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Clarion Pointe Sevierville-Pigeon Forge

Top rated by guests

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Property building

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8.2Excellent

(758 Ratings)

"Very clean and staff was very helpful. We had just been in car accident and they accommodated very well with a late check out with someone coming to pick us up from out of town."

Verified guest

Don't miss out! Price and availability may change

8.2 / 10.0

Excellent(758 Ratings)

Hotel in Sevierville, TN

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

The Clarion Pointe Sevierville-Pigeon Forge is located near Pigeon Forge, Gatlinburg and Knoxville, providing convenient access to the area's most popular attractions, including Great Smoky Mountains National Park and Dollywood amusement park.

Amenities at Clarion Pointe Sevierville-Pigeon Forge

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Parking

TV

Garden

Free parking

Map of Sevierville, TN

city location on map

Nearby attractions

The Island in Pigeon Forge

Ripley's Aquarium of the Smokies

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

Top rated by guests

8.2Excellent

(758 Ratings)

"Very clean and staff was very helpful. We had just been in car accident and they accommodated very well with a late check out with someone coming to pick us up from out of town."

Verified guest

Don't miss out! Price and availability may change

$$$$

8.2 / 10.0

Excellent(758 Ratings)

Hotel in Sevierville, TN

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Sevierville, TN

city location on map

Nearby attractions

The Island in Pigeon Forge

Ripley's Aquarium of the Smokies

Available Rooms

About this hotel

The Clarion Pointe Sevierville-Pigeon Forge is located near Pigeon Forge, Gatlinburg and Knoxville, providing convenient access to the area's most popular attractions, including Great Smoky Mountains National Park and Dollywood amusement park.

Amenities

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Parking

TV

Garden

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

8.2 / 10.0

Excellent(758 Ratings)

100% verified reviews

10.0 / 10.0

Great

Very clean and staff was very helpful. We had just been in car accident and they accommodated very well with a late check out with someone coming to pick us up from out of town.

Very Clean

7.0 / 10.0

You get what you pay for. Nothing fancy but it was clean and comfortable for the amount of time you actually spend in th

Location and price.

8.0 / 10.0

Nice facility, quiet and pet friendly. Would stay again!

The property is close to everything.

The toilet kept making random running noises at night, but other than that the stay was nice.

9.0 / 10.0

Nice stay for the price.

Check in was really easy. The staff was polite and very welcoming. Hotel was clean.

1.0 / 10.0

Terrible.

The location was great

We were put into a room on the first floor, about an hour into being in the room we had a roach run across the ceiling and found others in a cabinet. We packed everything up and went down to the desk and the receptionist looked at me like I was crazy when I told him there were roaches. They put us in a room on the 3rd floor and we immediately saw a roach run across the floor when walking into the room and there were multiple behind the fridge and babies on the table. Needless to say we left, I asked for a refund at the front desk and was told that he couldn’t until his manager was in the next morning. I called the next morning at the time she was supposed to be in and was told she was busy and would call me back, I waited 2 hours and never got a call so I called back and was then told she was never in. Long story short it took all day and me calling corporate to finally get a refund and while on the phone with corporate the manager “got in”. I would NOT recommend staying here!! I put in pictures of the roaches we were able to get a picture of.

8.0 / 10.0

Great location

Close to everything

Sink was clogged

9.0 / 10.0

Overall experience is good and highly recommended for the quality of stay

Reasonable price Cleanly maintained Nice fragrance Friendly staff

Couldn’t find bathroom exhauster switches.

6.0 / 10.0

A cheaper version of a Holiday Inn and not as updated, but a decent stay for the cost.

Clean, well located, cheap

Not updated, small showers/bathrooms, hard beds.

8.0 / 10.0

I would stay again.

Pet friendly

The tv was difficult to operate.

6.0 / 10.0

Bathroom updates needed

Check in was easy, price was good for location, breakfast was good

When you take a shower the water runs out of shower into bathroom floor making it very slick and risky for falling. The water then runs out into the room making the carpet in front of the sink area wet and nasty. Everything in the room always felt moist.

7.0 / 10.0

It was good for the 2 nights but if longer it would have gotten uncomfortable

The staff was friendly and we stayed at the end of the hall so it was quite

The bed was uncomfortable, the bathroom opened up facing the bed so if a person was getting dressed while the other slept the light would wake them up. The air conditioner unit was not cooling as well as should.

7.0 / 10.0

Pleasant

Clean and comfortable. Much better than our last visit. A pleasant stay.

Breakfast is still pretty bad.

8.0 / 10.0

Overall pleased and affordable. Was in town for Fall Rod Run

Clean and accommodating staff , conveniently located to shopping.

Internet kept dropping, small room with no chairs to relax in

3.0 / 10.0

Rude staff, there was nowhere to let the dogs use the restroom, the bed was hard as a rock.

Not much.

The staff, not pet friendly (no potty area), the tiny rooms with hard beds, and the payment system.

5.0 / 10.0

Small but clean rooms, helpful staff. Decent breakfast.

The location was excellent. Just a short drive to everything my family wanted to experience.

I didn't like being in the 3rd floor. The hotel knew I was traveling with a dog. I assumed we would be on the 1st floor. Allegedly nothing was available on the first floor when we arrived. I'm always suspicious of this claim at hotels.

9.0 / 10.0

High pet fees

Cost for people was good value Nice large clean rooms

$25 per pet per night is really expensive weird flushing toilet pocket bathroom door hard to close

8.0 / 10.0

Okay

Didn't have breakfast.

Localation

8.0 / 10.0

Enjoyed our stay there 👍

Location- availability- value- great staff - clean

4.0 / 10.0

Hassle and stressful after a long drive.

Breakfast was good. Kids liked the pool. Staff was friendly and helpful

We arrived and got our room. We unpacked. Decided to let the kids swim before pool closed. Upon returning to room, we kept hearing water dripping. The source was water dripping inside the shower from the light in shower. Reported it to front desk. We was moved to another room. Had to repack and get the kids up at 10:45 pm to move to different room. Were as we had to unpack and get kids to bed again. Wifi was a hassle to get, never did get it for tv. Gave up and went to bed.

9.0 / 10.0

Great value

The location was great, the room was comfortable and clean.

The property could use some upgrades, the bathroom is very small.

10.0 / 10.0

Wonderful and caring staff always.

Very helpful and friendly staff. Clean rooms and great breakfast. Love that the room had an refrigerator and microwave.

People letting their dogs use the floor in front of the elevator doors to pee and not cleaning up after them. Not the staffs fault.

2.0 / 10.0

Exhausting

The staff were friendly

Objectively, this is my experience, and I could have just had a poor one. However, the breakfast was not as others described as “excellent.” The eggs seemed as though they were mixed to be scrambled, then baked and broken to resemble scrambled eggs. The effect was mixed hard boiled eggs. The bacon/sausage was absent and instead was a kind of chicken kielbasa. The beds were really hard. I understand it’s standard for hotels to buy firmer beds for them the last longer, but it was too firm. The biggest problem, are how thin the walls are…we were awoken twice in the middle of the night by our neighbors in a screaming match and dogs barking. If you are a single person, just in town for work and only needing a place to sleep-sure. If you’re looking for restful stay-no.

10.0 / 10.0

I would recommend you to stay in this hotel!

From check in with Susie- very pleasant and professional- to departure: room very clean, great value for our money, great location!

Clean, comfortable beds, great value

7.0 / 10.0

Great location and comfortable.

Great location and the breakfast was good.

The shower door was terrible and doesn’t stay closed. The bathroom in general was small.

6.0 / 10.0

Not bad for the price but definitely could be better

The pool was nice, workers were friendly and it was pretty clean.

The breakfast was gross. We only ate it one day and went out the rest because of it.

10.0 / 10.0

overall everything was great checking out was easy and straight to the point we would definitely be

First for all the front desk treated us with kindness and was very helpful when it came to finding things to do since it was our first time being in Tennessee. The cleanest of the room was great. The bed was definitely comfortable. Also, the location was in a great place where we really didn’t have to travel far unless I really wanted to. The Tanger outlet was on that strip all activities. Also was on that strip.We ate at places that I couldn’t eat at home and it was great and wonderful. It was just great all the way around. I would definitely come back.

I thought the breakfast would’ve been better than what it was.

9.0 / 10.0

Will do it again

Was nice breakfast exalent room and room service

I liked it all

10.0 / 10.0

Very comfortable, clean and breakfast was great

The breakfast was great. Lots of options..

10.0 / 10.0

Will stay again

We stayed 4 nights. The hotel was a good hub for Pigeon Forge and Gatlinburg activities. It was clean and the breakfast was good. I would stay again.

My only complaint was that the air conditioner didn't cool as I needed. I did talk to the owner and was informed about why the A/C was the size it was. I appreciate the time he took to explain.

8.0 / 10.0

Need to upgrade the shower heads

It was good

8.0 / 10.0

It was good beside the bathroom.

Clean, beds were comfortable

The walk-in showers need updated. My mom could not stand in it.. too slick and only one grab bar and the door does not latch. You can swing it in or out. The bathroom floor gets slick from the film it gets from the shower due to no exhaust fan in the bathroom

8.0 / 10.0

May use again?

Location was perfect....traffic light in & out directly in/out of the parking lot! Close to where we needed to go, lots of restaurants nearby but not jammed up inside the heavy traffic stuff either. Beds & pillows were very comfy. Shower was good & hot. Breakfast was the usual but good.

Shower door did not keep water from flooding the floor....not sealed & no proper water drainage keeping the water inside the shower. TV did not have a guide to select what to watch, much less proper instructions how to turn it on. Rooms on the highway side are VERY noisy with all the constant traffic.

8.0 / 10.0

I did enjoy staying there

The comfy beds and the price was good

I wish the beds were bigger and the pool to be cleaner and when we don’t have are sign up please clean are room

10.0 / 10.0

Great

Very exceptional staff

Comfortable

8.0 / 10.0

Decent, clean, value for money

Decent, clean, good location, facilities working all right, some breakfast.

Single-glass windows so noise from the highway - earplugs save us as usual. Breakfast very basic although that's quite standard to keep prices down with the recent years' inflation.

7.0 / 10.0

Nice and will stay again

Clean & convenience

10.0 / 10.0

Perfect for us.

Excellent stay. Was very pleased to find nice accommodations that allowed pets.

No complaints

10.0 / 10.0

We enjoyed it

Very clean

10.0 / 10.0

Great Stay

The breakfast was good and the staff is always friendly and very helpful.

Nothing I didn’t like

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