Stylish Studio Suites Grand Place

Nice location. Check-in was a little confusing and the people manning the hotel desk, which is responsible for managing this apartment rental, didn't seem to understand who I was or why I was in their lobby. The property was very nice, no complaints. I did not hear from Vrbo or anyone associated with the apartment after I arrived. No contact, no asking about my experience or if I needed any assistance. This may be because the hotel manages this property and they have no interest in or resource for interacting with apartment guests. Breakfast each morning at the hotel was a real plus.

Very easy check in. Great location. Wonderful views with the towers lite up at night. Staff very helpful and kind.

We will be back next year!

The location of the apartment was excellent. And, the bed was amazingly comfortable. However, the kitchen was dirty when we arrived, including a used take-out food container in the cupboard. Communication with hotel that provided keys was also problematic. We needed two swipe cards. The clerk who gave them didn't know how to set two and kept reseting so only one worked at a time. We had to figure out the problem. We also lost internet, tv and phone service for several hours. It was also difficult to get fixed. We told the hotel clerk and they said we had to contact the owner. The owner told us to contact the hotel. It was eventually fixed but took about 5 hours to straighten out.