Comfort Inn & Suites Allen Park - Dearborn





6.5Average
(463 Ratings)
"How clean and comfortable it was"
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Located just off Interstate 94 and 1.9 mi from the Henry Ford attractions, this hotel is centrally located between Detroit Metro Airport and downtown Detroit.
Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Heating
Wheelchair accessible
WiFi/Internet
Hot tub/Jacuzzi
Laundry services
Accessible Parking
Toilet with grab rails
Accessible by lift
Contactless check-in/out
Cleaning products
$$$$
6.5Average
(463 Ratings)
"How clean and comfortable it was"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
How clean and comfortable it was
I cant say that I had any complaints at all
2.0 / 10.0
The tub and the bed was very nice
When we checked in the lady was rude. The room needs updated and we found a lighter under the couch. Also the hot tub jets did not work at all.
2.0 / 10.0
Staff was super friendly and helpful
Cleanliness and sanitation has gone way downhill. I chose this hotel because personally I’ve had great experiences in the past staying here before Covid. For almost $100 a night totally not worth it, the one entrance door handle was broke off, walked to the entrance near the pool almost fell on ice there was no caution signs nor was the sidewalk salted. The room door barely shut all the way had to slam it shut or else you can just push it open, my room had red stains in the carpet. The pool water was discolored, full of chlorine, guests were swimming in street clothes and drinking at the pool. Only stayed the one night, my partner and I left sick the next morning. Won’t be returning…
5.0 / 10.0
I went with my family of 3 to get a short break from the norm and it was nice we reserved the Spa tub and we loved it. The breakfast was great they also had a cr8b available for my children which I loved!
There was a slight bug problem now I tried giving the benefit of doubt because of the water from the spa room but there was roaches and I seen one milipede but I seen a huge roach and two baby roaches the whole stay... we left no food out and we kept our bags up high and we didn't complain because we really needed the break and didn't feel like the hassle but we took picture just in case of an issue but it was honestly conflicting because the hotel was fairly clean so either someone brought them or it's because of the loose water for spa rooms also the hotel pool was looking pretty SOUPY maybe needs and big cleaning like new water snd a great scrub down
4.0 / 10.0
They served breakfast in the morning.
The hotel gave me motel vibes, The lighting was off. The post for the light switches were not clean.The carpet was semi disturbing.There was mold on the bottom of the curtains.
1.0 / 10.0
The television doesn't work, there are no towels, and the hot tub only works for 10 minutes.
3.0 / 10.0
Not clean.
Did not receive the welcoming staf
Paid for an extra night, because of early arrival.
One set of towels per person.
Lack of light, half the light bulbs were not in place, one broken in bathroom.
5.0 / 10.0
Good breakfast soft pillow
Rented the night for the hot tub room and was hoping to relax but the hot tub was not working very well. Did not meet standards of a 2 person hot tub. One side did not work. And a few of the wall sockets for the electricity did not work either. The hot tub drained the water , as you would sit in it 233 and the refrigerator wasn't plugged in or did not work
8.0 / 10.0
Breakfast was really good. Room was comfortable. A good location, not far from downtown Detroit.
6.0 / 10.0
Location
Light switches that dont work, dirty tub, hot tub still broken
2.0 / 10.0
We didn’t eat breakfast at the hotel as we found papers for drug cutting and tape on the ceiling of the bathroom area. I don’t want to eat at a place that people are dealing drugs out of. The entire hall smelled of Pot almost as if someone in almost every room was smoking pot. The first room we were put in wasn’t even locked when we got to the room. The door was not set properly and you could not shut the door. How do you not know this? There was not something we liked.
The outside property could get cleaned up. There was trash everywhere. The smell of pot was so strong in the hallways it was disgusting. There were actual drug wrappers taped to the ceiling in the bathroom are. How do you miss that?
1.0 / 10.0
Nothing really
It’s really out dated and old and the elevator was scary. they didn’t have towels when we asked for some. I wouldn’t walk barefoot in my room
7.0 / 10.0
The look of the room wasn’t old and out dated.
The elevator smells
10.0 / 10.0
The facility up to the standards in every way, location was very suitable for my plans
Nothing to add here, thanks
7.0 / 10.0
Breakfast was nice.
Room was comfortable.
Good location for museums and detrout
Hot tub was broken
Halls were dirty.
More hooks needed in bathroom.
Gym equipment broken.
7.0 / 10.0
The price was good.
The location was good. Near freeway to get downtown.
Hallway was messy
Gym equipment was broken
Hot spa was broken.
Laundry dryer was broken.
Hot water was sparatic
10.0 / 10.0
The staff was nice and the room was clean .
The road noise you can hear it in the room .
6.0 / 10.0
Jared at the front desk was amazing. The bed was comfortable.
We were given 3 rooms before we finally gave up. First room (134) the TV didn't work, so we were upgraded to a "jacuzzi room" (138), both TVs worked but the refrigerator was DISGUSTING, it smelled, had bugs, wasn't on and the smell from the refrigerator permeated the room after it was opened. 3rd room (139), only one of the 2 TVs worked (the bedroom TV), so we settled (it was getting late and we were tired). This in no way is a reflection on Jared, the night supervisor, he tried. We had hoped when we returned to the room the next day the 2nd TV would work...but it didn't. So, 3 rooms, 5 TVs, 3 worked.
8.0 / 10.0
There were plenty of pillows and they were so comfortable. I slept fantastic.
The front door was broken. They wouldn’t let us eat breakfast without our shoes on.
3.0 / 10.0
It was a great price for 2 nights. Location was good to everything. Breakfast was great. Staff was nice.
Our room was dusty. Nobody vacuumed. Crumbs all over the floor. There was toilet paper and kleenex and a woman maxi pad under the shelves in the bathroom. Couldn't take a bath. No stopper. There was an ice machine in the hallway with vending machines. We'll There was water all over the floor and we told 3 different people about it and nobody did anything about it. And we saw a girl washing the floor by the elevators and she didn't clean up the water. The pool area had wet towels and garbage around the pool. I noticed dust everywhere in the lobby. Someone with allergies wouldn't like it. I'm a professional cleaner and I so wanted to clean everything. There should be extra garbage bags on the trash cans so if a guest fills it up they have another one.
4.0 / 10.0
The jacuzzi
The rehab was not done right
1.0 / 10.0
Nothing that place was awful Everything was dirty, and they tried to cover up the odor with it loud air freshener. The carpet was completely nasty from the doors to the bathroom to the bed. I won’t be surprised if they had bedbugs cause I was inching as soon as I entered the room.
I didn’t like anything about it. Even the pool area looked nasty.
2.0 / 10.0
It was 1 block away from family.
Dirty room, very dated , barely working toilet.. coffee in room was tea bag style. Room toiletries were barely usable ( take your own if you dare to stay there). Uncomfortable beds. Stinks.
8.0 / 10.0
It was good
Nothing it was all good
1.0 / 10.0
Staff lied to get me to book room. Ignoring me when the asked about who answered the phone and told me the hot tub works. Condom found in sheets and definitely bed bugs in the room I was sleeping.
Everyone and everything
6.0 / 10.0
Easy check in n out
I had the room with the jacuzzi and I was only able to soak in it. I didn’t know how to get the jets to work. The room was dark upon entry and there were so many random light switches in the room I didn’t know what went with what. I was too tired to call the front desk and deal with so many different issues. Then there was suppose to be breakfast included but the never put breakfast out……. And they had chips that cost $8.00
4.0 / 10.0
It was nice
Too many ppl, kids in and out all night long. They hung out on the steps and hallway.
6.0 / 10.0
No carpet in hallway. Filthy carpet in room.
Cleanest.
5.0 / 10.0
Location
The Hot Tub didn’t work 😡Yes you could get in it but the water was same temp as pool , jets didn’t work and it was full of sand! It would be nice if they’d put it on here that it was not working because I would have never stayed here!
10.0 / 10.0
Had all the amenities, clean
The sofa bed mattress was in bad shape
5.0 / 10.0
Jacuzzi tub
Needs better cleaning practices. The vacuuming brought about a terrible smell to the hallways, there were stains on the mattress, even the light switches were dirty look like no one has washed a wall in there in a while needs some paint also there are chips and burn marks in the wall and window seals
6.0 / 10.0
Hotel was nice an rooms where clean only thing I didn’t like was how crowded the pool area was lots of people in there the pool water and hot tub was nasty
3.0 / 10.0
The breakfast was decent.
It was unclean; hallways, carpet, etc.
1.0 / 10.0
Absolutely nothing.
Complete and utter failure by the property and the manager. There was 1 staff that was helpful, but the rest told me lies that it would be handled (me expecting a refund), but alas, it wasn’t. I was only refunded the first night when all 3 were disastrous and we left early because it was so bad.
5.0 / 10.0
Nice pool and hot tub
Wasnt very clean, photos are deff nicer then it was was the air barley worked hall ways where hot
8.0 / 10.0
Breakfast accomindations, great options. My favorite was the juice options. I also enjoyed the Zacuzzi, which is great for muscle therapy.
The pool area was messy, and there were no towels. Kids walking around with no shoes on from pool wetting up the floors. They were in the breakfast area with no shoes on as well. The host of parties should pay more attention to kids' actions.
10.0 / 10.0
Jacuzzi and friendly.and accomindating staff. The juice was my favorite. The breakfast and the breakfast options were a plus.
The pool area was messy, and no towels were available.
4.0 / 10.0
Bed was comfy
Desk help called me in the middle of the night, waking me out of my sleep, stating I needed to pay for my room, when I had already took care of that at 1130ish the previous morning. Desk clerk refused to give me my truck driver discount or my military discount on my room. She charged me full rate.
3.0 / 10.0
Honestly nothing
The beds hurt, no hot water. Over chlorinated water made eyes burn and rashes begin. And they charged 200 not the 156 I was quoted.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Comfort Inn & Suites Allen Park - Dearborn. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Comfort Inn & Suites Allen Park - Dearborn. Enjoy the water!
Is Comfort Inn & Suites Allen Park - Dearborn pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Comfort Inn & Suites Allen Park - Dearborn?
We found 17 amenities for this rental. This includes business facilities, free wifi/internet, free parking, air conditioning, and pool.
