Hotel Shocard Broadway, Times Square

The location was excellent. The front desk gentleman, Alonzo was very friendly and super helpful. He was kind checked us in very quickly. The rooms were very clean as was the entry way. The bartenders were also nice. I appreciated the complementary daily drink and the 10% off breakfast and 15% off lunch.

The room was so much smaller than I anticipated. I couldnt even get in the room because the bathroom door was left open so when I opened to door to get in it hit the bathroom door and blocked me from being able to open it all the way. My door also stuck. It made a VERY LOUD screeching sound when you opened it every time because of how stuck it was. My husband walked right into the bathroom door at 4 am and has a big egg on his forehead because there is no room to walk. I have had closets bigger than these rooms. It made being in the room very uncomfortable.

The beds are too low and not comfortable at all 😕 also the pillows are really soft but once you lay they are concrete... Cozy cute room

The bed is very uncomfortable 😖

It was in a great location only a little walk to time square

Check in great, staff really nice, and useful to be able to leave bags in the lobby when out and about before/after check in/out. Location is superb.

Rooms dark, shower was broken in our first room and clearly had a 'quick fix' earlier that didn't work out - pretty lazy in terms of maintenance.