Hotel Ilunion San Sebastián

Good location, nice rooms, lovely reception area and staff.

Bar staff were rude and unhelpful.

Great breakfast, lovely comfy bed. Close to the beach, the prom and the funicular

No late resident’s bar but all the bars seem to close at 11pm

Decent room with corporate decoration. Fridge in room with complimentary water a nice touch. Decent breakfast where staff were efficient but dour. Bar area was nice and reasonably priced. Good location for access to Donastia and sea front etc.

Arrived after check in time but room wasn't ready. Went back as asked and told our room wasn't ready and asked to check in again! No recognition from the reception staff we had done all this half an hour earlier. When we challenged the delay we were told we could have a room on a different floor and it was ready. No recognition of the delay or apology. We were given the impression even our request to store our luggage while we waited was inconvenient. The offer of a complimentary drink or coffee in the bar while we waited for a room would have gone a long way to make up for the inconvenience and disinterested concierge.

clean and walking distance to the beach

under renovation