BEST WESTERN the Inn of Los Gatos
Top rated by guests





8.0Excellent
(192 Ratings)
"Everyone was friendly and did there job resulting in smooth check in process, clean rooms, terrific breakfast offering and clean kitchen area. I say this because these days most people representing or..."
Verified guestDon't miss out! Price and availability may change
3-Star Motel
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
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Located at the junction of Hwy 17 and Hwy 9, this Los Gatos motel features free Wi-Fi in all guest rooms. Shopping and dining in Old Town Los Gatos is less than a mile away.
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
WiFi/Internet
Laundry services
Accessible Parking
Electric Vehicle Charging Station
Family friendly
Smoking allowed
Safe
Toilet with grab rails
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.0Excellent
(192 Ratings)
"Everyone was friendly and did there job resulting in smooth check in process, clean rooms, terrific breakfast offering and clean kitchen area. I say this because these days most people representing or..."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
7.0 / 10.0
Its location and the staff.
The ants that shared the room with us.
2.0 / 10.0
Location
It was extremely run down. The bathroom was discussing and smelled.
6.0 / 10.0
Room was clean.
The general manager did more damage than good. I return to Los Gatos frequently and now won’t stay here again. The GM would not attached my loyalty points to my account bc I booked using bookings.com. Not pleased. The vanity mirror was broken and the remotes to tv needed batteries.
10.0 / 10.0
Everyone was friendly and did there job resulting in smooth check in process, clean rooms, terrific breakfast offering and clean kitchen area. I say this because these days most people representing organizations be it Best Western or any other consumer serving business tend to make you feel as though they are doing you a favor by doing the job they are being paid to do... meaning they do the bare minimum possible. The staff at BW did not give me that impression at all, the opposite.
I received a fair return for the money that was spent on a room to stay in for a week. So I was not missing anything or lacked anything.
9.0 / 10.0
Good parking, good location, nicely decorated room, lots of towels.
The best I found for me was the extremely comfortable bed and pillows. Slept really well.
The staff was attentive and cheerful, and took care of all my needs
The only minus for me was it was difficult to figure out the remote controls (2) for the tv to bring up the available stations.
10.0 / 10.0
Allowed me to extend my stay. Check in at 2pm. Check out 1 pm.
6.0 / 10.0
Hotel room was clean and perfect size.
Comfort wasn’t there, pillows weren’t comfortable, toilet paper was the worst ever, few tv channels and mostly in Spanish, unfriendly kitchen staff.
10.0 / 10.0
Location Location
Staff (check in)
1.0 / 10.0
Location
Staff was extremely rude.
3.0 / 10.0
Breakfast was good. Nice selection of items. All items were fresh.
The room smelled mildewy and during our showers the water just stopped flowing. You had to continually turn the knob off and on to restart...I didn't think that I'd ever get the shampoo out of my hair.
3.0 / 10.0
The bed was comfortable and breakfast was good enough
This was one of the loudest hotels I have ever stayed in. You could hear every step of the people above you or the people on the other side of the wall. We were woken up all throughout the night in both rooms we stayed in, but the second room was an improvement. The rooms do not have curtains, only wood slats, so car headlights shine into the room. The first room we had, had multiple dead light bulbs, so the light was poor in the room when getting ready. The gym was closed. Also, you have to ask the front desk to get you ice or water. Lastly, parking availability was quite sparse at times. No microwave and the second king room we had, had no chair like advertised.
7.0 / 10.0
Good location. Breakfast was good. Why didn’t they have the football game on the dining room TV? Several people requested.
Charged me twice for the same night.
8.0 / 10.0
Very comfortable bed
Tv was difficult to operate
9.0 / 10.0
The property was very, very clean and in a beautiful location. Los Gatos is a beautiful city.
The only problem and it’s a minor one with the property is that it’s a mile to the town and if you don’t have a car because you’re visiting, you have to walk it but the walk is pleasant.
9.0 / 10.0
breakfast was awesome
I thought the walls were thin. You can hear too much noise and you can hear the people walking upstairs.
5.0 / 10.0
Breakfast was marginal, I can't say I liked it. Juice and fruit were fine, that's the best I can say. Room was clean and always supplied with clean sheets and towels.
The bed was horrible. The mattress was excessively soft and lumpy. The fitted sheet did not fit the bed. The quality of sheets also made the bed uncomfortable; I think they are synthetic and very hot. And, who needs a comforter on a bed when it's 90-100 degrees. Cable kept going in and out. Internet slow. No microwave. I went out and bought my own toilet paper because what was supplied was thin and pretty bad quality.
10.0 / 10.0
Quiet, nice location… excellent breakfast especially the homemade salsa and fresh berries every day!
The staff all made our stay a wonderful one! We will be back!
5.0 / 10.0
Bed was awful air circulation was bad
10.0 / 10.0
Cleanliness
8.0 / 10.0
The breakfast was very good. The beds were comfortable and the room was nice.
My friend didn’t sleep well on the second night due to excessive noise coming from the room above us.
7.0 / 10.0
We had a room with no windows except tiny ones.
10.0 / 10.0
Breakfast was good!
I was pleased with everything.
10.0 / 10.0
Everything except the price was higher than before
The price
9.0 / 10.0
It's a charming hotel and a great location--quiet and near the highway. The staff were very friendly. The breakfast was lovely.
7.0 / 10.0
Simple, clean accommodation
It was as described
10.0 / 10.0
Clean and location!
8.0 / 10.0
Great location for getting into my office in San Jose but close enough to los gatos which has plenty to offer for nice evening out whether it be bars or food.
Very clean but basic rooms.
10.0 / 10.0
I really love staying here and I always come back
10.0 / 10.0
The breakfast was wonderful and a lot better than I was expecting it to be. Also, the staff were very friendly and helpful.
10.0 / 10.0
The room is clean, the breakfast is attentive, and the service attitude is good.
none
8.0 / 10.0
very clean facility, area very quiet. bed very comfortable. great breakfast( especially the fresh salsa for scrambled eggs!)
friendly staff
no restaurants or even a small shop in walking distance
10.0 / 10.0
Awesome staff who were welcoming. Very good value and the room was clean and comfortable. Would recommend 100% and stay again for sure!
Nothing!
7.0 / 10.0
Good breakfast in the lobby. Large easy parking area. Straight off the highway so access was good.
Although the common area had been refurbished to a good standard the room we had was dated.
10.0 / 10.0
The rooms are very clean and the location of the hotel is perfect. Very close to downtown. It’s a very quiet hotel.
There really isn’t anything I don’t like about the property
8.0 / 10.0
Courteous staff.
Comfortable bed.
Good location.
Nice shower.
Our room change resulted in a discount.
We had to request a change of room from 214 to 218. 214 was inside the main building and cooking smells from breakfast would wake us up around 6 am. Also the HVAC makes a constant whining noise in the main building, even at night.
9.0 / 10.0
not easy to walk into town center
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this motel has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this motel?
Parking is not specified as an available amenity at BEST WESTERN the Inn of Los Gatos. For more information, we encourage you to contact the property about where to park.
Is there a pool at this motel?
Yes, a swimming pool is available for use at BEST WESTERN the Inn of Los Gatos. Enjoy the water!
Is BEST WESTERN the Inn of Los Gatos pet friendly?
Yes! This motel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at BEST WESTERN the Inn of Los Gatos?
We found 24 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, pool, and non-smoking.
