San Carlos Hotel New York

Wonderful experience. Just like in the other reviews, the staff was very hospitable. Everyone was very professional, kind and helpful and they make you feel at home. They provide you with 2 water bottles every day even if you still had leftover water bottles :) and even though tap water is safe to drink in NY. You also get a mini fridge, coffee and tea. The gym is not bad. The location is excellent - near subway station, many restaurants and cafes, supermarkets, whatever you need.

The building is a bit old and so is the TV, but it's not bad by any means. My only complaint is that some power sockets were loose, and using my universal adapter with them was impossible. The other power sockets are built-in to the lamps, which also restricts travel adapters of some sizes. I didn't complain to the staff about it because I worked around that issue by stabilizing everything with objects, and I'm sure if you experience this you can ask them and they'll fix it in no time. Another thing that could be improved - the corridor for the rooms smelled a bit weird like it needs cleaning or some air purifier.

I stayed in the hotel for 5 days with my family and it was a good experience. Staff were very helpful and friendly. The room is big and clean. The location is perfect. Very close to subway and bus stations. Walking distance from the Broadway and Times Square. My room were on the 10 floor snd it was never an issue with elevator.

Only problem that the hotel doesn’t have their own parking lot but it is a lot of other parking garages in the area.

The location was brilliant, the staff were super friendly. The rooms are slightly dated, but they were clean, tidy and comfortable.

Bobby and Carlos went out of their way to assist us with luggage and transportation needs

Michael at Front desk completely unflexible regarding our request for a late check out at 3 pm despite our having paid for 2 nights for a one night,2 days stay,despite written request in advance,very rigid and refused to go the extra mile for guests.