Hotel La Casa Cielo solo adultos

Top rated by guests
Day, People, Garden, Swimming pool, Swimming pool
Natural landscape, Street view, Parking
Day, People, Balcony/Terrace, Guests
Swimming pool, Swimming pool
Beach, Swimming pool
review stars
9.1Outstanding
(429 Ratings)
"The cleanliness. The beautiful beach. The well maintained pool. We were 4 couples and all of us were very well satisfied with our Oceanfront King rooms. The restaurant AROMA is well worth it. Food an..."
Verified guest
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9.1 / 10
Outstanding(429 Ratings)

Hotel in State of Quintana Roo


Reasons to book

Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
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About this hotel

Beachfront Location

Amenities at Hotel La Casa Cielo solo adultos

Free WiFi/internet
Air conditioning
Pool
Non-smoking
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Private beach access
Beach access
Shared living spaces
Beach front
Smoking allowed
Safe
Key access
Housekeeping available
Fire extinguisher
Cleaning products

Map of State of Quintana Roo


Available Rooms

Ratings and reviews

9.1 / 10
Outstanding(429 Ratings)
100% verified reviews
10 / 10Outstanding·Jul 2026
The cleanliness. The beautiful beach. The well maintained pool. We were 4 couples and all of us were very well satisfied with our Oceanfront King rooms. The restaurant AROMA is well worth it. Food and service excellent.
10 / 10Outstanding·Jun 2026
Right on the beach, clean, beautiful rooms and property in general. Very friendly and helpful staff.
9 / 10Outstanding·Mar 2026
This find is a gem. Great location, quiet, beautiful view, right on the ocean. I really hate to rave about it because I want it to stay a hidden gem. The cleaning staff was great. The restaurant was very good. It was very convenient to have it stay open all day. Great breakfast that was included, bottled water at disposal and the dinner was phenomenal. You could also walk to a lot of great local restaurants.
Be prepared for very strong winds...that's why kite surfing is big here!
5 / 10·Feb 2026
The location is excellent; it is situated right on the beach, and the ocean is visible from most of the rooms. The village is incredibly relaxed and helps you decelerate immediately. Additionally, the hotel offers direct access to the beach.
We ended our stay two days early as the property was not well-managed and left without any reimbursement. Management was unwilling to listen to feedback, choosing instead to be dismissive. The only time we actually saw management was, when we were about to leave, which is never a positive sign. Fortunately, the booking platform was very helpful in trying to resolve the situation. It is disappointing because the location is prime, yet the entire property appears neglected. The windows were unwashed, and the pool was not clean. Management claimed the warm water caused the cloudiness, and later blamed a storm that occured during our stay, but the pool was already in poor condition when we arrived. Several other issues stood out: - Maintenance: Many fixtures were rusty, including the keys, which were difficult to use. In the shower, stones were missing, and the curtains did not function properly. - Hygiene: There was mold on the sunbed cushions, and empty bottles were left in common areas for three days. - Atmosphere: The restaurant lacks a distinct vibe, and the breakfast offering was mediocre. - Staff: While the team members were not unfriendly, they clearly lacked proper guidance and oversight. A significant storm during our stay further revealed that the doors and windows were in poor condition. Ultimately, this stay did not meet our expectations, and we left with a distinct sense of discomfort.

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FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Hotel La Casa Cielo solo adultos. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Hotel La Casa Cielo solo adultos. Enjoy the water!

Is Hotel La Casa Cielo solo adultos pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Hotel La Casa Cielo solo adultos?

We found 19 amenities for this rental. This includes free wifi/internet, air conditioning, pool, non-smoking, and bar.