SureStay Hotel by Best Western Helen Downtown
Top rated by guests





8.5Excellent
(1,116 Ratings)
"Very nice spacious room!"
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Located in the heart of a German alpine-inspired, this motel features a continental breakfast and heated outdoor pool. The Chattahoochee River is 10 minutes’ walk away.
Business facilities
Golf course (within 2 mi)
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Heating
Wheelchair accessible
Balcony/Terrace
WiFi/Internet
Garden
Family friendly
Smoking allowed
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
9.0 / 10.0Outstanding·Mar 2026
Staff were amazing!! The hotel is a small comfortable place, super clean and well located.
The bed was a bit hard for my taste, but I understand you can't satisfy everyone.
9.0 / 10.0Outstanding·Mar 2026
Friendly staff. Clean facilities. Good variety of breakfast.
The TV in the room was unplugged and turned off, so it was a little inconvenient to try and watch it. And the volume didn’t work so we couldn’t turn it down.
10.0 / 10.0Outstanding·Feb 2026
Very nice spacious room!
6.0 / 10.0Average·Mar 2026
It was close to downtown Helen, staff were kind
I specifically ordered a suite for the whirlpool. They gave me a room where the whirlpool was broken. When I spoke to them the next morning they said they would give me a free night on best western rewards if I signed up. They only gave me 500 points. It takes 5000-7000 for a free night. Also, I found leaves in the bed sheets.
$$$$
Top rated by guests
8.5Excellent
(1,116 Ratings)
"Very nice spacious room!"
Verified guestDon't miss out! Price and availability may change
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at SureStay Hotel by Best Western Helen Downtown. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at SureStay Hotel by Best Western Helen Downtown. Enjoy the water!
Is SureStay Hotel by Best Western Helen Downtown pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at SureStay Hotel by Best Western Helen Downtown?
We found 19 amenities for this rental. This includes business facilities, golf course (within 2 mi), free wifi/internet, free parking, and air conditioning.
