Holiday Inn Express Hotel & Suites Ohio State University- OSU Medical Center by IHG





7.8Good
(1,273 Ratings)
"Very convenient to the college"
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
High-end valueWell priced for this area
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Includes essentialsFree WiFi/internet, Air conditioning, Pool and more
The Ohio State University and the Ohio Stadium are within walking distance of this Columbus, Ohio hotel that features a free hot breakfast, free high-speed internet and an indoor heated swimming pool.
Business facilities
Shuttle available
Free shuttle available
Golf course (within 2 mi)
Concierge services
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7.8Good
(1,273 Ratings)
"Very convenient to the college"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
5.0 / 10.0
It was ok
Had to pay for parking, $10 cash or $15 with card. Not having any place else to park. The price of drinks and snack was extreme. Beds were to soft for me.
8.0 / 10.0
Hotel was very clean. Linen was high count cotton.
The night staff polite and welcoming to guests.
There was a modernistic 'meditation room' and a cozy fireplace gathering area in the dining room. Very nice touch.
Small indoor pool and hot tub room.
There was a basic snack cubby in the lobby instead of machines. Breakfast was the full standard offering with everything but the waffle machine.
The rooms well insulated and there was ZERO sound from other rooms, running water at night, etc.
On arrival I was 'upgraded' to a two-queen instead of a single-king. Smaller bed. That wasn't the agreement.
The Amana wall heater was noisy and blew a full blast of cold air. Even on low fan. If there was anything that negatively affected my stay the most, that would be it.
The Wi-Fi wouldn't connect after several tries. Some sort of DNS configuration. Went to the lobby and then it suddenly worked. The t.v. had no picture at first because default was the channel range.
Parking lot was on the smaller side and almost full, despite not many guests. Not much space for trailers or campers there.
There was an additional $10 'security fee' to park due to local break-ins. This covered an extensive insurance policy. Staff was patrolling and closed the gates at night. It was ringed by bushes and a low spiked fence. However, this was not advertised or disclosed previously on Booking.com. Neither was a $50 temporary credit card charge for damage deposit. (Better to be vigilant I guess.)
9.0 / 10.0
We were snowed in for 2 days there, it wasn't too bad.
Prices on snacks are crazy high. I had to pay it because we were snowed in and didn't have food in our room.
2.0 / 10.0
The room was OK.
The charged me to park after I arrived. I really had no choice since the room was non-refundable but the only parking was completely snow covered. They refused to waive the fee. They told me I could move my car under the canopy and park there but wouldn't let me park without paying their fee. I was already parked and trampled threw the snow to get in the building, why would I go back into the snow at 10pm in 0 degree weather. Just terrible customer service for something so insignificant.
Breakfast there was nowhere to sit your plate while trying to get food from the serving trays, which had broken hinges, so they didn't stay open. I dropped my plate trying to balance the plate, tongs and get the food out. Attendant seemed inconvenienced to be there.
Bathroom wasn't super clean, vents need cleaned.
TVs require you to log in to watch TV
Walls are paper thin so you can hear everything in the building.
10.0 / 10.0
Very convenient to the college
10.0 / 10.0
Close to our destinations.
Nothing I did not like.
10.0 / 10.0
Very friendly & helpful employees. Great breakfast!
Some vehicles broken into, but thankfully not ours.
9.0 / 10.0
Super nice and clean
Staff was mediocre, pool was cold
10.0 / 10.0
Property was good price. Great friendly staff. Breakfast had variety of food option.
Nothing on the property it self, this is out of the property control. But only thing that was not the best was the volume of noise through the night and morning from the cheerleading team. We did not sleep well due to it. We was part of the cheerleader team staying but children of others was running down hallways, jumping in rooms. Just hard to sleep.
But not any control of the property. It happens when big events occur in a hotel.
2.0 / 10.0
Location
Other guests were loud and disturbing until late at night.
The unexpected fee to park
10.0 / 10.0
I amazing! Barbie ead so nice to us.
Great.
5.0 / 10.0
Staff was nice especially the older white lady that works in the kitchen she was so nice to my kids
The room wasn’t clean all the way how I would expect it to be there was hair in the bathtub in the corner like body hair I booked the room because they had a indoor pool and it was my sons birthday and he just wanted to swim just to not be able to swim because the pool was so freezing that none of the the kids wanted to even swim in the pool and that was the point we even rented a room they started to get in the hot tub just for a guest to start yelling at my kids for jumping and being kids and got very mad with them to the point I went and complain and I wasn’t the only one just for nothing to happen and we had to get out the pool because we was so uncomfortable I tried to sleep on the pullout sofa just for none of the stuff I needed to be in the room had to go in the middle of the night just to get stuff to be able to sleep comfortably and wasn’t even comfortable the bed was so hard to even sleep on and there was M&Ms on the bed and trash all behind the sofa tried to get breakfast just for them to be putting alway all the breakfast at 920 but doesn’t even end until 10am couldn’t even get no potato’s or scrambled eggs had to get a round eggs like get serious breakfast to be included and all you can get is pancakes
3.0 / 10.0
Breakfast was good. Location was fine
Bathroom tub very slippery. Seating in room was poor. Lack of ice on each floor. Room not cleaned daily and snide staff.
Needs of elderly not considered in room design. Some lights inoperative or broken.
10.0 / 10.0
Very clean
Parking is not very good
3.0 / 10.0
Elevator does not work properly
They charge to park on their lot even though you rented a room from them.
10.0 / 10.0
Easily accessed from highway very clean
They gated off parking lot at night so kept having to go around to comeback in
8.0 / 10.0
Need more variety for breakfast to include yogurt, hot oatmeal, granola, waffles.
Mattress was too soft / mushy and bed creaked with movement
1.0 / 10.0
The location is good
The cockroach in my bathroom
The overwhelming smell of insecticide
7.0 / 10.0
Location was perfect. Room was clean.
Parking. I was told I had to pay for parking when I checked in due to recent break-ins in the Columbus area. I didn't mind paying for parking until I returned to the hotel after my event that evening to find there were no parking spots available. Luckily, the front desk clerk found a space where I could park my car overnight. Although not the ideal space, due to location near a curb, I was grateful to him for finding one.
7.0 / 10.0
Good location for Ohio State game.
They say free parking but because of breaking into cars they charge you a fee to park.The breakfast wasn’t very good.
10.0 / 10.0
Super friendly staff and a comfortable bed, highly recommended!
10.0 / 10.0
Breakfast, pool, hot tub.
5.0 / 10.0
Breakfast was okay.
The a/c fan wasn't working on our room. We repeatedly reported this but it never was fixed which made sleeping very uncomfortable. If it couldn't be fixed, then we should have been offered a different room.
5.0 / 10.0
Location was great. Beds were comfortable.
Booked room for 5 people. Had 3 bath towels and 2 wash clothes. Asked housekeeping for more and she got in trouble for giving them to us. Breakfast was alright, had to wait for things. Hotel is pet friendly however there is no carpet in the rooms and a dog barked and whined for hours until 11pm. Indoor pool was cold, hot tub was like sitting in straight bleach, burnt your eyes when the jets were on.
5.0 / 10.0
OK
we were charged a parking fee that we had no idea was part of the deal.
7.0 / 10.0
The facility was clean and in a good location. This was my second time staying here. Breakfast was hot with several choices and everything was good.
I think their beds could be upgraded to be more comfortable. They weren’t terrible but a little hard and I didn’t sleep the best.
3.0 / 10.0
Had to shower twice after hot tub and pool. Got in and realized how dirty it was. Plus hot tub jets did not work. Felt like I was gonna catch something. Should get money back.
Nice breakfast
2.0 / 10.0
Cleanliness
I didn’t get the room I paid for
5.0 / 10.0
Location
Rooms felt very old style. The AC was too loud and could smell moisture in the room.
2.0 / 10.0
I had a room to stay.
1 of the elevators was broken. They should have told us this upon check-in
We got to the elevators and saw the sign. Turned around back to front desk. But, now had to wait for new guests checking in. They accommodated us to a lower level floor
10.0 / 10.0
The pool and hot tub
The hot tub was not working properly and the room needed repairs
5.0 / 10.0
We stayed one night in the jacuzzi room and book a king room for the remainder 2 days received confirmation and when we checked in they said they had more ppl from the hospital than expected and they did not have a king room they gave us a standard room with 2 beds not comfortable or what we booked
That our room was not available and we had to sleep in separate beds
9.0 / 10.0
It was clean and comfy. The staff was really nice. The only issue was the parking fee that I didn't know about beforehand. The pool looked nice, but I didn't get a chance to use it.
Parking fee is about the only thing. I would stay here again.
1.0 / 10.0
I woke up In the middle of the night to a bedbug crawling in the bed and immediately left.
10.0 / 10.0
Good location the staff was very nice!
The coffee maker in the room didn’t work
8.0 / 10.0
The property comes with a beautiful view and a very nice room area. The pool was big and spacious and the hot tub actually was hot.
The staff seemed frustrated with their jobs and many rude people inside the hotel. Keycards kept not working despite not holding it by our phone.
10.0 / 10.0
The staff is very friendly. Was great on the day I was to arrive the morning person text and asked if needed anything before we got there. Just a quick check in.
nothing really.
3.0 / 10.0
Location
The staff was hard to understand - I called several times prior to our trip and was told a different thing every time - they told us there would be a shuttle until 6:30 they stopped at 3 , I called about about early check in 2 instead of 3 they said no charge - due to concert - they charged me 30 for that then 35 for early parking which I was told wa also no charge - they said it was up to management
10.0 / 10.0
Very nice room, and staff were very friendly.
3.0 / 10.0
The location
The room showed on booking.com wasn't even the room we got even though thats what pictures made us want the room. It was filthy when we got there and even though we were given the wrong room we were told it would still be an upcharge to get the one we booked on the site, there was also someone there having the exact same problem when we arrived. This was a huge issue for our child's sleeping arrangements. And when I paid they took the money out of my account, put it back in and a week after we left the hotel they took the money back out again which overdraft my account and cost me even more money.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Holiday Inn Express Hotel & Suites Ohio State University- OSU Medical Center by IHG. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Holiday Inn Express Hotel & Suites Ohio State University- OSU Medical Center by IHG pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Express Hotel & Suites Ohio State University- OSU Medical Center by IHG?
We found 5 amenities for this rental. This includes business facilities, shuttle available, free shuttle available, golf course (within 2 mi), and concierge services.
