Heidi Motel - Helen
Top rated by guests





8.4Excellent
(1,778 Ratings)
"Beautiful and very convenient"
Verified guestDon't miss out! Price and availability may change
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
The Heidi Motel is located in the historic Helen city center, which features shopping and dining options. Guests will enjoy free property-wide WiFi throughout their stay.
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Heating
Wheelchair accessible
Balcony/Terrace
WiFi/Internet
Garden
Accessible Parking
Fireplace
Outdoor Cooking
Family friendly
Smoking allowed
Toilet with grab rails
Key access
Fire alarm
Fire extinguisher
Cleaning products
10.0 / 10.0Outstanding·Mar 2026
Beautiful and very convenient
Nothing
10.0 / 10.0Outstanding·Mar 2026
Loved the fireplace, hot tub, and spacious room. All was clean.
The shower / tub are dated, but clean.
9.0 / 10.0Outstanding·Mar 2026
Convenient and close to everything in walking distance
No office for the property only text.
5.0 / 10.0·Mar 2026
It’s conveniently located in Helen. You can walk just about anywhere within minutes. Betty’s is across the street. Perfect for coffee and breakfast sandwiches every morning. Plus anything else you might need.
There are nice chairs to sit outside on the hill looking down at all the people and cars. You can hear music playing from different restaurants. The church bells ringing is nice too.
We’ve stayed at the Heidi many times. It used to be personal and had friendly staff on site. It’s all virtual so the personal touch is completely gone. You text “refresh” or “DND”. That’s all the communication you have.
My biggest problem was that the rooms were dirty. The first room had a ton of dust, crumbs and change in the floor. The bathroom didn’t look like it was cleaned at all. There was hair on the floor, tub and it was just dirty. The floor was dirty. The tub had a rubber mat that you could see all of the scum , dirt, and hair trapped underneath it. I called and they gave us another room. Room #2 wasn’t any better. She tried to give me a third room but it only had one bed. She said housekeeping would come and clean the first room for us. We left for a couple hours. I bought cleaning supplies just in case. When we returned. It looked like the change on the floor was the only thing picked up. The bathroom was untouched. I cleaned the floor, tub and toilet. We thought about leaving, but I didn’t have a front desk or anyone to discuss anything with. Or show any staff what I had to do. So we made the best of it. The first time we stayed here, I remember how clean it was and how personal. We stayed every year until the kids were too big to all stay in one room. We decided to come back for spring break. I regret not reading the reviews first. There are similar stories with the same complaints. So read the reviews. They are accurate.
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Top rated by guests
8.4Excellent
(1,778 Ratings)
"Beautiful and very convenient"
Verified guestDon't miss out! Price and availability may change
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this motel has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this motel?
Parking is not specified as an available amenity at Heidi Motel - Helen. For more information, we encourage you to contact the property about where to park.
Is there a pool at this motel?
We didn’t find pool listed as an amenity for this motel. It may be worth double checking if a pool is important for your stay.
Is Heidi Motel - Helen pet friendly?
Yes! This motel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Heidi Motel - Helen?
We found 20 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and pets allowed.
