SAKS Urban Design Hotel Kaiserslautern
Top rated by guests





8.2Excellent
(872 Ratings)
"I really like the hotel and the atmosphere"
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Free Wi-Fi and stylish rooms with flat-screen TVs are offered at this Design hotel, centrally located on Kaiserslautern’s Market Square in the historic Old Town.
Business facilities
Airport transportation available
Shuttle available
Free shuttle available
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Gym
Heating
Bar
Spa
Balcony/Terrace
WiFi/Internet
Laundry services
Family friendly
Ironing facilities
Safe
Accessible by lift
Key card access
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.2Excellent
(872 Ratings)
"I really like the hotel and the atmosphere"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
6.0 / 10.0
The location was pretty good
Nothing that I can really think of
9.0 / 10.0
Location excellent
Separate toilet good but space very small for a larger adult .
10.0 / 10.0
I really like the hotel and the atmosphere
10.0 / 10.0
The central location.
Na
9.0 / 10.0
Great location to sites available by foot
10.0 / 10.0
One word Excellent. Every was amazing and I would stay there anytime I'm on a travel duty.
10.0 / 10.0
It was very convenient downtown.
9.0 / 10.0
Food and the the overall the hotel
The fact that they took my iron table and desk, and I asks them not to, also the fact that they removed 2 pillows and 2 glasses because they said that I am a solo travel - I find this bit strange
2.0 / 10.0
Nice hotel, polite staff and good location shame the overall experience of the car parking drama spoiled the experience it could have been.
The process of getting the car parking is very bad. You get tickets to administer on exit. They didn't work, the ticket machine had a blocked card in the reader, it was out of hours and we were in a rush to get to the airport. Ended up paying for the exit of the car park with the paying machine and it use plate recognition to allow us to exit. Therefore paying for car parking twice! The hotel ridiculously expects you to post back the 'paid tickets' to the hotel to receive a refund, of the cheaper option, even though you're living in a different country! The cost of posting the tickets back and then the they perform an ongoing saga of the payment card used to pay car parking being different to the hotel stay. It's over 4 weeks now and still no refund. This has spoiled the overall whole stay of what could have been a good nice experience.
10.0 / 10.0
Staff, room, spa, facilities and breakfast. Everything what you need and want
10.0 / 10.0
The location and the staff.
The breakfast selection while ok could do with offering some other alternative food options.
10.0 / 10.0
Location. Staff. Bar. Breakfast smelled nice but I didn’t have time to try it.
8.0 / 10.0
Good location and room size. Comfortable beds, friendly staff.
There is a glass wall to the whole bathroom - toilet and shower. This is serious lack of privacy. Not a fan of this type of design at all.
10.0 / 10.0
Room is always clean. One of my employees accidently booked a room at the Frankfurt hotel and the desk clerk was able to make the correction without a penalty to my employee.
Maybe a little more light in the room. Add a sheet to the bedding, since the comforter can get very hot and there is no alternative.
8.0 / 10.0
Very friendly and helpful staff - and the air conditioned room. The event food was exceptional and staff were very supportive.
8.0 / 10.0
Breakfast was fantastic. The bartenders were very friendly and made fantastic drinks. Front desk check in staff were also very friendly.
Upon checking into my hotel room I noticed that the bedding was dirty. Spots of food and what looked like mold spores on the sheets and blanket. I took pictures and went back to checkin. At first they just wanted to change the bedding. I requested a new room instead. I was given a new room. A better gesture would have been an upgraded room or perhaps free breakfast for the next morning. It was inconvenient to have to change rooms and deal with the dirty bedding. Also beds are not comfy. Mattresses are too soft and pillow too flat. Also, I could here lots of noise all night from the streets.
7.0 / 10.0
Location
Shag carpets. The place needs work.
10.0 / 10.0
In the middle of the city. Very good breakfast and good and clean room.
6.0 / 10.0
Location good. Parking available. Very central to restaurants and bars etc. Pleasant staff who were helpful at breakfast.
I stayed here some years ago and it had a nice feeling to the hotel. It is now feeling really quite run down and in need of refurbishment. Some carpets threadbare. No USB points. A lot of TV channels not working (English language).
8.0 / 10.0
The location was excellent as there were many shops nearby. The room was good size, and we especially loved the heated floor in the bathroom! The bed was comfy and the room was modern.
The shag carpet seemed a bit outdated and there wasn't an outlet on both sides of the bed.
8.0 / 10.0
Breakfast was excellent . The staff was very friendly.
The rooms were clean, however they are in great need of renovation
10.0 / 10.0
I liked that the parking garage was directly under the hotel. The bed was comfortable and breakfast was good.
I think that if you are staying at the hotel; the parking rate should be reduced. We were there less than 24 hours and is was 30€ to park. Oatmeal would be a nice addition to the breakfast buffet.
10.0 / 10.0
cleanliness, great staff, and easy convenient parking.
No late checkout available but understandable given the date.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at SAKS Urban Design Hotel Kaiserslautern. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is SAKS Urban Design Hotel Kaiserslautern pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at SAKS Urban Design Hotel Kaiserslautern?
We found 23 amenities for this rental. This includes business facilities, airport transportation available, shuttle available, free shuttle available, and free wifi/internet.
