Castaway Bay by Cedar Point Resorts
Top rated by guests





8.1Excellent
(619 Ratings)
"Loved it wasn't overly crowded. Very clean place. Nice upgraded stay."
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3-Star Hotel
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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This hotel features admission to the on-site indoor water park and has an outdoor pool with sun terrace. Cedar Point Amusement Park and Cedar Point Shores Water Park are 1.6 mi from the hotel.
Business facilities
Golf course (within 2 mi)
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Heating
Wheelchair accessible
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Beach access
Shared living spaces
Laundry services
Family friendly
Safe
Accessible by lift
Housekeeping available
Cleaning products
$$$$
Top rated by guests
8.1Excellent
(619 Ratings)
"Loved it wasn't overly crowded. Very clean place. Nice upgraded stay."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
8.0 / 10.0
We loved the park and all the things to do with the little ones
The breakfast food and the prices of food
10.0 / 10.0
Loved it wasn't overly crowded. Very clean place. Nice upgraded stay.
Walls are very thin. Can hear everything in halls and next room.
9.0 / 10.0
Very clean. Had everything there we needed.
Icy sidewalks in front of handicap parking.
5.0 / 10.0
Our 3yo enjoyed the mascots throughout the hotel and the arcade! The lobby also has plenty of tables so we congregated down their often.
Under staffed so part of the water park was not operating, arcade was said to open at 9a but didn’t until 10a. I wish the rooms were more spacious for socializing after hours.
10.0 / 10.0
Very professional and kid friendly!
Nothing!
6.0 / 10.0
Very kid friendly and family oriented
The hot tub was closed both days of our stay and also a good bit of the water park. We were told it was due to maintenance on the hot tub and staffing issues. We came there on a family getaway for Christmas. I understand it’s the holidays, but with being a business and being open over the holidays, staffing issues should not be a concern.
5.0 / 10.0
Love how Castaway Bay decorates for Christmas.
Upgraded to a room with bunks and a king bed. It was nice - but lacked some basic things. Lamps for the bunks, any hooks to hang wet swimsuits and towels on, a coffee maker.
The water park was crowded and areas were closed for no reason.
7.0 / 10.0
The food was cold I had to stand out side the fence an cut up my kids breakfast while my wife got the kids food me an my wife weren't hungry both had protein shakes for breakfast yet for my kids to go to the buffet she had to pay an didn't eat I refused an stood out side the fence an took care of my kids very rude way to treat people
All the breakfast
9.0 / 10.0
We loved the atmosphere, the holiday dance party in Santa was great touch. The staff was very nice and accommodating . The room was OK and the waterpark is really fun, my girls enjoyed it and the arcade too!
I didn’t like the cashless only option. I must have missed that on the site, but they have a loadable debit card machine, which is convenient when it worked.
Breakfast, I wish I was included with the room or one flat rate.
8.0 / 10.0
The staff, all the different types of activities for kids and adults and the waterpark was amazing
How the many cafes were a little over priced
6.0 / 10.0
Convenience of everything being in one spot
Our room smelled like diesel fuel or something it was terrible gave us headaches
10.0 / 10.0
Everything was wonderful
Nothing
10.0 / 10.0
Not as crowded and the buffet was excellent.
Front end desk associate very rude and needs to either take some training how to talk to people or find an non public association job. Lady with blue hair.
10.0 / 10.0
The enthusiastic employees doing activities.
How expensive the arcade has gotten.
5.0 / 10.0
Waterpark was clean without overpowering chlorine smell. Kids under 10 really enjoyed it.
Room had 4 bunk beds and a king bed, but no dresser and no hooks to hang wet clothing or towels, except 4 hooks placed very oddly inside shower. Room air conditioning wasn’t on upon arrival, and entire room felt damp until the next morning using the air conditioner to dehumidify the space. Some of the TV channels didn’t work. Small desk and chair, but otherwise only place to sit was on your bed, or in an odd room that seemed to be for changing, but had no door or curtain for privacy. A coffee maker in the room would have been nice, the fridge and microwave worked fine.
9.0 / 10.0
So close to Cedar Point!!
I wish housekeeping left extra garbage bags in the room. Our garbage was overflowing in the tiny pail. Wi-Fi was a little weak.
4.0 / 10.0
I did like and appreciate the friendliness of the staff.
Our room AC was not working properly, it was really loud. The beds were not comfortable, our room had a mold smell to it. We had maintenance come out and try to fix the AC, but to no avail and he didn’t seem to care. All he said was sorry. The waterpark chlorine fumes burned out eyes
10.0 / 10.0
Fun for the kids
Needs to be more clear
7.0 / 10.0
The activities for the kids.
The times the water park were open and also they did not clean our rooms
5.0 / 10.0
The water park was great. Once the children spent most of the first day playing in the water, they didn't want to do that again. Also, the location was the best for dropping off and picking up. Staff was very pleasant and gave us clean towels
when we asked.
Our room was small for three adults and two children. I paid extra for a sleeper chair and it was so lumpy and uncomfortable nobody slept in it. Our toilet had to wait 3 minutes between flushes. But the thing that really burned
me up was I paid extra for late check out (1:00pm). Our key stopped working at 11:00. We had to keep asking the
staff to let us in our room! If I pay for something that means you should of honored our room being open to us till1:00.
It just seemed like you wanted us to pay for all these extra (sleeper chair and late check out) then didn't care about the
customer as long as you got your money. Will find another hotel that cares about their customer satisfaction next time.
7.0 / 10.0
The location was good.
The cost was high, the beds are double and not queens even. Small rooms. We did not have hot water for showers one night.
8.0 / 10.0
Is the water park was very nice, I was really happy to see all of the life guards.. It really has everything a kid would want to play on.. My son loves the arcade, Is it had a great selection of games to play..
7.0 / 10.0
The location is great being just near the entrance to Cedar Point Causeway. Staff were friendly and helpful for the most part. Nice views of sunset if you have water front rooms. The hotel was clean but is showing age in some spots.
The facilities were clean and the staff was very nice. We had a few issues however, firstly the water park was not fully staffed. So a full 1/3 of the park was closed including the large waterslides, which was disappointing for the kids. Secondly our shower was out of body wash. When we called the front desk asking for a refill they told us they were out of body wash... and that was it. No attempts were made at supplying guests with an alternative body wash or anything which I find to be a poor management decision. And lastly we booked a room with 2 queen size beds. I'm not sure who supplies the hotel with their beds but they are in no way queen size. My wife and I have a queen bed at home and have plenty of room available for if one of our kids wants to sleep next to us that night. But these beds are much smaller than a queen and I think may even be smaller than a Full Size. But what's worse is they are without a doubt the hardest and most uncomfortable beds from any hotel I have ever stayed in. Three points which didn't ruin our time but definitely detracted from it.
10.0 / 10.0
It was awesome there was really no one there so it was almost just us and I’ve never and probably will never get that opportunity again but it was awesome!!!
Humongous hot tub for me and my honey to recover from our long work lives!! It was great
10.0 / 10.0
Everything was perfect
Pool could have stayed open until 9pm
3.0 / 10.0
The property was great
Reservation issues
4.0 / 10.0
My kids love the waterslides but some where closed for about 2 hours for both days we where there.
So when I check in using the affirm app they could use the that card that I used to book the trip so I essentially had to pay 2 times for the one accommodation. We stayed 3 days and never got fresh towels which was horrible. Half the attraction where closed during our stay as well. The hot tub was extremely discussing as well. I would have like to know that you couldn't process that payment time ahead of time and for the price more attractions should be open. The food was bad and the serves was very slow. We had to wait for each order we did nothing was ready. One of the sandwiches my son had was gray inside . We had to argue with the management to get something else,
6.0 / 10.0
Breakfast for my children was good they enjoyed it but was watched by employee for no reason who stood by a booth and watched my family
Privacy when trying to enjoying your breakfast and not being watch with a upset look on her face was very uncomfortable and unexpected
10.0 / 10.0
Nothing at all
10.0 / 10.0
Everyone was very friendly and excellent customer service
4.0 / 10.0
well we booked a family room that would accomodate 5 in the room there were no couch or setting area other than the bed my wife lost her ear ring under bed when she looked under bed it was disgusting she left the ear ring also was disappointed of no condomint like free coffee in the morning or fast breakfast unless you paid for
the wave
4.0 / 10.0
Room temperature
Breakfast, pool, water temperature in room,
10.0 / 10.0
We loved all the things the kids could do throughout the resort. That was very convenient, especially since kids are busy and hyper.
The prices of the food was too high considering what the food was. So we didn’t eat on the resort. We got outside food because it was more bang for our buck.
7.0 / 10.0
The esthetics were great, a very Caribbean vibe.
The waterpark could always use more cleaning and sanitizing.
3.0 / 10.0
Nest to a restaurant
Not enough rides or staff.
6.0 / 10.0
We liked the water park and the short distance to cedar point.
I rented 2 family rooms and they were both filthy. The staff wasn’t friendly at all. No luggage carts were available. The elevator was extremely dirty and navigating through the hotel was confusing.
9.0 / 10.0
We loved our view of the bay outside our room!
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Castaway Bay by Cedar Point Resorts. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Castaway Bay by Cedar Point Resorts. Enjoy the water!
Is Castaway Bay by Cedar Point Resorts pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Castaway Bay by Cedar Point Resorts?
We found 21 amenities for this rental. This includes business facilities, golf course (within 2 mi), free wifi/internet, free parking, and air conditioning.
