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Best Western Hotel Ile de France

Photo of the whole room

Property building, On site

Bedroom

Bedroom

Photo of the whole room, On site

7.6Good

(872 Ratings)

"The place is as good as gold. Clean and spacious room, delicious food, friendly staff."

Verified guest

Don't miss out! Price and availability may change

7.6 / 10.0

Good(872 Ratings)

Hotel in Château-Thierry

4-Star Hotel

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPets allowed, Air conditioner, Internet / Wifi and more

About this hotel

Best Western Hotel Ile de France has an indoor swimming pool and spa center at an extra cost. It is just 3.7 mi from the city center of Chateau-Thierry in the Picardie region, and offers spacious accommodations.

Amenities at Best Western Hotel Ile de France

Air conditioner

Pets allowed

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

TV

Wheelchair accessible

Garden

Family friendly

Free parking

Map of Château-Thierry

city location on map

Nearby attractions

Disneyland Paris

Walt Disney Studios Park

Le Château de la Belle au Bois Dormant

Disneyland Park

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

7.6Good

(872 Ratings)

"The place is as good as gold. Clean and spacious room, delicious food, friendly staff."

Verified guest

Don't miss out! Price and availability may change

$$$$

7.6 / 10.0

Good(872 Ratings)

Hotel in Château-Thierry

4-Star Hotel

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPets allowed, Air conditioner, Internet / Wifi and more

Map of Château-Thierry

city location on map

Nearby attractions

Disneyland Paris

Walt Disney Studios Park

Le Château de la Belle au Bois Dormant

Disneyland Park

Available Rooms

About this hotel

Best Western Hotel Ile de France has an indoor swimming pool and spa center at an extra cost. It is just 3.7 mi from the city center of Chateau-Thierry in the Picardie region, and offers spacious accommodations.

Amenities

Air conditioner

Pets allowed

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

TV

Wheelchair accessible

Garden

Family friendly

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

7.6 / 10.0

Good(872 Ratings)

100% verified reviews

3.0 / 10.0

Convenient location. Ghastly experience.

Its location was useful for our final return stop to the UK. it was clean enough and thong worked as they should. Most of the staff were pleasant and helpful. The continental Breakfast (except for the coffee) was decent.

The fixed menu offered no alternative whatsoever. The waiter was unbelievably incompetent in taking and bringing our wine order. The coffee machines (both of them) broke down at the beginning of breakfast. The pool and gym building at the rear had been closed down ‘indefinitely’, but obviously some time ago as it looked in poor condition. The grounds and additional car park area behind the hotel was strewn with abandoned apples and pears from the rather lovely fruit trees. Every so often there was a loud buzzing sound from somewhere behind the bar area.

4.0 / 10.0

A cheap stay by all dimensions of the meaning of the word.

The hotel is located on a hill in the midst of fields, which is nice, but far from the city. The parking lot is big. The check-in and check-out were quite friendly. We got a welcome drink – a glass of champagne each – which was quite good.

The room was located at the back of the premises, where the air smelled after the kitchen, so one had to keep the window closed. The bathroom was quite narrow, and the sink was so small that you had to aim carefully when brushing your teeth to hit it. There are some steps without ramps, which make it harder to pull luggage to one's room. The food in the restaurant was below par: The fish was acceptable, the meat was neither cutable nor chewable.

7.0 / 10.0

It was a very well positioned hotel away from the town, thus we were planning to eat there

the room was quiet, air conditioning worked well, comfortable bed and the bathroom nice

we arrived after a very long journey to be told that although we had responded to an email asking us if we wanted to book the restaurant ,it was unavailable. we had to return to the car and drive into the town. the breakfast was expensive, coffee machine poor

8.0 / 10.0

Ideal for a stay over in France

A comfortable room, a good breakfast and wonderful spa and pool facilities.

Not in walking distance to the town

8.0 / 10.0

Stylish decor, drab breakfast

Spa facilities and the comfy beds were great, staff friendly at reception. Great view of the city from our room. Lovely style of furniture in bar/restaurant, free parking spaces.

We thought the breakfast was undercooked, old fruit priduce, it all looked tired like 2 days old!! Restaurant breakfast waiter did not welcome us but walked straight past us, we had to work things out for ourselves as no guidance which is not 4* level of service! Cutlery dirty and fruit flies over bowl of old fruit. For 4 people our room only had 2 glasses, 2 cups/saucers it would be better to cater for 4 rather than 2! As per the booking.

5.0 / 10.0

Needs to be completely renovated , staff was friendly

Gym

8.0 / 10.0

Happy with our stay

No complaints

Nothing really

4.0 / 10.0

Disappointing

Great building and position. Lovely pool. Very comfortable room. Very welcoming staff.

Restaurant closed. Brasserie closed. No food. No warning. Roman on reception arranged a playe of. Charcuterie for us . Restaurants in town closed. A sign in the hotel says the restaurant is open every evening. That clearly isn't the case. Very disappointing and not a good end to our holiday

6.0 / 10.0

Pleasant

Handy place to stay on the way to Eurodisney. Lovely staff.

The hotel really needs an upgrade - especially the pool.

3.0 / 10.0

Poor

The food at both dinner and breakfast was really good. The young staff were very pleasant and helpful.

The Maitre'd was rude, abrupt and aggressive - she spoilt our stay. The first room we were allocated, the basin was leaking from the u-bend and the second room they put us in, the toilet wasn't fastened to the wall. Both rooms had had a quick makeover but they still weren't in the best condition. The rooms are overpriced for their size and condition.

6.0 / 10.0

Great breakfast and pool but rooms need updating.

Large room and the breakfast was excellent. Pool/spa was great for our family (note: only available to use until you checkout at 11.00). Comfy bed.

Location on the outskirts of town wasn’t so convenient for visiting restaurants. One member of staff was a bit grumpy rather than seeming to think much about the guests’ experience. Hotel is definitely tired but it does the job for a decent price.

1.0 / 10.0

it was unpleasant and not worth the money

there was nothing to like about the property

I reserved a room with big bed but when I entered I got the room with 2 separate beds with one big bed sheet on it which was not comfortable

8.0 / 10.0

Very good

Friendly staff and great restaurant

Little expensive for what it is

9.0 / 10.0

Better than we expected

The charm of teh old building and the open fire

It was all fine

5.0 / 10.0

Ok, but would not stay there again

The hotel was what we needed. We rented the Apartment and it was enough space for my family of 4. The breakfast was good and it was located nicely to Paris and Belleau Wood. The elevator was small but nice to use.

There was an extra charge to use the pool that you have to pay upfront which we did and I never used it so it was a waste of 10 euros. The maid would clean the room regardless of the do not disturb sign being up. They threw away bottles that were not trash. Also on Sunday they could not keep up with food for breakfast.

9.0 / 10.0

Very Excellent Hotel

Management was exceptional. Went over and above to ensure comfort and understood visitor needs. They work hard and it shows.

The city is somewhat ill-prepared for visitors who only wish to get from one point to another. No taxis we're available and the hotel is away from the town.

1.0 / 10.0

awful receptionist lady - dirty room - charging to use pool was not made clear when booked hotel

filthy bedroom

1.0 / 10.0

Hotel management was a disaster, but the spa was nice and friendly

We enjoyed the spa and the staff at the spa was super friendly. The spa also offered great value for the money. The hotel itself seemed clean and nice, but our room was dirty and didn't match the photos at all.

When we arrived at the hotel we were sent to our room which was small and dirty and didn't match the pictures of the standard rooms with a beautiful balneo shower or bath tub. I went back downstairs and said that I was not satisfied with the room and asked if I could upgrade the room and that I was willing to pay for a different room. We came to the hotel to celebrate my partner's 40th birthday, so I really wanted the experience to be special. The director of the hotel was extremely rude and said that I got exactly what I ordered and that she wasn't going to change the room. She said in a very condescending manner that "of course if you looked at ALL the photos of the hotel, the room wouldn't look like the deluxe suite." I told her that I just only looked at the pictures of the specific room that I ordered and it had a beautiful balneo shower, and I just wanted the balneo bathtub (not a dirty small bathtub). She said that the balneo bathtub only comes with the deluxe suite, even though on the website it says every room comes with a balneo shower or bathtub. She said that the deluxe suite was booked for the second night and that we couldn't have it for the first night even if I paid for it separately, and that she wouldn't give us any other room. The whole stay she was extremely rude to us. There was also hair all over the bed and in the bathroom and the mattress caved in towards the middle and was lumpy. On the second day there was a fire alarm, and everyone just continued to eat normally in the dining room and they didn't evacuate the building. The fire-doors stayed closed for the rest of our stay and it seemed no one did a tour of the hotel to make sure everyone was fine.

9.0 / 10.0

very nice wonderful food

clean

7.0 / 10.0

Nice stay here, good breakfast, need to change the bed (second one), poll was not like in the pics.

The Hotel has a nice position from where you can see the city, and is very close to main needs, like city center, restaurants, a river with a playground, some boats really nice, etc. The breakfast was very nice and comprehensive, great view and very tasty, had a honeycomb. The view of surroundings was nice, a lot of parking spots.

In the room was always a bit of smell of chlorine, due to the fact that the room was close to the pool side, we had to let the windows opened a lot. The breakfast was very nice and comprehensive, although the omelet was terrible. We had a 2 adults and 2 kids room, and the second bed was terrible, an army bed, not good. The pool is not like in the pictures, it was under construction, and only half was available for swimming, the water was cold and full of chlorine, we could not spend more then 30 min with the kids there. For dinner, we only wanted to have some drinks and dessert around 19h20, and the staff there rejected us quite inappropriate asking for reservation, which we didn't had, but was a bit unnecessary (and the place was half empty). Somehow the pictures didn't match the reality.

8.0 / 10.0

Good choice for one night stay

It was clean, comfy beds, very polite and friendly staff, perfect for one night stay! The hotel also accept pets, that was a plus.

The food in a restaurant was really average.

8.0 / 10.0

Ideal for a one night stay, it was clean tidy and spacious, good for parking. Friendly staff.

Lovely spacious room. Good restaurant

Needed to pay for the swimming pool. This wasn’t mentioned when booked. So we didn’t use it.

8.0 / 10.0

good break, when crossing France from Switzerland

rooms, food, most staff

bit remote. some staff a little unhelpful

10.0 / 10.0

Exceptional

The place is as good as gold. Clean and spacious room, delicious food, friendly staff.

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