Hilton Garden Inn Reno
Top rated by guests





8.3Excellent
(164 Ratings)
"The location was quiet and comfortable."
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
Close to downtown Reno sites and attractions and conveniently placed just off US 395, this hotel features modern in-room amenities along with a variety of on-site facilities, including dining options.
Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
WiFi/Internet
Shared living spaces
Laundry services
Accessible Parking
Electric Vehicle Charging Station
Fireplace
Family friendly
Ironing facilities
Safe
Accessible by lift
Key card access
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.3Excellent
(164 Ratings)
"The location was quiet and comfortable."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
The location was quiet and comfortable.
N/A
6.0 / 10.0
Clean and a good assortment of snacks in lobby
The room was cold and the heating/ cooling was hard to regulate. In room coffees were not refreshed.
9.0 / 10.0
Very clean
6.0 / 10.0
🤔💭
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10.0 / 10.0
Nice. A walking trail. Outdoor patios.
Property is great. The price of breakfast was too high. Definitely need to lower that.
10.0 / 10.0
Nice location
8.0 / 10.0
Great staff and very clean.
Jacuzzi wasn’t available and swimming pool was dirty.
10.0 / 10.0
The bed was comfy, and nice shower
No free water
7.0 / 10.0
Room was very spacious
Lighting was poor, only a few lamps and bedside reading lights
Room decor was old fashioned
Furniture squeaked when walking past, loose floorboard?
9.0 / 10.0
Nice quite room
A little out of the way for our planned weekend.
10.0 / 10.0
Comfort of bed & pillows.
10.0 / 10.0
Staff are extremely helpful and nice. They are the standard of what service industry should be like.
6.0 / 10.0
Nice and clean are food and shops short walking distance
Tv wouldn’t work called office and they didn’t really care… said everyone is having issues…air conditioner stopped working in middle of night. Really expensive for not having complementary breakfast. Hot tub was not working.
10.0 / 10.0
Well-located for my purposes and close to restaurants and groceries.
Nicely-furnished room for the price.
Amiable reception agent who granted me a 2-hour late check out.
None.
7.0 / 10.0
Location was good. Staff friendly, but difficult to understand. It was clean.
Housekeeping staff woke us up at 720am on Sunday talking loudly on walkie talkies outside our room. They were loudly cleaning rooms around us and slamming doors. We ended up just getting up early and checking out as you could hear every noise. Breakfast was mediocare and not complimentary. Expected more for the high room rates.
10.0 / 10.0
Clean, comfortable bed, good customer service
N/A
10.0 / 10.0
It is so close to the Summit and Downtown Reno.
The rooms are spacious and the Breakfast Buffet is very good.
5.0 / 10.0
The rooms were clean and the bed was comfortable. The waiter for breakfast was very polite and friendly.
The one main reasons we booked this hotel was for the pool and jacuzzi. Once we checked in they told us that the door to the pool stopped working so we couldn’t even go swimming. Our rooms were facing the road and the noise was very loud.
10.0 / 10.0
They were very accommodating with our need to have our car as close to our room as possible as my husband is well.
It was a little expensive in comparison to other places. It's very worth being a Hilton member though. .
9.0 / 10.0
Beds were very comfortable. The room was clean, large and appointed well.
They charge for parking each night. I don't think this is necessary because it has a large, open parking lot surrounding the hotel.
3.0 / 10.0
Didn't eat breakfast. It was across the street from the hospital
Price was high.Staff argued my prepaid booking.com reservation wasn't prepaid. Lots of noise in floor above me. Hot tub was out of service
6.0 / 10.0
Everything
Had to pay for breakfast
5.0 / 10.0
Location was very convenient close to freeway and many stores. The rooms were clean and comfortable. Two of the staff were were nice and helpful......though some others were beyond "bad."
Some of the staff was beyond rude and others were unresponsive and ignored messages that were sent to them. We were supposed to be part of a "wedding package" but was unable to use the link and the code when we were traveling overseas for 2 months so we booked thru booking.com. I contacted the hotel several times to let them know that we were there for the wedding and would appreciate an earlier check-in than 3PM because the bus to take guests to the wedding site was leaving at 3:30PM. One staff in particular was not only rude and hostile and basically called me a liar and emphasized that the Hilton website worked worldwide so there will be no reason for me not to be able to make my reservation using the wedding code. I guess he thought I was real dumb because I am not sure why I would chose to pay significantly more thru booking.com if I could get a much better fare with the "wedding package." The interaction with this individual was so unpleasant and hostile that one of the staff took upon herself not to charge us for breakfast!!! This made a bad ending to a lovely weekend with friends and family....and it was totally UNNECESSARY,
10.0 / 10.0
Baron was the best. Breakfast was great
Don’t know🤷♀️
8.0 / 10.0
Staff friendly
10.0 / 10.0
a beautiful place
There isn't any
8.0 / 10.0
great
8.0 / 10.0
very accommodating
nothing to report
8.0 / 10.0
Clean room with easy access from parking lication.
There was no Restaurant, even though a sign in the lobby refers to dinner service hours. A disappointment.
7.0 / 10.0
accommodating staff and clean room, bedding and bathroom
the free breakfast was all grains, dairy and refined carbs with no protein. The menu is way over priced!
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hilton Garden Inn Reno. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hilton Garden Inn Reno. Enjoy the water!
Is Hilton Garden Inn Reno pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hilton Garden Inn Reno?
We found 26 amenities for this rental. This includes business facilities, free wifi/internet, free parking, air conditioning, and pool.
