Ryotei Hanayura

Really enjoyed our stay here in Noboribetsu. It's only a small onsen town but the location was great, a few minute walk from the local restaurants, 711 and attractions. Loved our room with the tatami area and private open air onsen. It was so relaxing to use in the morning and after a day of walking. The public onsens are amazing, very large and clean. The outside onsens were a treat and also covered so can be used even when raining. The 3 inside onsens are very large. The atmosphere was very relaxing. The food at the breakfast and dinner (kaiseki style) was very nice. There is a large shop on site that sells snacks, drinks and souvenirs. The staff were friendly and helpful.

The public onsen baths were great, a few different varities and temperatures. The room was larger than expected with great views over the moutains. Breakfast and dinner were amazing! Alittle pricey in comparison to other hotels however we thought it was well worth it for your own private onsen.

Alittle far from the main stretch/shops.

We were welcomed warmly by the staff. Excellent and prompt service. Loved the open onsen in the room. Dinner and breakfast were great especially during the kaiseki dinner, the service staff was knowledgeable about the courses served and we really enjoyed it. Location was good, about few minutes walk from Noboribetsu Jigokudani Valley. Quiet and conducive environment.

There's no air-con in the room. We were told that once window was opened, natural wind will flow. However, felt slightly warm in the middle of the night.

The property is centrally located with the hell valley only a few minutes away on foot. The Onsen is lovely too.

1. The room was outdated and not very clean with stains all over the walls, ceiling and tatami mats. 2. The private onsen bath looked like it is not washed frequently, with slimey mildew all over it and the tub’s wood is showing signs of rotting. 3. The dinner was full of delicacy ingredients like Hokkaido horsehair crab, kinko fish, caviar, etc but they were cooked without skill and tasted bland. The Wagyu tasted outright not fresh. 4. During dinner, the staff barely explained the ingredients or how to eat them, unlike in other ryokans we visited. 5. The staff in the hotel acted like they don’t really care about you, this was unlike any other experience that we had in Japan, where staff usually always goes an extra mile for the guest. The only helpful and nice person was a black-haired gentleman at reception.