Southern Sun Newlands
Top rated by guests





8.1Excellent
(968 Ratings)
"Everything was truly beyond our expectations. I will definitely be staying there again in the future."
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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Located in Cape Town, 2.7 miles from Kirstenbosch National Botanical Garden, Southern Sun Newlands has accommodations with a restaurant, free private parking and a bar. This 4-star hotel offers a concierge service and luggage storage space.
Business facilities
Airport transportation available
Shuttle available
Golf course (within 2 mi)
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Heating
Wheelchair accessible
Bar
WiFi/Internet
Laundry services
Accessible Parking
Family friendly
Ironing facilities
Smoking allowed
Safe
Toilet with grab rails
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.1Excellent
(968 Ratings)
"Everything was truly beyond our expectations. I will definitely be staying there again in the future."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
9.0 / 10.0
We had a wonderful stay at this hotel. The staff were incredibly friendly and always willing to help, which made us feel truly welcome from the moment we arrived. The room was comfortable and neat, with everything we needed for a relaxing stay. The view was absolutely spectacular – a real highlight! Breakfast was first class, with a great selection and excellent quality. I would definitely stay here again and highly recommend it.
Nothing
9.0 / 10.0
It’s clean,people were friendly at reception and the restaurant.
I loved the free wine bottle.
Honestly except for one of the male guest annoying me on the lift(nothing violent or sexual), everything was perfectly fine.
9.0 / 10.0
Clean rooms, amazing service. Everyone was friendly,responsive & proactive.
I would visit again.
The restaurant next door, the service was great just the facility itself could use a facelift.
3.0 / 10.0
Titred deco
Noisy ac
Generally felt like a 2 star
Fresher decor
Better AC
Breakfast was poor at best ..
8.0 / 10.0
The property and the location are all good and no issues there
The issue I have is that the hotel does not seem to like the fact that the booking was made through Booking.com. They would not deal with my query regarding amending the date saying it had to be done through Booking.com
When Booking.com contacted them they got no response from the hotel.
When we questioned the hotel they weren’t really interested .. they just kept saying that it was something for Booking.com to sort .. as if it was a hassle and too much trouble for them.
I won’t book the property again
7.0 / 10.0
Breakfast was very nice
Prices for your transportation, it is ridiculously expensive and that taints your reputation and the good services for your core business. It’s either you charge reasonable and market prices or you don’t do it at all.
10.0 / 10.0
Everything was truly beyond our expectations. I will definitely be staying there again in the future.
Nothing - would not change a thing.
4.0 / 10.0
Stayed here before
Previously stayed in the new refurbished rooms this time booked three rooms to be placed in the old dated rooms not happy
10.0 / 10.0
everything else was excellent and the breakfast was marvelous
nothing
9.0 / 10.0
Superb breakfast! Great location!
N/A
10.0 / 10.0
Breakfast was awesome(delicious) and the staff serving were the best good to all of us. I would go there again inshAllah.they accomodated me as a Muslim too,that was something I loved the most .
Not to forget the general manager Tanja who went out of her Way to make us feel more happy and treated my mother and kids with so much care and Love 💕.we traveled as a family and it was my mother's birthday ,she made our stay so beautiful.i can say 1 thing about her, she's the face you want to see Infront and hoping that Southern Sun appreciate her.i will come back bcz of her, hoping she Will still be there inshAllah.
I didn't like that the rooms were cleaned later and when I asked one of the ladies in front desk Ekhona,she gave me attitude and she was very unfriendly.we would be forced to keep quiet for peace 's sake.
7.0 / 10.0
Newly renovated rooms were great although I missed the bathrooms with the tub.
The good from room service was very average from previous occasions I stayed at this hotel. For example I ordered the soup of the day which was supposed to be creamy chicken. Other than a few strips of chicken I think the chef dropped the pepper container into the soup and was not edible.
9.0 / 10.0
Friendly staff was my top pic. Food was fresh and tasty.
No swimming pool & gym facility and limited dinner menu.
8.0 / 10.0
Centrally located and convenient for my purpose. I booked a one night stay as I was attending a function nearby.
Nothing
8.0 / 10.0
Rooms good
Not much
8.0 / 10.0
Location
Bathroom to small. Aircon outdated.
10.0 / 10.0
The staff were exceptional, helpful, friendly, proactive.
Nothing
10.0 / 10.0
Central location
Nothing was excellent
7.0 / 10.0
Quite good, variety of choice
The first room we were put in was on the smokers floor, which we didn’t want and it was grubby. The second week we were changed to a better room, which was better but was on the 6th floor. When the lift stopped working, it was very difficult because my wife is disabled.
9.0 / 10.0
Very good. Staff went out of their way to provide me with gluten free bread.
We could not fault anything
10.0 / 10.0
Everything
Everything
8.0 / 10.0
New room was great as it had been refurbished. New TV/entertainment centre was great. Really good value for money
Breakfast was a bit ordinary and I did not see anywhere to get fried eggs
10.0 / 10.0
Well located recently renovated felt like a new well furnished spotless hotel
Nothing
8.0 / 10.0
The hotel is well managed and in the perfect location in relation to the office building I need to go to. I got exceptional service from Hazel in reception, Wayne in the restaurant and from the manager Delnayde. Thank you for your contribution in making my stay pleasant.
7.0 / 10.0
Breakfast was good
7.0 / 10.0
Room size was good.
Breakfast was satisfactory
Staff were friendly and helpful
My room had low water pressure in the shower and little to no hot water in the last night and next morning of ny stay, I did notify the team on the last morning and they came up to inspect but my wife was in the shower already, my daughter and I then quickly showered as it didnt make sense for the guys to inspect as we were checking out and pressed for time to check out. Maybe in future just offer an alternative room to shower quick.
8.0 / 10.0
Luxurious and comfortable
Nothing
4.0 / 10.0
Good location and decent breakfast. Staff were freindly and accommodating
Room was interleading family room which lead to massive noise issues from the adjoining room. As a couple we should never have been booked into a family room with adjoining door. Both Friday night and Sunday night were noisy. We had to call hotel staff to settle the kids down on Sunday night. The decor is old and outdated. The room was only catered for 1 person - 1 coffee, 1 glass for wine, 1 bottle of water. Water was not replenished on Sunday morning.
8.0 / 10.0
There property is accessible and convenient.
There noise levels from kids early mornings.
4.0 / 10.0
I enjoyed a clean breakfast hall with food displayed nicely . I enjoyed the Kipper fish which unfortunately was only offered twice in the week.
I found the staff in the breakfast hall to be very poor in communication and lacked professionalism. On 3 occasions we had to remind them of our order . The small variety of pastries and breads was not ideal and same can be said for the juice bar. I Found the scramballed eggs to be of a poor quality.
10.0 / 10.0
All excellent
Nothing to dislike
10.0 / 10.0
The staff was very friendly and helpful
there was no swimming pool
7.0 / 10.0
Great location to get anywhere on Southern Suburbs.
Only a sachet of Decaf coffee in the room. :-(. No normal coffee.
9.0 / 10.0
The hotel is well maintained. Staff are helpful, friendly and well trained. Still one of our favourite stays.
Nothing
9.0 / 10.0
Professional and friendly service at reception and check in. The staff are very friendly and willing to assist. My experience at breakfast was great as I had staff willing to assist with my every need.
9.0 / 10.0
Going through refurb at the moment. This is for the better longer term.
Had to spend some of the weekend in; there was some voice from the works going on. While this is understandable; just annoying.
9.0 / 10.0
Great location, amazing staff.
The hotel is showing signs of aging - it is though recognised as parts are now being refurbished.
5.0 / 10.0
Affordable.
To near to traffic noise. Double glazed windows might dampen some of the noise.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Southern Sun Newlands. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Southern Sun Newlands pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Southern Sun Newlands?
We found 27 amenities for this rental. This includes business facilities, airport transportation available, shuttle available, golf course (within 2 mi), and concierge services.
