received no reply, which caused me a great deal of anxiety before we travelled….luckily I spotted the earlier message from the property owners in January, so we were able to access the key safe when we arrived !
Not a good first impression though, disappointing that they didn’t respond to my messages.
Unfortunately, we found the bathroom to be in need of TLC as there was paint missing on the wall by the radiator, & all around the shower tray the grout had cracked & the tiles were separated from the shower tray, leaving quite a big gap, which I believe resulted in the musty smell in the bathroom.
The listing on here stated that toiletries were provided, however all there was, was a part used bottle of shower gel in the shower & a bottle of hand wash on the sink, so I was glad we brought our own supplies !
There was only one part-used toilet roll provided, which was not enough, & we didn’t feel comfortable knocking on the main house to ask for another one (& felt there was no point messaging the owners, after the no response previously), so we had to go & buy loo rolls !
We felt that the cleaning products provided in the bathroom could have been put in a container or cupboard rather than just left on the floor at the side of the sink, & this would have made it feel a bit more homely.
Unsure whether it’s because it is the end of the season & maintenance is due to be carried out soon, but just saying how it was for our stay.
9.0 / 10.0
Comfortable, spotless and a great welcome from the host.
More space to put things in the bathroom, shelf, towel rail for example.
9.0 / 10.0
Great quiet location
Low sofa with low back, uncomfortable to sit for long especially if watching high-up mounted TV
10.0 / 10.0
Great accommodation in quiet secure location.
Everything you need for a short stay
5.0 / 10.0
The area was quiet and not too far from shops etc
The property clearly hadn't been cleaned when I arrived and when I complained about it the owner came to see and said the cleaner had had an emergency the day before and had to leave it but he assured me the bedding had been changed. However looking at the state of the cobwebs and dust in the place it looked like it hadn't had a thorough clean for some time and he said they'd had an epidemic of spiders! He never even apologised. Underneath the bed was filthy so that's clearly not been moved for ages either. There were finger marks on the kitchen cabinets, the bathroom bin hadn't been emptied and there was hairs on the toilet (which also sometimes gets stuck when refilling), and bits of food in the microwave and fridge Looking at previous reviews it appears the substandard cleaning is a recurring theme.The next day his wife came over and did apologise and offered me a partial refund for the cleaning charge which I accepted. Also, there was only one tumbler but about 9 wine glasses (odd for a 2 person accommodation). It could also maybe do with a couple of lamps in the lounge to make it more cosy. As stated in the listing there's no WiFi (why not in this day and age?) but it must also be in a mobile signal blackspot as I couldn't even get a mobile signal most of the time, so WiFi would be a big help. The radiators are rusty and there's gaps at the bottom of the shower tray. Something has obviously been removed from the wall in the bathroom, but they've not bothered sanding down the filler and painting it so It looks messy. Also it's in someone's back garden - stayed there before when they were obviously away but this time they were home and it just didn't feel private enough as could see into their kitchen and vice versa. I'm sure they could put a fence up to separate it, wouldn't take much.
6.0 / 10.0
Location was good and it was quiet. Parking also.
The bed was small and hard. My husband is 6ft2 and his feet stuck out of the bottom. When I looked up at the ceiling above bed there was a huge cobweb. The bathroom also not as clean as could be - bits on floor and hair. A shame as we have family in Birkdale - ideal location for us.
10.0 / 10.0
perfect location . quite but close to town centre and beach.
all good.
8.0 / 10.0
The location and convenience of this property were just what we were looking for. The directions, parking, key access etc were all great and the facilities inside were well maintained, clean and tidy. A lovely hot shower and very comfortable bed!
Beachfront is a bit of a stretch - the images make it look as though you can walk from the property to the beach, but naturally the grounds are fenced off, so actually when you are there, you could be miles from a beach as it's not at all obvious and not the short stroll one might imagine.
I has read that there was no wi-fi and thought this was due to the secluded nature of the home, but it's at the end of a residential street! Not having wi-fi when essentially the apartment is in the back of the family's garden then feels a bit stingy and unfortunately it's that kind of thing that makes you start to notice other things....
- The images make it look as though the property comes with a private seating area, but when we arrived quite soon after we could hear the children playing in the garden, so us going to sit outside could have been a bit awkward.
- There is a lovely kitchen with tea, coffee and sugar, but no milk. I know it didn't say it was provided, but there are no local shops and would it be too much of a stretch to provide a few UHT cartons, or a little bottle of milk, or even a small jug of milk? The back door of the hosts' house is less than 10 metres away.
- One of the sockets on the right hand side of the bed didn't work, so it was a choice between using the lamp or charging my phone.
- The shower is great and really nice and big, but there's nowhere to put shower gel etc other than on the floor of the shower tray.
- Only providing one towel per person also feels a bit mean. Being stereotypical here, not many women don't use a separate towel for their hair, so the hand towel it was! There could have been more towels elsewhere but they weren't obvious and not mentioned on the welcome notes.
It's great, but it could be lovely - It feels like it's just a money making exercise and not something the hosts particularly want to do or enjoy.
9.0 / 10.0
No washing machine - we have a sports car so little luggage space. We could have stayed longer if we did!
4.0 / 10.0
Good location
WiFi connection. Details of the accommodation which could benefit from refreshment
10.0 / 10.0
everything . great location , walking distance to beach & town centre . nice & peaceful . everything you could need provided.
was all great .
7.0 / 10.0
Lovely place albeit we just stayed overnight
Could perhaps do with a bit of tlc - few bits & bobs need attention
A shame there's no private outdoor space if staying longer, just shared with the main house
Never too keen on a place that has permanent air fresheners plugged in
9.0 / 10.0
The property is self catering so you can arrive at your convenience.
The bedroom is a double door to outside so there wasn’t a way to crack a window.
9.0 / 10.0
It was perfect and had everything we needed. Spacious and comfortable.
7.0 / 10.0
No private outdoor seating area as it is so close to the main house.
Was expecting a bungalow in its own garden. Although it appears to be a converted garage the facilities were fine and it was quite close to amenities.
10.0 / 10.0
Location was very good for me
8.0 / 10.0
very private and secure
no WiFi and it real needs it as there is no phone signal around the area
1.0 / 10.0
Location
Very cold and no heating, only 15 degrees and central heating did not work. Place was damp and smelly with mould around bedroom windows and in the bathroom plus lots of rust in bathroom.
7.0 / 10.0
Excellent facility in a great secure location.
Only 2 towels could have done with a couple more. No Wi-Fi
9.0 / 10.0
Location, only a 10-15 min walk to the train station or around 5-6 pound in taxi.
7.0 / 10.0
Beautiful location
The grounds were tidy and nice
Accessibility to the surrounding areas
Bathroom shower wasn’t working properly only upper shower head working and water spurts out sideways of pipe and in need if freshen up.
Blonde Hairs were on sofa , not ours
Bed was small to sleep in and sheets / bedding need to be upgraded, felt old and shabby.
Bedside light to the right was not working.
9.0 / 10.0
Very comfortable and well equipped
Didn't feel very private. but not a problem as could shut curtains
8.0 / 10.0
Location Excellent ! Property well equipped close to all amenities
Would definitely book again.
9.0 / 10.0
Very well equipped and clean.
9.0 / 10.0
Surroundings. Quietness. Safety
Bathroom needs fixing. No dish washing liquids. No toilet paper
10.0 / 10.0
Nice sized room, separate bedroom and bathroom. Easy access and parking, everything you need. Kitchen was well equipped and there is a seating area just outside to enjoy the sun.
No Wi-Fi, I was able to use data plan but hindered my work with slow speeds. The advert never mentioned it was or was not supplied. Slight grumble is all, I mean the stay was great in all.
10.0 / 10.0
It was very modern and comfortable.
It was in the corner of the garden,no privacy,if they in garden we felt uncomfortable to go outside .
8.0 / 10.0
Excellent value for money, hosts were very welcoming. Kitchen was well equipped, set in the grounds of hosts’ family home. Was travelling on my own with my son, felt very safe, short walk to Birkdale for amenities and fantastic fish and chips.
Although bedding, towels etc and main areas clean, it was not spotless, microwave was splattered and smelt of baked beans, bathroom floor had hair on it, cupboard fronts had finger prints. Although property is not advertised as having Wifi it would be useful as we had no phone signal in the apartment.
10.0 / 10.0
Lovely location, friendly hosts, Well appointed accommodation, Great for us, just a shame we couldn't stay longer.
The lighting in the bathroom needs improving. Both the sink plugs need replacing, Shower pipework needs slight attention. Very simple jobs that would make all the difference.
7.0 / 10.0
lovely location, own area, clean and comfortable
no wifi, hairdryer or enough toilet roll
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Orchid House. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Orchid House pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Orchid House?
We found 14 amenities for this rental. This includes free parking, non-smoking, heating, balcony/terrace, and beach access.
