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Laurel Inn

Top rated by guests

Facade/entrance

8.5Excellent

(188 Ratings)

"Location and cleanliness. We have stayed at Laurel Inn many times."

Verified guest

Don't miss out! Price and availability may change

8.5 / 10.0

Excellent(188 Ratings)

Apartment in Gatlinburg, TN

2 guests · 1 bedroom · 1 bath

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this apartment rental

This property is a 10-minute walk from the central Gatlinburg strip. It features accommodations with free Wi-Fi and a kitchenette with dining area.

Amenities at Laurel Inn

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Fireplace

Parking

Balcony or Patio

Dishwasher

TV

Free parking

Map of Gatlinburg, TN

city location on map

Nearby attractions

The Island in Pigeon Forge

Ripley's Aquarium of the Smokies

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

Top rated by guests

8.5Excellent

(188 Ratings)

"Location and cleanliness. We have stayed at Laurel Inn many times."

Verified guest

Don't miss out! Price and availability may change

$$$$

8.5 / 10.0

Excellent(188 Ratings)

Apartment in Gatlinburg, TN

2 guests · 1 bedroom · 1 bath

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Gatlinburg, TN

city location on map

Nearby attractions

The Island in Pigeon Forge

Ripley's Aquarium of the Smokies

About this apartment rental

This property is a 10-minute walk from the central Gatlinburg strip. It features accommodations with free Wi-Fi and a kitchenette with dining area.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Fireplace

Parking

Balcony or Patio

Dishwasher

TV

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

8.5 / 10.0

Excellent(188 Ratings)

100% verified reviews

10.0 / 10.0

Nice location and peaceful there. The view is great especially at night

Location and cleanliness. We have stayed at Laurel Inn many times.

N/A

10.0 / 10.0

Loved our stay! Will stay again for sure!

Our original room had a problem.. we got upgraded to a suite at no extra charge! We really appreciated it!!!!

No complaints!

9.0 / 10.0

Convenient location. Easy check in and out. Comfortable little condo.

Location was good, loved the stairs down to the street for the walk to the strip. Check in and out was easy. Very clean and comfortable. The balcony was really nice. Beds were comfortable. Well equipped kitchen for our needs.

Price. About $50 less per night would be totally worth it.

9.0 / 10.0

Great property but bit snug for bigger families. Love the quiet and staff was great

Quiet and easy to get to

The rooms were a bit small for our group to move around in

10.0 / 10.0

Everything you need was there would stay there definitely again

Very nice love seeing the bear

No compliance

10.0 / 10.0

Mary is very helpful.

The balcony is great. I can't wait tocome back.

N/A

8.0 / 10.0

Family mini vacation

The condo was clean and well taken care of. The balcony was a plus. Location was walking distance to downtown. The pool was quite nice. Watching the bears was also fun to see.

No complaints

9.0 / 10.0

Cozy

My room was adorable and very easy to get too and get around the area. It was very cozy and had what I needed Id come back here for sure

My room. The living room had a mildew smell to it. But other than that I loved my room id definitely come back here

2.0 / 10.0

Booking.com made mistake for the Laurel Inn 4001 booked. I couldn't stay this hotel.

my recent booking made through Booking.com at Laurel Inn, room 401, under confirmation number 6885728515. My stay was scheduled from July 11 to July 13, 2025, for two guests. Before making the reservation, I selected room 401 specifically because the listing—both in photos and descriptions—indicated the presence of a Jacuzzi bath, which justified the higher price compared to rooms with standard bathtubs. This amenity was important for my travel experience, and it influenced my decision to choose that property and pay the premium rate. Upon arrival, I faced several issues: The access code provided by Booking.com did not work, leaving me locked out of the room. I was informed that room 401 had been booked under someone else’s name, and my booking information was not found in their system. The Laurel Inn representative then directed me to Olde Gatlinburg Rentals, where I was told: Laurel Inn does not offer rooms with Jacuzzi baths. My booking had not been properly registered.

5.0 / 10.0

Noisy Neighbors!

Location and the room was very nice!

I didn’t like being kept up or awakened in the middle of the night by upstairs neighbors.

5.0 / 10.0

Overall, the stay was disappointing and fell short of expectations.

I do not have much positive to share, as the number of issues I encountered during my stay significantly outweighed the aspects I liked. Perhaps the location was the one redeeming quality.

I booked this apartment for a family trip to the Smoky Mountains and, unfortunately, the experience did not meet my expectations especially given the premium price I paid, likely due to last minute booking. The apartment was referred to me by a colleague, so I had high hopes. However, I was not provided with any details about the floor plan beforehand. Upon arrival, I noticed that the unit was located at the end of the floor, with a large pile of garbage situated right outside our window. This trash remained there throughout our stay, attracting flies and creating an unpleasant environment. Inside the apartment, the condition of the amenities was disappointing. The kitchenette came with two burners one was non-functional and the other worked only intermittently. The TV remote in the living room did not work, which made it impossible to change channels. The cookware and utensils provided did not appear to be clean, and I was uncomfortable using them due to hygiene concerns. Additionally, the wall above the sofa showed visible water marks and paint damage, which detracted from the overall appearance and made the space feel neglected. Given the high cost and the range of issues we encountered, I did not feel the apartment provided good value for money. I will likely explore other options in the future. I hope the owner takes this feedback constructively and makes improvements to ensure a better experience for future guests.

8.0 / 10.0

Best view, best location and best value for money if u wanna spot bear

Location is the best part! The easy accessibility to downtown and the best view u can get from bottom is the plus point. We have been here 2 times and both times minimum 2-3 bears have visited the property roaming into parking area and passing by

The bathrooms are slightly small, and commode was wobbly. Towels though clean were old and may be refreshing them would be gr8. Sofa and carpet of steam cleaned will make the cleanliness level go above average

8.0 / 10.0

The weather was great

Close to downtown

Bedroom with garden tub made the room very tight to move around and store luggage

8.0 / 10.0

Good

I’m up late at night and every time we stay there ,there is a lot of banging around and what sounds like construction of some kind going on in at least one room and sometimes more. Sometimes it wakes us but not this visit.

10.0 / 10.0

Very peaceful enjoyable stay.

The location is great. You're in the city but it's not noisy at all. Walking distance to alot of places.

9.0 / 10.0

All in all it was convenient and clean

The price

The water pressure

10.0 / 10.0

I would highly recommend this property

Very comfy

Nothing

5.0 / 10.0

Passable

The location was described well and made it easy to get to the main area of town

The condo was not especially clean. There were numerous hairs in the bathroom and a lamp was missing a light bulb. The bed is very hard and uncomfortable for us.

7.0 / 10.0

Nice, one night stay

Easy to find. Convenient for family a of five.

The door lock code did not work, but we easily got hold of the out of hours phone number to get the correct code.

4.0 / 10.0

Place was ok but the bed and pillows were very Un comfy, couldn't sleep at all the firsts night

BED WAS VERY BAD

10.0 / 10.0

Exceptional

Everything about it was amazing and the location was great. It was super clean and cozy and comfortable

Nothing I liked everything a out it

5.0 / 10.0

The room was ok but we still had fun as a family

Close to down town the room was clean just needs to be updated on things that are very worn

The musty smell an the gas logs to work an not smell like gas

6.0 / 10.0

Pleasant

The Condo didn't feel clean to us, their was hair in the tub and under the comforter! So that really turned us off so I really can't rate it on anything else because of that. The statff wasn't there because it was the weekend so we never spoke to them so can't rate the staff. The livingroom TV didn't work. We reset it but still couldn't get pass the 1st screen, the button it said to push we never saw it on the remote.

8.0 / 10.0

Overall a great place to stay. Other than above issues, it was great.

Decor and kitchen was nice. Very quiet but close to main strip. We liked having a home like atmosphere as opposed to a couple beds you get in a hotel room.

The pillows were very uncomfortable and much too flat. Need new ones. The shower knob was confusing in how to use. The light switch in the bathroom also had an extra part next to it we had never seen before and we had to call maintenance when we accidentally turned off all the light in the bathroom due to its design. Explanations and instructions on shower head and warning of light switch in the bathroom would have been appreciated.

9.0 / 10.0

This is our second time here, and if we come back we will come again here.

We have a wonderful 2 nights at this condo, really close of the Downtown.

All about the property was nice and clean.

10.0 / 10.0

I would likely stay again.

I liked the condo rooms decor. It was very inviting and homey. Loved sitting on the balcony.

Pool needed to be cleaned.

9.0 / 10.0

Superb

Clean, perfect location. just enough room.

10.0 / 10.0

excellent

perfect location to attractions

4.0 / 10.0

Disappointing

Location was kind of close to everything but the walk back to the room uphill was rough.

No staff present at all the entire week. Room is out of date and not very clean. Overpriced rates for this room.

4.0 / 10.0

If the Laurel Inn is now trying to run their business without people, I'll go elsewhere.

The accommodations were nice. The room was clean. The bed was comfortable. It took a while to figure out how to use the TV and the cable box, but I managed.

I never received any communications about how to unlock the room. I got a message from the property about needing my email address. Earlier in the week I called the property, which I was asked to do, and left my email on the voicemail, since no one answered the phone. When I arrived at the hotel, there was no one in the office, and there was no one there for my entire stay. I happened to remember that during a visit a year or two ago, the lock code was the same as the last 4 numbers of my own phone number. I thought that was odd then, but I tried the last 4 of my cellphone this time and it opened the door. There was no information in the room about how to use the internet, or how to use the laundry facilities. There was no parking pass. I have stayed at the Laurel Inn many times, but this was the worst experience I have had there.

10.0 / 10.0

Exceptional

I like everything there it was a great trip the drive down there to stay I will definitely be back

8.0 / 10.0

Overall, I enjoyed my stay and would definitely consider staying here again!

The condo was perfect as far as cleanliness and necessities for your stay.

The location wasn't bad but there wasn't an "easy" walk to the Parkway. The bed was pretty hard. That would be the biggest change I'd make, is the comfort of the bed. I never really saw staff on-site.

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