Home2 Suites by Hilton Ridgeland

Staff was great

For being such a new hotel appears finishing out was less than perfect.

Staff was excellent to deal with. I could have not been happier with how I was treated. The rooms were very clean and comfortable.

The friendly staff and clean rooms

It was conveniently located to where I needed to be during our stay. Getting to the place, however, was a bit difficult because, from the street, there is no signage. Staff were friendly and the lounge and dining area were clean and tidy. The bed was fairly comfortable as were the pillows.

The air conditioning unit was loud and made obnoxious scratching sounds often on during the night. The bathroom showed signs of a rush job during construction. There was zero turn down service between the first and second nights. Bed was not made, place was not picked up and more importantly, things like coffee cups and Coffee/creamer were not replaced. The in-room coffee maker itself was pretty lousy and made a cup of brown water that could not be consumed.