Sun Rocks Boutique Hotel - Caldera View Suites & Sunset Dining Experience

Location and vibe was amazing

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The service is in the top, so helpful and it’s a big plus with a WhatsApp number you can message 24/7 When you take a taxi from the airport, they can call reception and inform them you are on your way, this means they will send someone to greet you and help with your luggage

The facilities in the room is a bit old and not the same quality as the rest of the hotel, could help with a bit of renovation It’s difficult because of the area, but it’s a shame there’s not enough sun beds at the pool, often people need to sit and wait. Perhaps strict rules that if you leave the bed should be cleaned, multiple times someone left for hours and because the left a small bag the bed was blocked

The room was very large with comfortable seating in the front room. The bathroom had ample counter space and the shower was set outside from the bathroom which never caused the room & mirror to steam up. Our Breakfast of choice was served directly to our patio, though we could’ve taken it at the pool if we had chosen to eat there. They set the table up with white glove service. It was very elegant and the food scrumptious and plentiful. The views were unbelievable! Our suite had a jacuzzi and it was enjoyable to cool off in it as the outside temps were quite warm. The jacuzzi was not heated which was a surprise.

Not a good place if you have mobility concerns as there are so many stairs to get out of this room. The bathrooms lacked sufficient lighting. The patio does not offer sufficient shade so it was almost useless. We had booked this suite as the hotels web site said no children under 13 and a max of two guests per room. Immediately upon checkin we greeted by the noise of two children playing loudly in their outdoor jacuzzi and a total of 4 guests staying in their room! We were horribly surprised & disappointed by this as we were looking for a quiet suite. The hotel staff informed us the web site was incorrect. They did not have a similar room to move us. We asked for a discount which they refused to grant us. To appease us the did give us a $200 gift certificate to their high end Asian fusion restaurant that was right next door called Mylos. They must have also talked to the family as we never did hear any more screaming from the kids. We really did enjoy our stay and loved their Mylos restaurant!!

The breakfast was nice but low on choices and generally cold if you had it in your room. The staff were nice and helpful helpful in the end

Many things wrong with the 2 rooms on day one, such as a/c, toilet and room safe not working. The toilet was still unfixed 6 hrs after official check-in time and the staff advised there were no other rooms available. We looked on-line and found this wasn't true and were finally given an upgraded room (Magically available at 8pm at night).There was about a hundred steep steps down to our rooms; I feel they're so significant they should mention it in the description of the property