Ameristar Casino Hotel
Top rated by guests
Most favorited





8.0Excellent
(323 Ratings)
"The room is very Clean, the staff is very nice"
Verified guestDon't miss out! Price and availability may change
3-Star Resort
Well priced for this locationPriced under area average
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Enhanced cleaningExtra health and hygiene measures to ensure your safety
Featuring a 56,000 sq ft casino, the Ameristar Casino Hotel is located in Indiana. This East Chicago hotel includes a restaurant and banquet facilities. Free WiFi access is available in guestrooms.
Business facilities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Gym
Heating
Wheelchair accessible
Bar
WiFi/Internet
Beach access
Laundry services
Accessible Parking
Beach front
Smoking allowed
Safe
Accessible by lift
Key access
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
Most favorited
8.0Excellent
(323 Ratings)
"The room is very Clean, the staff is very nice"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
6.0 / 10.0
Room
No pool or hot tub and restaurant
1.0 / 10.0
Dated & unclean
The staff
8.0 / 10.0
Comfortable and lots of dining options
Casino floor chopped up into different rooms
10.0 / 10.0
The room is very Clean, the staff is very nice
I love the place
10.0 / 10.0
Everything
Nothing
10.0 / 10.0
I go every year particularly here
I love it there
10.0 / 10.0
The view is amazing
10.0 / 10.0
Everyone was friendly and polite and the food was good
Better TV stations and a little bit more cleaning
6.0 / 10.0
Gotta go all the way to the lobby just to use the microwave normally it’s one and each floor
9.0 / 10.0
How close the beach was and the cleanliness of the casino.
4.0 / 10.0
Staff was super nice.
To much marijuana smoke, dirty carpet, loud toilet flushing and rooms don't smell great.
5.0 / 10.0
Breakfast was good, Front desk service was friendly.
Carpet in room 907 was stained, not a little stain but large, Carpet was dirty. Our feet were dirty after walking barefoot on the carpet. I would rate higher other than these 2 things. We arrived late in the evening, and were just too tired to go thru the bother of requesting another room. Other than dirty carpet, our room appeared to be clean.
1.0 / 10.0
Clean
Air conditioning in room didn’t work! Front desk was notified.
8.0 / 10.0
Very pretty hotel from the outside landscaping seemed to be in good shape
Didn’t really like the location. Nothing was around it. Found a black flip-flop underneath my bed that was not mine and my friend. I found a Q-tip by the floor lamp that was not hers.
10.0 / 10.0
The property is very clean and the are is nice,quiet and beautiful One of the front desk staff is not that nice but overall everything is beautiful
Nothing
7.0 / 10.0
Overall hotel as a whole was okay.
The desk team was not to friendly with customers but pretty well acquainted with each other. Also the toilets in the room sits to low!
10.0 / 10.0
I like everything
The room didn’t have a microwave, and I requested a room with a view , it was my husband birthday so it was special. But the reception lady did not give it to me and she had an attitude. Matter of fact all the receptionists had attitudes . Need more friendlier staff.
1.0 / 10.0
Close to the Marina and beach
Hotel room smells like smoke. Not only the rooms when you walk into the lobby you smell smoke. All I seen was people smoking outside and the Casino was full of smoke.
8.0 / 10.0
The room size was very spacious. The bathroom has plenty of space and included both a shower and separate tub area. I was glad that the hotel was smoke free, as the attached casino was not. The hotel is near the marina, so you can get some nice views.
The location seemed a bit isolated. There are no other restaurants, shopping etc. in the immediate area. You definitely need transportation.
1.0 / 10.0
There was a big hole in the bathroom in the ceiling where water looked like it was dripping. The room itself was dirty. We found old towels hidden behind the couch was just not a good place to stay. We didn’t end up sleeping in the bed. It was so bad.
We like the casino, but that was about it
1.0 / 10.0
Location and restaurants were decent.
We had a problem with the HVAC. The first room was hot (71-74) and it wouldn’t cool down, so they sent up maintenance. They changed the filter (disgusting!!! Room 708) and shut off the heat but it didn’t help. They changed our room at 1am and the second room was worse (no air movement, possible fleas, and temps 72-74). We were sweating and itching all night and I asked myself what are the odds! In the AM, we told the staff at the registration desk and they didn’t do anything to fix our situation and admitted the water chiller was turned on that morning. apparently cold water is what they use to cool their rooms so anybody that stayed that night was just out of luck. It’s a casino, so the house making money is the game but don’t gamble on a bad review simply to make a few hundred dollars…
4.0 / 10.0
The room have a horrivle smell of tobacco.
The room size is good.
10.0 / 10.0
The room was outstanding, especially the bathroom. The bed was comfortable enough.
The pillows on the bed were a bit uncomfortable.
9.0 / 10.0
Everything especially the hospitality
The casino was a little different from when I use to come so I was a little confused
7.0 / 10.0
It was a nice get a way
Not that clean
9.0 / 10.0
The atmosphere and the ESPN restaurant food.
That I had to leave.
7.0 / 10.0
Hotel is just ok, no bells or whistles. If it’s a room you want it’s a room you’ll get. The bathroom is massive with both a tub and a shower which I appreciated, and the toilet in its own room.
Casino was fun, didn’t win anything but it was alright.
Service isn’t overall friendly, you can see they just doing a job, their hearts aren’t in it. The rooms are dated and showing signs of wear and tear. It’s just basic. Only stayed one night and it was ok.
3.0 / 10.0
We sweated our butts off all night because you can't control the AC. We had no toilet paper in our room, and when we went to the desk, she gave us an attitude and basically threw it at us. We told her to take it up there. It smells of weed throughout the whole hotel. The people next to us were having a party in the room the whole night with music blaring. Definitely will not be revisiting.
9.0 / 10.0
Comfortable, convenient location
No microwave
5.0 / 10.0
Big room
Terrible experience in the hotel restaurant. If you don't play in the casino the food choice is limited and the food is awful
9.0 / 10.0
Familiar faces of staff that have been employed here at this hotel and Casino for years since I’ve been patronizing the facility. Thank you for keeping them employed.
Staff thinking you were just the average patron, I’m sure you get some undesirable patrons, but I go the extra mile to be courteous and kind, and just would like to be reciprocated too and shown appreciation for my efforts.
9.0 / 10.0
the facility was very nice and the staff was nice. even the restaurant was good
the smell of cigarette smoke
10.0 / 10.0
clean
8.0 / 10.0
Everything
FAQs
Is parking included with this resort?
Parking is not specified as an available amenity at Ameristar Casino Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
We didn’t find pool listed as an amenity for this resort. It may be worth double checking if a pool is important for your stay.
Is Ameristar Casino Hotel pet friendly?
Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Ameristar Casino Hotel?
We found 24 amenities for this rental. This includes business facilities, concierge services, free wifi/internet, free parking, and air conditioning.
