Residence Inn by Marriott Cincinnati Downtown/The Phelps
Top rated by guests





9.2Outstanding
(180 Ratings)
"The front desk staff was exceptional! We had the most wonderful stay. What a beautiful property you have there! We cannot wait to come back!!"
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3-Star Hotel
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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In Cincinnati’s Business District, this hotel is a 10-minute walk from US Bank Arena and the Great American Ballpark. It features a hot continental breakfast and flat-screen TVs.
Business facilities
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Top rated by guests
9.2Outstanding
(180 Ratings)
"The front desk staff was exceptional! We had the most wonderful stay. What a beautiful property you have there! We cannot wait to come back!!"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
The front desk staff was exceptional! We had the most wonderful stay. What a beautiful property you have there! We cannot wait to come back!!
We loved everything.
10.0 / 10.0
Karen is simply the best!
10.0 / 10.0
It was close to the venue we were attending. The breakfast was good also.
I didn’t have any dislikes.
10.0 / 10.0
The location was great.
The breakfast was wonderful!! And the staff was very nice and professional.
10.0 / 10.0
My wife and I love this hotel and it's staff,they are the best! In particular Karen,Joycelin and J the valet guy. Ms. Karen is so nice,kind,courteous and professional! She always goes the extra mile and makes us feel special and like family! KUDOS TO HER ALWAYS ,WE LOVE HER!!!
10.0 / 10.0
Everything was exceptional!
The Phelps bar was closed!
10.0 / 10.0
Convenient and beautiful area. Super spacious room and kind/attentive staff
10.0 / 10.0
Rooms very nice. Location to venue
10.0 / 10.0
Clean facilities and friendly staff
8.0 / 10.0
Older property but very clean and great roof top.
Older rooms and amenities
10.0 / 10.0
The rooftop bar is spectacular! It was nice to relax in the evening.
9.0 / 10.0
I loved almost everything about this property! It was beautiful inside and out. The staff were all professional, quick and sweet! We called the front desk for bedding for the pull out sofa and they were delivered with a smile in 5 minutes or less. And we were on the 11th floor, at check in time! The breakfast was yummy and had a great variety, plenty of seating and a friendly staff there to keep everything clean, tidy and food plentiful.
The only shortfall was the parking. You had to either pay valet or find a parking spot on the street. However, valet staff (more than a few) were directly outside the front door of the building, quick and ready to be of service. And they were so kind and funny! We were highly favored, thank you Jesus, and found a spot directly up front so we did not use their valet service.
10.0 / 10.0
CLEANLINESS
The traffic out front trying to park.
10.0 / 10.0
The staff and property were outstanding!
Location, amenities, and views.
10.0 / 10.0
Close to ballpark, excellent accommodations
Bar/restaurant close at 10:00, game went long so they weren’t open when we got back
10.0 / 10.0
Francés at the front desk was wonderful!
She was extremely welcoming and told me about all the amenities.
Valet was also pleasant! I wish I remembered his name! But keep up the great work!
Breakfast was pretty good and the sausage and biscuits were great!
I had a chicken sandwich at the bar in the lobby and it wasn’t cooked thoroughly.
9.0 / 10.0
Hotel is exceptional clean and in a great location.
During checkout or am times, if you are going to charge 42.00$ to park cars at your facility, you should have multiple valle drivers available. The driver was WONDERFUL unimpressed with the hotel expecting him to get 8 people's cars during checkout time, waited at least 15 min for my car, and called 10 min ahead. That needs to be adjusted for your poor workers, especially if you think charging 42$ is acceptable.
10.0 / 10.0
Great area and easy walking distance to everything!
7.0 / 10.0
Convenient location, spacious suite
Requested fresh towels at 9am for 2nd day. At 4pm they hadn’t been replaced. Had to make second request.
9.0 / 10.0
Facility was great. Room was clean and spacious. Met needs for trip.
Room rate was a little high and parking fee was pricy.
10.0 / 10.0
Breakfast was great! There was a great selection of food and the dishes were swapped out frequently to keep everything warm. The staff were pleasant and friendly as well and I thought that they made an effort to create an enjoyable atmosphere for guests.
I'm hard-pressed to come up with any negatives, but if I had to nitpick, I would probably say that the rooms look a little bit dated. You're paying a bit of a premium price for location, which is awesome, but there are more affordable options. Maybe not better, but more affordable.
9.0 / 10.0
did not eat breakfast location was fine
10.0 / 10.0
It was a beautiful property close to the venue we needed to get to. Convenient location to food and sights.
Everything was wonderful
9.0 / 10.0
It’s was a nice size room for the price
The breakfast 😒
10.0 / 10.0
Beautiful hotel….huge room….fantastic staff
10.0 / 10.0
Nice staff.
Spacious room!
Nothing.
8.0 / 10.0
Hotel was very close to the stadium
The hotel jacked up their prices 5x what it should be if we had the stayed the night before and not during the Swift concert. Rooms are old. Don’t think they were cleaned well. Hotel couldn’t handle all the ppl showering after the concert and we had cold water only.
9.0 / 10.0
Location rooftop bar breakfast was really good
Valet parking $$$ especially when the parking lot is right next door to the hotel
3.0 / 10.0
The fitness room was superb. The Breakfast was good. The rooms were large. The valet person was excellent, great attitude.
My check-in was very stressful, they claimed they didn't have 2 rooms although my reservations said I did. I thought I was destined to be on the street, little sympathy from them. I'm missing an Apple charging cable and jack when a cleaning staff came in when I was told no one will come into my room until after I left. Not pleasant experience.
10.0 / 10.0
I love the location and staff.
I was double charged even though I booked thru booking. Com , the hotel didn’t understand how to just charge me just for parking.
5.0 / 10.0
Rooftop bar was nice and lovely patio area.
Only had valet parking which we were not warned about. Front desk staff were not friendly. Interior was outdated. The bed hurt our backs. No matter how much we adjusted the thermostat it was hot.
9.0 / 10.0
The staff we very friendly and the breakfast was amazing!
That you had to Valet or park on the street with a meter and that there was no pool.
10.0 / 10.0
Location and staff were perfect.
A bit dusty
10.0 / 10.0
The front desk and every staff member we encountered were SO nice! They were also very accommodating as we traveled 3.5 hours for a concert. It was the weekend of the Taylor Swift concert and a Reds game so the entire city was very busy. We couldn’t believe how well the hotel ran and how welcomed we felt.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Residence Inn by Marriott Cincinnati Downtown/The Phelps. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Residence Inn by Marriott Cincinnati Downtown/The Phelps pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Residence Inn by Marriott Cincinnati Downtown/The Phelps?
We found 1 amenities for this rental. This includes , and business facilities.
