Pinnacle Koh Tao Resort





7.6Good
(628 Ratings)
"Amazing staff and a beautiful location"
Verified guestDon't miss out! Price and availability may change
4-Star Resort
High-end valueWell priced for this area
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Includes essentialsFree WiFi/internet, Air conditioning, Pool and more
Located on June Juea Beach, this resort overlooks the Gulf of Thailand. It features an outdoor pool with a sun deck and ocean views, and offers air-conditioned accommodations. Free scheduled shuttle to Mae Haad Pier is provided.
Business facilities
Shuttle available
Free shuttle available
Concierge services
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7.6Good
(628 Ratings)
"Amazing staff and a beautiful location"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
5.0 / 10.0
Great location and stunning views.
Very friendly staff
The hotel is a bit old and could benefit from renovation. The rooms were really old, bathrooms were rusty , air conditioning not working properly.
Overall it looked very nice on the pictures but disappointing in reality .
The restaurant was good but breakfast could be improved .
10.0 / 10.0
Amazing staff and a beautiful location
10.0 / 10.0
The beautiful view and the fun location. If you rent bikes (which you will), driving to and from your hotel turns into a scenic motorbike ride which I can’t recommend enough. The pool is also amazing with a bar and a magnificent view. My only issue is that I didn’t book a longer stay. Laylah the receptionist staff is also a legend so big shoutout.
4.0 / 10.0
Staff were amazing. The pool need tlc , overall good. The fridge worked well. Breakfast food was good. Beds were okay. The have a shuttle for downtown.
About 70 steep steps to get to the restaurant , another 80 steep steps to get to the pool. The room floor was so dirty , the shower and the bathroom mirrors, ants all over the counter. The hotel is fare from everything. Nothing is in walking distance.
4.0 / 10.0
The hotel has amazing views and the sunset is amazing from there, I wouldn’t stay at the hotel again, but I would go for the sunset in that area.
We saw 2 huge sea turtles on the beach, which was the highlight of the trip.
We both got food poisoning from outside restaurants not the hotels during the evening and there was no one at reception. There was one security guard that didn’t speak at all English, which is fine, but still wasn’t helpful at all.
We also went one night at reception to get water and the fridge was locked, no extra water in the fridge and we thought that was really weird bc the hotel is far away from shops and no extra or water at all was just not ok.
The road to the hotel could be improved.
Also, there was no phone in the room it was all through WhatsApp and in the evening when we needed a taxi, we had to sort it out alone and unfortunately that was hard when not a lot of people speak English and it’s 23:00 pm at night !!
8.0 / 10.0
Property is part of a beautiful beach
Very hilly
7.0 / 10.0
The room was spacious with a huge bed that was very comfortable and brand new. The snorkeling at the beach below was beautiful and we met three turtles! Just remember to swim far enough out to see them
Our cottage was at the very top and it is really a steep walk down or up- although you can be driven both up and down. I think it was really a high price for very basic service although the staff akere super friendly and tried their very best. It should be tea in the rooms not only clean coffee and bigger water bottles. The breakfast where ok but not more, and it would be great if the hotel wrote what the different dishes contained or where at all…. We had asked for gluten-free options in advance and where promised that but no bread or crispbread where available although you could have other gluten-free food.
7.0 / 10.0
Great view.
The property seems to have had a recent renovation but there is still some signs of damage and neglect to the buildings, we had a bug infestation in our bathroom at one point. We left a day early
7.0 / 10.0
Loved the more secluded location, the views were fantastic. Variety of food at breakfast was also good. Staff were really lovely and helpful - especially Tanya at reception.
Sometimes the rooms weren’t cleaned when we went out in the day, and we had to request new towels/shower gel/ shampoo more than once. When reception was informed it was sorted quickly.
10.0 / 10.0
The staff was always very friendly and helpful. They offered us a room upgrade, since the hotel was fully booked and we stayed for nearly 2 weeks, having an amazing spacious suite with a breathtaking view to the June Juea Bay. Additionally, the breakfast was delicious, with an ample food offering.
2.0 / 10.0
The views from this place are amazing, I liked the morning breakfast staring at the sea!
Very disappointed…I expected more of this place for the price and also the pictures that aren’t reliable. The place was a bit dirty and pool area under construction which made us uncomfortable to tan in front of workers (not to mention the surroundings that were not as pretty as expected because of it). The personnel was pretty annoyed when we would ask something, and I regret having to fight for a compensation after having complication with the canceled ferry and need to leave in a hurry. I would not recommend this place neither come back :/
1.0 / 10.0
the view is the only thing we liked
location is rubbish, don't event attempt a bike on the roads and taxis are a rip off.
1.0 / 10.0
Isolated on the rocks nice private beach
Wow , so many i dod not like,
Rooms are OLD and look like hostel buildings,
Breakfast is horrible,
Staff specifically Rose and another lady are RUDE very bad attitude knows nothing about service. Daniel the manager doesnt care about the place everything is messed ip he justs sits in his room smoking cigarretes while all the reception is dirty and really unpleasent.
Wrost place i stayed in thailand for sure.
9.0 / 10.0
Our room was generously spacious and comfortable. The view and the grounds are spectacular (for the guests who fear the stairs – the beauty of it all is worth a little effort, I promise). And the snorkeling! I got up close to a green turtle and a blacktip shark on my first swim out, and I'm just a novice. Our kid, snorkeling for the first time, swam with a crowd of rainbow parrotfish.
The vents on the AC were broken and couldn't be adjusted. A previous guest had tried a DIY fix and we did the same.
10.0 / 10.0
View from a hotel was amazing. Free taxi were really helpful as a hotel is quite far from city centre.
If I were a hotel I would add free shuttles up to 22:00
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7.0 / 10.0
The hotel itself it’s great, nice view and comfortable rooms
We gave them our laundry to be done and we ask for the express service, the laundry came back with a 6 hours delay on the promised time and most of my stuff was stained and or shrunk. The hotel has offered us the laundry for free but we still paid the restaurant tab (around 60 euros). I will probably have to throw away some shirts which are quite expensive. We would have appreciated the full tab to be wiped to make up for the damage but they just “offered” the laundry for free. Also the majority of the staff does not understand English and even when using google translate they did not understand the issue. This was an unfortunate incident which has ruined our opinion on the hotel.
8.0 / 10.0
Loved the amazing ocean view from our villa. The room was very spacious and comfortable.The nearby beach was a gem, tucked away from the crowds and so pretty. We enjoyed snorkeling, lots of fish though no turtles. We could also walk to other restaurants and explore Chalok Baan Kao bay.
The resort is on a very steep site so you must be prepared for lots of steps up and down. The free shuttle ride to the pier and Sairee beach would be a bit challenging for some. The roads are very steep and narrow and transport is the back of a Songthaew. There was some minor maintenance needed in the room.
5.0 / 10.0
The view is probably the best quality of this resort. The swimming pool is great and the small beach near the Resort is very nice for sunset. The bedroom is nice but be aware that we didn’t had any wifi in it.
We experienced a few disappointing situations with the reception staff during our stay. The woman at the front desk was quite unfriendly and unhelpful, asking us to look up all the information we needed ourselves (regarding snorkeling, the gym, beaches, etc.). When we had an issue with our booking, no one made an effort to assist us until the manager got involved. I’d like to sincerely thank him for finally providing a clear and helpful solution.
On our last day, we dropped the key at reception for check-out, and once again, the same woman didn’t say a single word—not even a smile. A smile and a kind word go a long way, especially at the end of a guest’s stay.
The restaurant was okay, but we felt the prices were a bit high compared to the quality of the food and service.
Areas for improvement:
• The reception staff could be more welcoming and better trained in customer service and local knowledge.
• Guest concerns, especially related to bookings, should be handled more promptly without needing management intervention.
• A more courteous and engaging check-out process would leave a better final impression.
• The restaurant could either improve food quality or reconsider pricing to offer better value for money.
Overall, the location was nice, but some service aspects need attention to match the expectations of guests
10.0 / 10.0
Beautiful pool, friendly staff, amazing views of the sea from the room
4.0 / 10.0
Good sea views
Breakfast was not good, definitely not a 4 star resort
7.0 / 10.0
Superb hosts
Scooters to hire from property at a reasonable rate
Room size was very good
Views were really nice
Hotel offered pick up and drop off from ferry port
Ants in bathroom running along sink/ Few large insects had got into the room also
Pool location down a very steep hill/ A LOT of steps
Pool not clean and definitely needed more maintenance to get up to standard
10.0 / 10.0
I enjoyed the location and proximity to the beach. The staff were excellent. Restaurant food and service were great. Room service staff was amazing.
There are a few small things around the property that can use some fixing.
10.0 / 10.0
Awesome veiws very quiet
It is on a hillside so there are many steps but that's how you get the great veiws
9.0 / 10.0
Amazing views, located on cliff top so overlooks the sea.
Private beach is beautiful. Great place to go snorkelling.
Pool area is great for some afternoon sunshine. Sun is on pool all day.
Shuttle service provided for collection from pier and return. Extremely helpful in arranging a moped for us.
General Manager is top tier, very welcoming to his guests, and gave great advice on places to visit and see.
Would recommend a moped or mode of transport as it is a little out of the way from restaurants etc.
Nothing to report.
6.0 / 10.0
Good shuttle bus service. Very nice views. Quiet restaurant but nice food. Picturesque. Good Aircon in room.
A lot of steps from reception to your room. No elevator. Extremely difficult with heavy bags. Steep concrete steps, poorly lit at night which can be dangerous. Shower didn't work both days we stayed, quickly fixed but poor pressure from shower and sink.
7.0 / 10.0
Great staff, good facilities
Cleanliness of the communal areas
Breakfast
10.0 / 10.0
A wonderfull little beach which can compete with the most famous Koh tao beaches. Perfekt for snorkeling. Imprssive view from balcony.
10.0 / 10.0
The staffs were really friendly and helpful , excellent service in where we had breakfast . Food was good and service was attentive and efficient by two lovely ladies .
Room itself was well equipped and comfortable and clean , From the balcony we could view the sea .It was just really relax and chill. This beautiful hotel was just perfect for our family.
We hope to be back for a longer visit in the future.
8.0 / 10.0
the view from the room and the restaurant was fantastic
a hotel is a little bit old ) the rooms and furniture, but when you are in paradise, it’s not so important. the bed and pillows were very comfortable 👌🏻
10.0 / 10.0
Everything! The place and views are GORGEOUS! The staff is amazing and Min at the reception Is the best! At first I booked for 5 days and just extended to another 4 because I don’t want to leave.
The breakfast is amazing with the best pancakes I’ve eaten.
Bedroom is cleaned everyday and they provide many amenities and even bathrobes!
I love everything here and Koh Tao is the best island in Thailand so far. With pinnacle being the best hotel as well. Thanks for all!!
Nothing. All perfect <3
7.0 / 10.0
the view was wonderful and the area is quite
the plumbing is old and broken, i have messaged the property to send someone to fix the flush but no one ever came nor did they reply to me
10.0 / 10.0
Very nice resort! View is amazing, we were in a Villa.. sunset from our balcony, open the eyes in the morning and first thing you see is the ocean.. what else?
Staff is very welcoming, there is a good ambience.
Breakfast is nice and really fulfilling, the lady does s great job!
Scooter rental is right there.
Below the resort there is a small calm and peaceful beach.
They are reopening after 3 years, so there are still some small works going on here and there but nothing major that can affects you.
Overall, super recommended!
Everything good!
10.0 / 10.0
First of all, this hotel is very different from other hotels from the beach. Because it’s elevated on the hill and situation away from the main tourist areas, the views are absolutely beautiful and the resort is peaceful. Secondly, the staff is very welcoming. They listen and try to work out any issues for you. Last, the room is very clean and spacious and comes with a nice balcony to watch the view.
It’s was quite sloppy but manageable. Car service by the resort. I cannot say this hotel is new but it’s kept in an OK quality. Some part facilities such as dive shop, pool bars are not open.
10.0 / 10.0
This resort sits on the quiet hillside location so the views are absolutely stunning. It’s so nice to sit in your balcony or bed and just look at views from our room. It’s a good peaceful change from other resorts near the beach. If you are looking for a peaceful stay this is the place. Staff are super friendly. Food is good
The resort just reopens after 3 years some facilities such as pool bar aren’t fully back at the time we stayed. The path down to the pool comes with steps so be ready to walk otherwise ask for car service.
10.0 / 10.0
We stayed another night here because of the sunset views. The hotel rooms are at the top of the hill, so can you really see the panoramic views of the ocean. Different kind of view from the resorts near the beach. The rooms are clean and comfortable and come with basic amenity, nothing fancy. There is pick up from pier. Overall, good value.
The resort is on the hill so it has steep steps. Getting down to the pool which is located near the beach is requires lots of walking. The resort offers a ride but be prepared to walk if the ride isn’t available.
10.0 / 10.0
Nice view, good service staff, breakfast delicious
9.0 / 10.0
Super lokalizacja, piękny widok, miła obsługa, dostęp do basenu 24/7
Średnie śniadanie
8.0 / 10.0
La vue, la piscine et les plages étaient incroyables
Les escaliers à monter
10.0 / 10.0
Fantastisk utsikt från rummet med vacker solnedgång varje kväll. Mycket trevlig personal och utsökt frukost och middag. Stor pool område längst ner över havet. I närheten ligger en liten mysig strand med två restauranger och mycket bra snorkling. Området ligger på berget så det blir många trappor och steg - det ser man ju på alla bilder. Vi tog det som bra träning :)
FAQs
Is parking included with this resort?
Parking is not specified as an available amenity at Pinnacle Koh Tao Resort. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
We didn’t find pool listed as an amenity for this resort. It may be worth double checking if a pool is important for your stay.
Is Pinnacle Koh Tao Resort pet friendly?
Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Pinnacle Koh Tao Resort?
We found 4 amenities for this rental. This includes business facilities, shuttle available, free shuttle available, and concierge services.
