Hotel in Puebla
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
About this hotel
This hotel with an outdoor hot tub is 2 blocks from the city’s main square. It offers views of the Puebla de los Ángeles Cathedral and has elegant rooms with free Wi-Fi.
Amenities at El Sueño Hotel & Spa
Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Heating
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Laundry services
Sauna
Ironing facilities
Safe
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Puebla
Available Rooms
Ratings and reviews
100% verified reviews7.0 / 10.0Good·Mar 2026
Nice room, good location and reasonable price.
Shame it was quite noisy on saturday night from the next door club. Not the hotels fault but soemthing to consider.
Sunday was quiet by 9pm.
9.0 / 10.0Outstanding·Feb 2026
Great location close to main square and shops, friendly staff, lovely rooms.
At this time of year found the communal areas a bit chilly, including bar and reception.
7.0 / 10.0Good·Feb 2026
The numerous bars, dining rooms and public spaces of "El Sueno" are very attractive, many displaying a strong 21st century style and design. Our "King" room was also striking in design, and it was relatively large. However, for reasons detailed below, it was not really comfortable, and it's probably better to look at El Sueno than to stay there. We can't recommend eating there either: the dining areas were virtually deserted, and we preferred the much busier places near by.
There are positives: the location of the hotel is very convenient; our room was properly serviced each day; the bed was comfortable; the front desk was staffed day and night; because the restaurants and bars were empty, our room was quiet; and the WiFi Internet was good. In mid-February (daily low temperature about 8 degrees centigrade) initially there was one light blanket, BUT at our request they brought two additional blankets.
Our room had no windows -- there were, however, two translucent panels facing on to the internal courtyard.
There was one narrow closet. The clothes bar was at least two meters above the ground and the clothes hangers were of the kind that cannot be removed; very inconvenient except for pro basketball players.
Our "King" room did have a mini-bar refridgerator and a tray with a variety of alcoholic drinks for sale. However, there were only bathroom glasses. More significantly, there was no hot water heater (electric kettle) or coffee maker, no cups, no cutlery or crockery of any sort. No micro-wave or other electric appliance. The room seems well suited for drinking cold alcoholic beverages.
5.0 / 10.0·Jun 2023
The location was splendid, right in the city center and the valet parking was nice. The staff is helpfull.
The food was horrid. I cannot believe a hotel in this price range can cook this poorly. Even the scrambled eggs were appearantly too hard. Next to this, our room that was booked with an airconditioning, didnt have one. I must admit they did give us another room after I detailed this.
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Top rated by guests
8.6Excellent
(448 Ratings)
"Very nice room. Hotel well decorated. Location was great"
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