Hotel Metropole Interlaken
Top rated by guests





8.0Excellent
(1,159 Ratings)
"our trip even more exciting because of this htel , loved everything about this place. Pascal was great and he ensured all our needs were taken care, the rooms are spacious and mazing with the mountain..."
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
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The 4-star hotel Hotel Metropole Interlaken is located in the heart of Interlaken and offers fantastic views of the Jungfrau mountains. Free Wi-Fi is provided throughout the hotel.
Business facilities
Golf course (within 2 mi)
Free WiFi/internet
Free Parking
Non-smoking
Pets allowed
Gym
Heating
Bar
Balcony/Terrace
WiFi/Internet
Ski in/Ski out
Laundry services
Sauna
Smoking allowed
Safe
Accessible by lift
Tennis court
Cleaning products
$$$$
Top rated by guests
8.0Excellent
(1,159 Ratings)
"our trip even more exciting because of this htel , loved everything about this place. Pascal was great and he ensured all our needs were taken care, the rooms are spacious and mazing with the mountain..."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
6.0 / 10.0
Reasonable
Nothing specific
10.0 / 10.0
our trip even more exciting because of this htel , loved everything about this place. Pascal was great and he ensured all our needs were taken care, the rooms are spacious and mazing with the mountain view. I will go back again and will also refer all my frns and family to this hotel
NA
10.0 / 10.0
This was my third winter stay at Metropole Interlaken, and once again, everything was absolutely perfect.
The location is unbeatable, with breathtaking views that never get old. The staff were incredibly friendly, kind, and helpful, making us feel truly welcome throughout our stay. We were pleasantly surprised with a thoughtful gesture of complimentary fruits and a large bottle of water, which was much appreciated.
The lounge area is very cosy and ideal for working, and the gym is spacious, fully equipped, and excellent, one of the best hotel gyms I’ve experienced.
Overall, a complete and exceptional stay. I genuinely look forward to my next visit🥰
6.0 / 10.0
Location of the hotel
room size was visibly smaller, even though i booked a bigger room size
8.0 / 10.0
Location
8.0 / 10.0
Good
Ok
9.0 / 10.0
Great location and view from the room. The single room was still nice and spacious, and the rooms were nicely updated. Right across from the main large park which is convenient when traveling with a dog.
There's ongoing construction work until roughly April 2026. Being on the floor above the work (5th), the construction noise was not exactly peaceful in the morning... But I am sure it would not be an issue on a higher floor.
8.0 / 10.0
Location
Affordable parking
Spacious room
USB chargers in the wall jack
The forth floor underneath my room was under construction, noise started around 8am
7.0 / 10.0
The wonderful view from my bedroom window
Rooms were a bit stark. Lifts sometimes did not work - the keypad to call the lifts often did not work.
On our arrival the receptionist was not friendly. 9 o’clock on a wet cold evening. She said there was no food and we could go down to the spa if we wanted a tea. Lifts didn’t work and she actually said “Well, it’s not my fault! It’s a big hotel”!!! The next day a nice man in reception went and got two kettles for us for our morning cup of tea, and so very helpful about working the lift. Everyone else was very friendly and helpful.
8.0 / 10.0
I liked the room layout, comfort of bed/pillows, fantastic view from the balcony, additional services offered by the hotel when i had to leave the luggage at hotel post checkout, friendly staff at the roof top hotel.
I was rather surprised there was no kettle or no way of making a cup of coffee..Its a pity.
I also was taken a back when i was asked to sign a form on applicable deductions on wet floor which is rather surprising.
8.0 / 10.0
Fantastic breakfast
Not too easy to park. The card for the door to the room did initially not work.
10.0 / 10.0
Love the staff love the location love the cleanness
Just that if you take extra time in shower the water will drain out the shower box and hard to drain it
10.0 / 10.0
The location, the general atmosphere, the helpful staff , the size and the view of the room.
The bed mattress is rather soft.
10.0 / 10.0
Every thing was very good.
Nothing.
9.0 / 10.0
The location is magical, and staff are amazing! Rooms are pretty big and accessible to everything
There is no keattle or coffee machines in the rooms, they asked us to go to the lounge but the coffee machines gives bad coffee truly
8.0 / 10.0
The room was good and clean bathroom was a little small. But not a real problem
Central locations
10.0 / 10.0
The hotel in the centre
Room SERVICE ( food)
7.0 / 10.0
Location
Room had no kitchenware and for tea or coffee one needs to go to another floor.
10.0 / 10.0
Top location, great views, friendly and helpful staff
7.0 / 10.0
Very good location and view
No AC, no coffee at the room only in another floor, bath tub was blocked
7.0 / 10.0
Location
No A/C , no fans and it was very very HOT!
Very uncomfortable in the room!
10.0 / 10.0
Loved to paragliders flying past our window and landing. Amazing view!
TV doesn’t have chrome cast
10.0 / 10.0
The hotel room was comfortable, an adequate size, and ideally located in the center of town. From our window we watched two dozen parasailers land in the park across the street. We also had a spectacular view of the Eiger peak.
The room didn’t have a coffee maker, but that is a small complaint.
6.0 / 10.0
Decent hotel, clean rooms. Location was great ! Car rental was just downstairs. Very near to Coop and most hotels and bars. Not too far from the train station , but you cannot walk to the station with heavy luggage.
In the summer its too hot. The room doesnt have a fan or AC. The ventilation system or opening windows is not enough. Some noise comes in if you are a light sleeper.
It's time Swizz hotels invested in ACs when they charge so much. Its a developed country and a luxury destination , so not having AC doesn't make sense for a hotel.
10.0 / 10.0
Many trips to arra but this was first stay at Metropole. Was NOT dissapointed
Sometimes the tendency paragliding came a little close to balcony......their screams were very loud.
10.0 / 10.0
Modern room, great location and amazing views from the balcony
Nothing
5.0 / 10.0
Location and aspect
4 star hotel should have air conditioning as standard. Weather was very hot over 30 C and room became very uncomfortable during the day without any AC.
9.0 / 10.0
Location , staff and cleanliness
Placing the coffee machine at the fitness floor instead of keeping it in individual rooms which is more comfortable to the travelers.
They need to inform their visitors about shuttle bus service which was excellent during confirmation of the booking
9.0 / 10.0
Staff and location.
Receptionists are very friendly and helpful! Thank you guys! You made our stay funny and comfy!
Breakfast could be better, much better.
Staff was friendly!
10.0 / 10.0
The place is very beautiful, and the view is stunning. The atmosphere is relaxing and perfect for unwinding.
Unfortunately, my visit coincided with a holiday, and the restaurant was closed, which affected my experience.
10.0 / 10.0
The location
No air conditioner
2.0 / 10.0
View is Very Goods from Rooms, location
- Most unhospitable staff - reception staff for check-in is trained to be customer unfriendly - harassing
- whatever was agreed by Hotel Staff M Tekin and Ruslan german was backed out and they wanted
to create a charge for everything committed.
- Interiors in Room is very old and Run down.
- Had to call Booking.com customer service but even that executive was helpless and the restaurant manager
in a rude tone , offered a paper plate as if obliging us after called by Booking.com
- the dont like reserving rooms thru booking.com / any other services so they offer higher rate to them and dont
offer service to their client and wanted us to pay 15 % extra for breakfast then their walk-in customers as we were
booking.com customers.
They have one of the best view in Interlaken and are located next to Most expensive Hotel in Interlaken but they
are able to charge less then 20 % then their neighbours due to above and still the rooms are available in peak tourist season when whole of inerlaken is sold out
Informed their counter staff on check-out but they are unaffected. Money wasted
10.0 / 10.0
Location is perfect. Staff is kind and professional. Loved they have a spa and a terrace that you can relax on while watching all the paragliders land. Walking distance from train station if you are in decent shape. Otherwise, quick cab ride unless you are comfortable taking the bus. The bus stop is not right in front of the hotel but about a block away.
The refrigerator is shoved into a closet which makes the unit hot. Therefore the unit did not cool properly. Also, I fell and injured my knee. I needed ice and had to wait for the bartender to arrive to get it each day. The front desk would not get it for me and housekeeping never answered the phone.
6.0 / 10.0
Great location. Close to both interlaken ost and west stations. Lots of restaurants and shopping nearby. Beautiful views of the Interlaken Hohematte park and mountains across. Room was spacious and clean. . .
The staff is not too great. Slow checkin process and lack of a welcoming attitude
Breakfast spread was very disappointing.
9.0 / 10.0
Great view. Good location. Friendly, helpful staff.
8.0 / 10.0
bed is very soft. medium firm bed would be better.
9.0 / 10.0
Should have air conditioner
9.0 / 10.0
We absolutely loved the view from our balcony. Location was great. Peggy and Melanie at the reception were both so warm and welcoming. Also loved that there was free coffee and tea for guests anytime, and we were also given water for our day trip even after we had already checked out!
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel Metropole Interlaken. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Metropole Interlaken pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hotel Metropole Interlaken?
We found 19 amenities for this rental. This includes business facilities, golf course (within 2 mi), free wifi/internet, free parking, and non-smoking.
