Reynolds Hotel

Clean

None

Fantastic hotel and great staff.

Like the room layout. It was more spacious than I have imagined. The bed & pillows are comfortable. Shower area is spacious too with good water pressure. Within walking distance to the eateries. Also, there is a restaurant & 24 hour convenience store selling mainly liquor, drinks & snacks. Cheerful staff like Chuck.

All rooms are on level 2 accessible by stairs. Luckily, the stairs are wide with gentle gradient and less than 20 steps.

Good price to stop overnight to break up longer travel days. Comfortable bed. Quaint historic town. Liquor shop onsite

Had an issue with tap popping off in bath tub, causing flooding. I ran down to reception and asked for help. Girl came up with towels, gave me a new room key and then didn't know what to do to stop the water, I told her to give me the towels so I could stop water getting onto carpet and go turn main water off. I packed my things and moved rooms on my own. Owner/Manager came back up and was so rude about how I had caused the issue with me always forcing the tap. I had literally checked into hotel 20mins before and just turned the taps on. I asked how I had caused it when I had literally just walked in. He was rude and kept speaking over me. I walked off and left them to deal with it in the end. Information in room about restaurant on site. I asked reception staff who basically told me they didn't know, was nothing to do with hotel. Not interested in supporting the restaurant or helping customers. Restaurant on site appears to be separately run. Closes at 5pm on a Sunday!! Next to nothing else open to get a meal in town. Felt customers in liquor store were given priority over hotel guests trying to check-in. One lady left to deal with both at hotel check-in time.