Quality Inn & Suites





6.9Average
(95 Ratings)
"Everything"
Verified guestDon't miss out! Price and availability may change
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet, Air conditioning and more
Conveniently located in the West Knoxville district of Knoxville, Quality Inn & Suites is located 10 miles from University of Tennessee, 11 miles from University of Tennessee Neyland Stadium and 11 miles from Knoxville Convention Center.
Golf course (within 2 mi)
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Booking feeNo booking fees, easy credit card payments.
Service feeThis helps Booking.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support is handled by our partner Booking.com
$$$$
6.9Average
(95 Ratings)
"Everything"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
1.0 / 10.0
The “desk person” was asleep when we came in the door, went to the room to find no hot water and the heat not working in the room. Went back down to the lobby to find the same “desk person” barefoot and disheveled. Got refunded and left. Unprofessional and unkempt. Spend your money elsewhere.
10.0 / 10.0
Everything
Nothing
10.0 / 10.0
Clean
Nothing
10.0 / 10.0
Very nice experience! The hotel is close to everything and the atmosphere was relaxed.
3.0 / 10.0
Damages, no water pressure, and judge unclean
Too much low quality construction attempts.
8.0 / 10.0
It was newly renovated . Great bed and bathroom
There were migrant construction workers that were staying there and drinking beer and urinating in the parking lot at night.
8.0 / 10.0
The room was clean and comfortable
The breakfast
5.0 / 10.0
The room was bright and clean.
The room is SOOOOOO small we couldn't walk. But the worse thing was the smell!!! It was non-smoking but someone was smoking "something" in a room. I had to get some room spray and light a candle. It was horrible.
9.0 / 10.0
Very clean and well kept
Nothing
1.0 / 10.0
When you could get in the bed the mattresses were pretty comfortable.
I was in handicap room however it was not. The bed was as tall as my Walker and I couldn't get in it. The front door was not handicap accessible the rubber mats there were also bad for Walker, the staff was rude and the room was filthy. Was supposed to pay one night only and they charged me for three I was there only two nights I'm still trying to get my money.
10.0 / 10.0
I stayed on the ground floor and it was nice! The bed was comfy, the bathroom was clean, the tv worked. I didn’t go to the fitness area so idk if the pool was open or not. Breakfast is kind of bready, they had toast, bagels, waffles, cereal and yogurt. Coffee and juice was good.
10.0 / 10.0
Everything has been remodeled no breakfast due to still under construction
they could not find my reservation so I had to pay for the night right at the hotel . They say this has happened before when someone has booked using another site which is not there,s so they had to have people book while they are there. I would appreciate if I could get my money back from my original booking. Had no problem with my booking at Drury Suites the next day even thou they were both done through booking.com
6.0 / 10.0
Staff was welcoming and helpful.
I love that you are renovating the hotel but it’s not advice on the website. I wasn’t interested in breakfast but coffee. Nothing was offer. I wouldn’t have stayed if I knew they were renovating the hotel. I understand that you don’t advertise it but I end up with an allergy.
Otherwise, everything looked clean.
5.0 / 10.0
quite
because it stinks in the building and the sewage got the toilet stop up
10.0 / 10.0
The room was what I expected, clean and comfortable. The bed was comfortable. The breakfast was just so so. It was typical of a hotel breakfast. The staff that welcomed us was exceptional. Alexis, who was at the front desk, helped us a lot. One of the people in our party that was in a different vehicle, got lost and was in downtown Knoxville, Alexis got on her cell phone and helped us direct him to the hotel next to yours. She went above and beyond what was expected and she should be commended for it. I thanked her numerous times and I also mentioned it when I checked out.
Cannot think of anything...well, maybe the price. I thought it was a bit pricy for the hotel but it was expected.
7.0 / 10.0
I liked that the hotel was convient and had great value
I did not like how small the room was but it was just what we needed for the night
3.0 / 10.0
everything
8.0 / 10.0
Location
Low water pressure. No microwave in room.
2.0 / 10.0
Nothing was good about the experience
Cleanliness was entirely not a concern of this property
1.0 / 10.0
honestly nothing
it was DISGUSTING. There were BLOOD STAINS on the curtains and dripped down the side of the mattress. the shower had mold at the drain and had clearly not been cleaned in a very long time. there was nasty sticky stuff on the wall, and we saw multiple bugs in the room. horrible stay.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Quality Inn & Suites. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Quality Inn & Suites pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Quality Inn & Suites?
We found 1 amenities for this rental. This includes , and golf course (within 2 mi).
