Clarion Pointe Sevierville-Pigeon Forge
Top rated by guests





8.2Excellent
(787 Ratings)
"Good breakfast clean room"
Verified guestDon't miss out! Price and availability may change
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
The Clarion Pointe Sevierville-Pigeon Forge is located near Pigeon Forge, Gatlinburg and Knoxville, providing convenient access to the area's most popular attractions, including Great Smoky Mountains National Park and Dollywood amusement park.
Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Heating
WiFi/Internet
Garden
Accessible by lift
Housekeeping available
Cleaning products
$$$$
Top rated by guests
8.2Excellent
(787 Ratings)
"Good breakfast clean room"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Good breakfast clean room
10.0 / 10.0
The staff was excellent especially the lady that was working in the breakfast room. She was very helpful and very kind.
Close to everything we needed. We were traveling through on our way south.
7.0 / 10.0
Clean and comfortable. Stay on the back side if you can. It's very close to the road and the traffic noise w a s horrible.
The traffic noise.
4.0 / 10.0
The property was a relatively convenient location to both Pigeon Forge and Sevierville. Staff were nice. Rooms were mostly clean.
You can tell it’s a somewhat renovated facility. The outside has more curb appeal than the inside. Rooms are still suffering from the 1980s. I did not find the beds very comfortable, and the pillows were just the same.
The towels, although visibly clean, had a smell of stale cooking grease and borax. The walls are paper thin. I could hear the television 2 rooms down just as clearly as I could hear mine. The breakfast is edible but less than “good”. I’m not sure I’ve ever had eggs, biscuits, and Italian sausage. Kind of a weird protein. They used crock pots instead of industrial warmers. At least the juice wasn’t watered down.
10.0 / 10.0
The location was great and they staff super friendly. The beds were comfortable and the pillows were the best
I didn’t like that fact that I only stayed one night because it was time to go home
5.0 / 10.0
Ok bed
Front desk guy was very rude
5.0 / 10.0
We parked at the back entrance. While there was handicap parking there was no handicap ramp. So I had to go all the way back to the front of the building to get to my room
No handicap ramp at exit doors by the handicap parking and continental breakfast was sparse.
10.0 / 10.0
Very clean and staff was very helpful. We had just been in car accident and they accommodated very well with a late check out with someone coming to pick us up from out of town.
Very Clean
7.0 / 10.0
Location and price.
8.0 / 10.0
The property is close to everything.
The toilet kept making random running noises at night, but other than that the stay was nice.
9.0 / 10.0
Check in was really easy. The staff was polite and very welcoming. Hotel was clean.
1.0 / 10.0
The location was great
We were put into a room on the first floor, about an hour into being in the room we had a roach run across the ceiling and found others in a cabinet. We packed everything up and went down to the desk and the receptionist looked at me like I was crazy when I told him there were roaches. They put us in a room on the 3rd floor and we immediately saw a roach run across the floor when walking into the room and there were multiple behind the fridge and babies on the table. Needless to say we left, I asked for a refund at the front desk and was told that he couldn’t until his manager was in the next morning. I called the next morning at the time she was supposed to be in and was told she was busy and would call me back, I waited 2 hours and never got a call so I called back and was then told she was never in. Long story short it took all day and me calling corporate to finally get a refund and while on the phone with corporate the manager “got in”.
I would NOT recommend staying here!!
I put in pictures of the roaches we were able to get a picture of.
8.0 / 10.0
Close to everything
Sink was clogged
9.0 / 10.0
Reasonable price
Cleanly maintained
Nice fragrance
Friendly staff
Couldn’t find bathroom exhauster switches.
6.0 / 10.0
Clean, well located, cheap
Not updated, small showers/bathrooms, hard beds.
8.0 / 10.0
Pet friendly
The tv was difficult to operate.
6.0 / 10.0
Check in was easy, price was good for location, breakfast was good
When you take a shower the water runs out of shower into bathroom floor making it very slick and risky for falling. The water then runs out into the room making the carpet in front of the sink area wet and nasty. Everything in the room always felt moist.
7.0 / 10.0
Clean and comfortable. Much better than our last visit. A pleasant stay.
Breakfast is still pretty bad.
7.0 / 10.0
The staff was friendly and we stayed at the end of the hall so it was quite
The bed was uncomfortable, the bathroom opened up facing the bed so if a person was getting dressed while the other slept the light would wake them up. The air conditioner unit was not cooling as well as should.
8.0 / 10.0
Clean and accommodating staff , conveniently located to shopping.
Internet kept dropping, small room with no chairs to relax in
3.0 / 10.0
Not much.
The staff, not pet friendly (no potty area), the tiny rooms with hard beds, and the payment system.
5.0 / 10.0
The location was excellent. Just a short drive to everything my family wanted to experience.
I didn't like being in the 3rd floor. The hotel knew I was traveling with a dog. I assumed we would be on the 1st floor. Allegedly nothing was available on the first floor when we arrived. I'm always suspicious of this claim at hotels.
9.0 / 10.0
Cost for people was good value Nice large clean rooms
$25 per pet per night is really expensive weird flushing toilet pocket bathroom door hard to close
8.0 / 10.0
Didn't have breakfast.
Localation
8.0 / 10.0
Location- availability- value- great staff - clean
4.0 / 10.0
Breakfast was good. Kids liked the pool.
Staff was friendly and helpful
We arrived and got our room. We unpacked. Decided to let the kids swim before pool closed. Upon returning to room, we kept hearing water dripping. The source was water dripping inside the shower from the light in shower. Reported it to front desk. We was moved to another room. Had to repack and get the kids up at 10:45 pm to move to different room. Were as we had to unpack and get kids to bed again. Wifi was a hassle to get, never did get it for tv. Gave up and went to bed.
9.0 / 10.0
The location was great, the room was comfortable and clean.
The property could use some upgrades, the bathroom is very small.
10.0 / 10.0
Very helpful and friendly staff. Clean rooms and great breakfast. Love that the room had an refrigerator and microwave.
People letting their dogs use the floor in front of the elevator doors to pee and not cleaning up after them. Not the staffs fault.
2.0 / 10.0
The staff were friendly
Objectively, this is my experience, and I could have just had a poor one. However, the breakfast was not as others described as “excellent.” The eggs seemed as though they were mixed to be scrambled, then baked and broken to resemble scrambled eggs. The effect was mixed hard boiled eggs. The bacon/sausage was absent and instead was a kind of chicken kielbasa.
The beds were really hard. I understand it’s standard for hotels to buy firmer beds for them the last longer, but it was too firm. The biggest problem, are how thin the walls are…we were awoken twice in the middle of the night by our neighbors in a screaming match and dogs barking. If you are a single person, just in town for work and only needing a place to sleep-sure. If you’re looking for restful stay-no.
10.0 / 10.0
From check in with Susie- very pleasant and professional- to departure: room very clean, great value for our money, great location!
Clean, comfortable beds, great value
7.0 / 10.0
Great location and the breakfast was good.
The shower door was terrible and doesn’t stay closed. The bathroom in general was small.
6.0 / 10.0
The pool was nice, workers were friendly and it was pretty clean.
The breakfast was gross. We only ate it one day and went out the rest because of it.
10.0 / 10.0
The breakfast was great. Lots of options..
10.0 / 10.0
First for all the front desk treated us with kindness and was very helpful when it came to finding things to do since it was our first time being in Tennessee. The cleanest of the room was great. The bed was definitely comfortable. Also, the location was in a great place where we really didn’t have to travel far unless I really wanted to. The Tanger outlet was on that strip all activities. Also was on that strip.We ate at places that I couldn’t eat at home and it was great and wonderful. It was just great all the way around. I would definitely come back.
I thought the breakfast would’ve been better than what it was.
9.0 / 10.0
Was nice breakfast exalent room and room service
I liked it all
10.0 / 10.0
We stayed 4 nights. The hotel was a good hub for Pigeon Forge and Gatlinburg activities. It was clean and the breakfast was good. I would stay again.
My only complaint was that the air conditioner didn't cool as I needed. I did talk to the owner and was informed about why the A/C was the size it was. I appreciate the time he took to explain.
8.0 / 10.0
It was good
8.0 / 10.0
Clean, beds were comfortable
The walk-in showers need updated. My mom could not stand in it.. too slick and only one grab bar and the door does not latch. You can swing it in or out. The bathroom floor gets slick from the film it gets from the shower due to no exhaust fan in the bathroom
8.0 / 10.0
Location was perfect....traffic light in & out directly in/out of the parking lot! Close to where we needed to go, lots of restaurants nearby but not jammed up inside the heavy traffic stuff either. Beds & pillows were very comfy. Shower was good & hot. Breakfast was the usual but good.
Shower door did not keep water from flooding the floor....not sealed & no proper water drainage keeping the water inside the shower. TV did not have a guide to select what to watch, much less proper instructions how to turn it on. Rooms on the highway side are VERY noisy with all the constant traffic.
8.0 / 10.0
The comfy beds and the price was good
I wish the beds were bigger and the pool to be cleaner and when we don’t have are sign up please clean are room
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Clarion Pointe Sevierville-Pigeon Forge. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Clarion Pointe Sevierville-Pigeon Forge. Enjoy the water!
Is Clarion Pointe Sevierville-Pigeon Forge pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Clarion Pointe Sevierville-Pigeon Forge?
We found 13 amenities for this rental. This includes business facilities, free wifi/internet, free parking, air conditioning, and pool.
