AC Hotel Asheville Biltmore Village
Top rated by guests





9.2Outstanding
(30 Ratings)
"EVERYTHING"
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3-Star Hotel
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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Welcome to the AC Hotel by Marriott Asheville Biltmore Village, where your local Asheville experience begins! Our newly renovated hotel draws inspiration from the modern traveler with a clean, minimalistic guest room, placing you at the heart of Ashe.
Business facilities
Golf course (within 2 mi)
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Top rated by guests
9.2Outstanding
(30 Ratings)
"EVERYTHING"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
EVERYTHING
nothing
10.0 / 10.0
Hotel was beautiful, clean, very inviting. The breakfast was great. The employees were so friendly and courteous. I will definitely be back there again.
7.0 / 10.0
Location
Our room heard the elevator every time in use , plus made reservations 2-3 weeks out and we were ground level, which is by far always the noisiest
10.0 / 10.0
The location.
Had an issue at the bar with my food. Offered no compensation of any kind. Not even a replacement or a refund.
10.0 / 10.0
Close to Biltmore front gate.
Wish breakfast was included with rate charged.
8.0 / 10.0
Newer, modern building and friendly staff.
Shower took a few minutes for water to heat up in the beginning. I also noticed just a bit of water leaking from the bathroom wall which I thought was odd. I could see this building running into technical issues as time goes on.
9.0 / 10.0
Everything was new!!!! :)
Staff was awesome and helpfull.
Breakfast was great.
nothing
9.0 / 10.0
Very nice hotel. The room was modern and well-maintained. I liked the streaming TV so I could watch the programs I prefer. The bathroom is small but very efficient. I especially liked the shower. The location of the hotel is very convenient to the activities in the area.
Housekeeping noise starting at 7:30 AM. No complimentary breakfast. The dining area was empty when I went there at 8:30 AM. It looks like very few people are willing to spend $17 for breakfast. I feel the hotel is missing an opportunity to increase the number of people who might select this hotel by not serving complimentary breakfast.
10.0 / 10.0
It was extremely clean and in a great location. Wonderful staff and loved the swimming pool and hot tub was great for my spine issues. Love the balcony and the bed was really comfortable.
I wish there were microwaves in the rooms. Before the remodel they had microwaves
10.0 / 10.0
Looked brand new
10.0 / 10.0
This hotel was spotlessly clean and the staff was extremely helpful and friendly. Being a new hotel, I appreciated the updated design of the rooms and facilities, which seemed well thought-out. The fitness center had free weights, a cable machine, stair stepper and treadmill, which was unexpected and convenient. The indoor pool looked meticulously maintained. So happy to have stayed here and would happily do so again!
10.0 / 10.0
Had just switched flags to AC by Hilton. Everything was brand new.
The Breakfast was sparse and pricy.
7.0 / 10.0
Room was clean and spacious.
Hotel is currently under renovation so there is a lot of construction and restricted access while we stayed there.
10.0 / 10.0
Beautiful room and great service. Yamil went above and beyond in everything we ask of him. He readily got me sugar-free syrup for the breakfast. Very courteous and informative. Promote now. I highly recommend this facility. So close to the Biltmore and other lovely places of interest.
10.0 / 10.0
Beautiful hotel very clean. Vamil was wonderful. Would definitely stay here again
10.0 / 10.0
Staff was great-Yamil was a wonderful front desk person! He was so great-recommended good places to eat. It was worth the stay just for his wonderful smile and attitude.
10.0 / 10.0
Our stay was excellent. Staff was excellent. Yamil was very helpful and he communicated with us very effectively, even before our arrival. He was able to help us get our room early. He showed generous hospitality and professionalism. I would like to mention Chelsea too. She was friendly and great at what she does.
Overall the stay was amazing and we would come back to this hotel.
Some noise was coming from the AC unit at times. It didn't bother us since it was spring time and weather was nice.
8.0 / 10.0
The young man at the desk was over and above. Jamil was his name.
The breakfast was worthless.
8.0 / 10.0
Good location
Was a bit noisy at times (but only a little)
8.0 / 10.0
Location, clean
Currently under some construction which could have been communicated but still clean facilities so it was fine
10.0 / 10.0
The renovated areas were exquisite!
I liked everything. Will be glad when renovations are complete!
2.0 / 10.0
The room by itself was fine, except that we could hear construction everywhere around us since the hotel was under renovations.
The hotel was undergoing renovations and they didn’t disclose that information. We drove up and a majority of the hotel was boarded up and there was only a side entrance to enter and exit the hotel.
There was a sign at the desk apologizing for the construction, but the hotel itself didn’t do anything when we heard construction from our room from check in to check out (yes, even on the weekend). Drilling and hammering isn’t what I’d call relaxing.
If we had known this was going to be happening, we would’ve found other accommodations.
2.0 / 10.0
The rooms are very classy but they are doing construction and failed to honor a discount . They are advertising as scenic hotel but didn’t mention the construction, I paid for a Mountain View and the windows were covered up . It would have been nice to know that construction was being done I want a refund
Construction and workers with covered up windows. They need to update and let guest know that they are doing construction I want a refund
8.0 / 10.0
Friendly and helpful staff! Lobby looks and smells really nice, plus free breakfast!
Half the hotel is under construction, which started around 6:30am on Friday. Brownish stain in the tub.
8.0 / 10.0
Great location
Renovations were taking place. Took 10 minutes to get hot water
9.0 / 10.0
Perfect location for visiting Biltmore estate.
Key to room didn’t work. Tried getting new card. Didn’t work. Had to get room reassigned what does clerk came up and made sure we got in the reassigned room. He was very very nice. Construction going on but they stopped the work at seven and restarted at 7 AM.
The website says there is absolutely no cancellation without the feet of the entire price of room for any reason or even a modification of your reservation. Was hesitant to work because of this but since I booked the night before, it was pretty sure we would not need to change. If it had been sometime out, I would have chosen another hotel with a different cancellation or change policy.
5.0 / 10.0
our room was clean but somewhat tattered. The shower was great and updated, but the vanity was old, and the wood was chipped. There is a mini kitchen with microwave and single serve Keurig coffee maker but no sink. The bed was comfortable, but we could have used an extra blanket. The breakfast was good, but they ran out of eggs halfway through breakfast on the 2nd morning we were there. This hotel is under construction, but we did not hear any of the Contruction on the 3rd floor. Sarah, front desk, was very friendly and helpful with questions we had.
9.0 / 10.0
The room was very spacious. Newly updated and clean.
Breakfast was so so. Not many options and not very tasty.
10.0 / 10.0
Everything was quiet peaceful went here for a night with my wife
Cant think of a Thang that was bad
3.0 / 10.0
Good location. Nice bed
I didnt like that the washer and dryer was not working or the indoor pool. I was told prior to booking by the receptionist that they had a washer and dryer. I work in healthcare so its vital that i be able to wash my uniforms. I emailed the general manager and told her i was having to wash my uniforms in the since as i had already booked it. She offered me a 10% discount. I wont be staying here again. I wouldnt have been upset if they hadnt told me a washer and dryer was available only to find out it was not.
9.0 / 10.0
The staff were very friendly and helpful. There was an issue with my requested change of dates through your site that had not been forwarded on in a timely manner but the Manager worked to overcome it.
Better wine options at the bar.
10.0 / 10.0
Great
9.0 / 10.0
Nice room central location very clean
Restaurant closed
5.0 / 10.0
Located close to our planned activities.
Room was clean and comfortable.
We were greeted with the phrase "you went through a third party" and we were told so several times. We were checked in 30 minutes after check-in time only after staff turn-over. Others were checked in as they arrived
8.0 / 10.0
Location
For the price it was underwhelming
4.0 / 10.0
We booked an executive suite that holds up to six adults which included breakfast. But they’re only giving us two passes for breakfast. There are two adults and two teenagers that want to eat breakfast which you consider the teenagers as adults and that’s fine. But this room is listed to hold up to six adults and six breakfast. The front desk said we could only have two breakfast. This makes no sense and I’m very disappointed.
10.0 / 10.0
The hotel has a restaurant and children eat breakfast for free.
No dislikes. Great location and great staff.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at AC Hotel Asheville Biltmore Village. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is AC Hotel Asheville Biltmore Village pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at AC Hotel Asheville Biltmore Village?
We found 2 amenities for this rental. This includes business facilities, and golf course (within 2 mi).
